Came in and to Jollibee's and the Re Ribbon was next door. I ordered the arroz caldo which of one of my faves and a halo halo. They do have cakes, empanada, and other desserts. The cashier that took my order was friendly. This place is fast casual dining or more takeout. Everytime I go in, I'm never disappointed. read more

What happened to the service here?! Today, my friends and I were in the mood for halo halo on our way home from Suisun. And of course we chose to stop by here even tho one of us prefers ima's. My friend went to order two while I went to find a table. We started conversing with the people at the table next to us while waiting for our order. Got our order promptly. My friend had started eating hers and gave me mines that was still in the bag. I pulled down the bag. Removed the lid and started to take a bite. On the fourth scoop, I mixed a little trying to get some of the ube beneath the ice. At the fifth scoop, something else was in my mouth besides ice. Got both my friends attention before I removed what was in my mouth. It was some piece of plastic. As soon as I saw it, I told me friend I didn't want mines anymore. Even tho I barely ate any of it or even mixed the beans and all at the bottom. So, my friend went to return it. I didn't even want another one. So while my friend went to return it, she explained to who was the manager about the incident. Which the name of the manger at that moment was Rebecca. Instead of any acknowledgement and/or an apology, all the manager would say is that they don't have that kind of piece of plastic there. Pretty much insinuating that we put the plastic in there. My friend felt offended that the manager was trying to say we planned to do that. Like hello?!?! It was barely eaten and totally ruined my mood for it. At least she finally got her refund. But the audacity of how you make a customer feel. Not cool!! I used to favor this location til now!! Not anymore!! read more

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Finally got a chance to try Red Ribbon! My Filipino friend recommended this place to me after I told him I was looking for a birthday cake. To be honest, I was a bit tired of 85C cakes, and so the decision was made to give them a try. I came here on 02/20/25 at around 12:30pm. The shop was clean and well maintained. Being a first time customer, I had no clue about their offerings. Fortunately, the female manager gave me some recommendations. She was very friendly and helpful. I ended up getting a tiramisu cake, which cost $28 after a 20% discount. I thought the pricing was very reasonable. The manager even threw in some free candles and a happy birthday card. The cake was surprisingly good. It was moist and the cream was not too sweet. The coffee used had the right robustness. I have had more expensive tiramisu cakes that were half as good as this one. Overall, I had a good first experience here. Will return to try other offerings. 4 stars. read more

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The store is organized and great customer service from Erin and Becca. We Love their empanadas and Mango Supreme Cake. I would recommend this store location to friends and family! read more

Red Ribbon Bakeshop - The best Mango Supreme Cake! We also love their empanadas. Excellent customer service from Erin & Becca! - Bakeries Near Me - Concord, California

I've enjoyed Red Ribbon Pastries many times over the years, but this was my first time trying their Pancit Palabok--and it did not disappoint. The sauce was flavorful, the eggs were generous, and the noodles had just the right texture. My mom tried it as well and absolutely loved it. I ordered the meal deal, which included a slice of Mango Supreme cake and a drink for $12. The drink options were limited to bottled water or a can of Pepsi, and upgrading to a different cake costs extra. The highlight of the visit was the friendly service. The cashier was kind enough to point out the meal combo savings when we were about to order items separately. Small touches like that make a difference. read more

Red Ribbon Bakeshop - Pan Pancit Palabok with Cake Slice and drink $12 - Bakeries Near Me - Concord, California

The best Mango Supreme Cake! Excellent customer service from Marky. Definitely will recommend this store location to famiy & friends read more

Red Ribbon Bakeshop - The best Mango Supreme Cake! Excellent customer service from Marky. Definitely will recommend to friends and family - Bakeries Near Me - Concord, California

The Swiss rolls are pretty good. Line can be long but moves fast. Service is speedy. It is a pay and go bakery, so no ambiance at all. Have yet to try their whole cakes. read more

Red Ribbon Bakeshop - Bakeries Near Me - Concord, California

So delicious all food and available all product like mango supreme so yummy and And staff so friendly and so nice ,mark and M 'Mimi always smiling a. The ambiance so bright and so cleanliness the store read more

Red Ribbon Bakeshop - So delicious and so all product - Bakeries Near Me - Concord, California

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Awesome offer for Picture Perfect Cake! We love their Best Seller Mango Supreme! Tina is so helpful with our request for the cake design. Would definitely recommend this Red Ribbon location. read more

Red Ribbon Bakeshop - Awesome offer for Mother's Day Picture Perfect! We love their Best Seller Mango Supreme Cake! - Bakeries Near Me - Concord, California

My lovely neighbor just brought me a mango supreme cake! It is delicious! It was a gift. So I have no comment about the store front or service or pricing. I have walked by the store in the past and it's always busy, too bustling for me normally. Haha. The cake is delightful! read more

Red Ribbon Bakeshop - Mango Supreme Cake - Bakeries Near Me - Concord, California

I love coming back here for the best Mango Supreme and Chicken Empanada! Excellent customer service from the manager Rebecca and Eron! I will definitely recommend this location to friends and family. read more

Red Ribbon Bakeshop - The best Mango Supreme Cake - Bakeries Near Me - Concord, California

Usually love Red Ribbon for their cakes, caramel yema, and beef empanadas, but the last time I went I bought a butter memon and when I got home and unwrapped it, the bottom was moldy. Gross dudes. You gotta do a better job or removing old stock from the shelves. I shouldn't have to inspect my foods to make sure I won't get poisoned because you don't properly rotate your stock. read more

The service was good and their cakes were delicious and the worker were friendly and it was very clean

I love the new picture perfect cake and fresh pastries! Great customer service from Erin! read more

Red Ribbon Bakeshop - Bakeries Near Me - Concord, California

Their Ube Flan is a delightful treat! The rich, moist ube chiffon cake topped with delicious, creamy leche flan is simply irresistible. Highly recommend for anyone with a sweet tooth! read more

Red Ribbon Bakeshop - Ube Flan - Bakeries Near Me - Concord, California

The breads are so yummy! The Spanish bread is so delicious and the store is so clean. The employees are super kind and helpful as well.

First time trying their savory food, and I decided to go with their pancit palabok. The flavor was spot on - savory gravy with ground pork and very prominent shrimp flavor and scent over thin rice noodles, and finally topped with pork rind bits. While the noodles were delicious, I wasn't a big fan of the pork rind bits some of which I found to be really tough. It was almost $8 as of July 2024, which was priced very fairly. It also came with a hard boiled egg. I ended up adding a few extra eggs that I prepared myself, which really worked. Ordering it through their app was easy and pretty painless. read more

Red Ribbon Bakeshop - Ube Overload Cake. - Bakeries Near Me - Concord, California

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I cannot forget how rude the mod was back in aug when I was gonna buy 2 whole cakes. I see that they were in the middle of a delivery and exchanging the cakes on the display. She could have just told me to wait but instead she told me i could not buy any cake because they're going to be short on inventory and they were in the middle of changing the displays in to fresh ones. I said I could just take the one they replaced on the display i dont mind but she insisted they were going to be short on inventory/ they don't have enough for inventory. I had 2 events going on that day but she rather have enough for her inventory than sell out 2 whole cakes. I hope you guys have better ways/strategies of selling, choosing what is more important to sell out or to have more for inventory. read more

I always order their cakes online. Their cakes are very good and have my orders ready on time!

Favorite place to visit since in the Philippines The place is accessible with the Filipino way customer service. We love Palabok and we'll recommend to our family and friends. Nice staff and very humble. Thank you read more

I bought the mocha classic cake. My sister said it was the lightest cake she ever tasted. The woman who helped me was very nice and asked me if I wanted the free birthday candles (how did she know?). The cake was very reasonably priced. Will go back to try the ube and mango cakes. Overall a great experience! read more

Excited to try their good looking Tiramisu. Its something I regret buying. Will not recommend this cake to anyone. I ordered the whole cake, it is just layers of wet/soaked chiffon cake that is bland or tasteless, not even a hint of Tiramisu at all. read more

Their empanadas are so delicious! I love their chicken empanadas the most. Their chicken empanadas are also good but the spicy is better. Their chocolate cake is so moist and the chocolate on top is so dewy and delicious. read more

So nostalgic. I grew up Filipino-American and I can't cook Filipino food to save my life. So.....being able to grab some sweets and breads that remind me of my childhood is amazing. Especially since my parents live multiple hours drive away. I've always received fast and friendly service during my visits and have been very pleased with the quality of my order. If you want something specific, order ahead. Things can get cramped when they are busy. read more

I love this place! Their service is excellent and I love the food!! they're so fast with serving and the employees are amazing, especially Rina! she is absolutley the best employee and i want to come like everyday. The food is so amazing. I'm 100% coming back. read more

Red Ribbon Concord is my favorite go to bakeshop. The staff are wonderful especially Becca and Erol. They make every visit very pleasing From empanadas to cakes to bread are all delicious. Looking forward to my next visit. read more

Wow. I am really surprised of the low ratings here. I mean, from an eye test you really have all the interaction of a 7-Eleven. Not sure how I can get so bad other folks. I don't think I've ever been here (or any other location) before. My buddy, who I was hanging out with, and I decided that we wanted to grab some Filipino goodies. So I went to the seafood city that was close by his condo. We grab some Jollibee which is right next-door and I was excited for all the stuff so I went to this place and grab a few goodies for myself. Since it is inside a seafood city, masks are required, which has never been an issue with me. I asked my buddy since he's a veteran at this place what to get so he played a few things that he liked and I grabbed a few more. For example, I'm a big fan of ube, but he is not. It was pretty easy. I just took the things I selected and had the person ring it up for me. I thought the person was really polite. This is also before the dinner rush, so it was a very easy transaction. Now... I can maybe see it getting really busy and people behind the counter having to deal with a lot of dumb questions and unreasonable request which might make everything a little more stressful in terms of interaction, but that is just conjecture. I definitely would go back to buy some goodies read more

Red Ribbon Bakeshop - Some of the individually wrapped goodies I picked up - Bakeries Near Me - Concord, California

This place is always helpful. Food is good and affordable. If you a party you can get a decent cake her the same day. Very convenient read more

Honestly the best service any filipino owned franchise could ever give! I love the chicken empanadas.

I really hate to do this. But I used my hard earned money to buy this cake for my moms birthday and this is how it turned out. Maybe I just got a bad batch.... Or they just never practiced their fifo skills. I really like their cakes because it taste like home. I don't wanna punish them for this one time. read more

Red Ribbon Bakeshop - You guys tell me what's wrong with this picture. - Bakeries Near Me - Concord, California

Came at the concord location about 5 minutes before 8pm on 04/04/24. Our family has been frequenting this location for as long as they've been open. We love this bakery! Cakes have always been a go-to for our family and most like likely, always will. Just a little disappointed in the service this evening by the staff on evening shift.. I didn't want any food or anything. Just wanted coffee for the commute home and didn't wanna have to stop by Starbucks. However, the lady who was busy cleaning mopping the floor denied me an order of coffee. Which they never have before. The lady working was very polite but said they stop serving coffee and hot foods and other menu items after 8 o'clock, and are only serving customers who want baked goods until closing at 8:30. So just be aware that if you want food hot items or coffee and drinks. To come an hour or more before closing, especially if you drive a good amount of time to get to this location. Is this the practice for all red ribbon locations now? read more

Red Ribbon Bakeshop - Clean but empty store. - Bakeries Near Me - Concord, California

This place used to be good and it went downhill a lot. Service could be better. I got the mango cake and it tasted very dry, not moist like it used to be. read more

Check your dates before leaving store!! Placed a large pick up order along with another family member, arrived neither of the orders were ready, as the girl was digging through products to fill out order we received no apology for the order not being ready. We arrived home to see what all the digging was for, we were given stale dates for all but 1 out almost 40 items! Received items expire tomorrow or the next day and only 1 item was 5 days before expire. Tried to get help from online ordering was unsuccessful because it kept sending us to an error page. I am very disappointed in the treatment we received and the girl going out her way to pick the oldest date. read more

Great food. I always go there for their taisan cakes. Their palabok is the best. Service is great - always comes with a smile. Ambiance could be better - they're sharing a post with Jollibee next door which can be quite busy with a lot of traffic. read more

One of the best spots to go for your baked goods. Their selection is varied, consistently tasty, and reasonably priced. I've been there enough times where I know a lot of the staff, and they're all super nice and accommodating. read more

Not sure what's with the low ratings but had a good experience here. Small store with a good range of Filipino treats. Located in the Seafood City once you walk in to the right. I got the mango cake for a small gathering and it was plenty for 7 people and had leftovers. If you're a mango lover this is the cake for you. Plenty of mangoes on top with a whip cream and not sweet cake filling. The price is really decent at $22.xx for a cake that can feed probably 10 people. The service at the counter was friendly and nice. Plenty of parking. read more

Red Ribbon Bakeshop - Bakeries Near Me - Concord, California

My husband just bought a yummy cake for my birthday from Red Ribbon, Rocky Road sooo delicious! My in law's introduced me to this bakery, and it is my all-time favorite because everything they make is so fresh tasting, the service is always friendly, and the seating is comfortable. Red Ribbon is in the Seafood City Market, so busy but still a very nice setting. Definitely the best fresh cakes for any occasion. read more

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I always come here for their purple yam sponge cakes. They're so fluffy and not overly sweet. Makes a good breakfast with a cup of hot coffee. The bakery is conveniently located next to jollibee! read more

Red Ribbon Bakeshop - My fav - Bakeries Near Me - Concord, California

Mango Supreme cake was great. Light and fluffy. They offered candles and a Happy Birthday placard for free. Cashier did a good job

Visited the Red Ribbon Bakeshop in Concord to pick up some treats for the holidays. The walk up service is easy and convenient and the staff at the counter was friendly. We got a bag of the Ube Mamon and an Ube Flan. They were out of the Mango dessert, otherwise we would have gotten that too. Everything was really flavorful and delicious. read more