Starbucks is always a reliable go-to when I'm craving some coffee and a quick pick-me-up. Their coffee is consistently enjoyable, and I also appreciate the variety of pastries & snacks when I want something on the go or a lil snack with my drink. For breakfast, I personally love their spinach, feta & egg white wrap or the double-smoked bacon, cheddar & egg sandwich. For a lil snack, I usually opt for a banana, walnut & pecan loaf, iced lemon loaf, or a cinnamon coffee cake. All YUMMY options!!! For drinks, I love their salted caramel cream cold brews, iced caramel macchiato w/ soy, my iced brown sugar oatmilk shaken espresso dupe (IYKYK lol), or a simple & refreshing black tea lemonade. The atmosphere is usually casual and chill, making it a nice spot to catch up with someone, get a lil work done, or simply enjoy a coffee break. I particularly like coming to this location because they have a drive-thru, which makes it super convenient when you just wanna do a quick drive-by. The service at this location is efficient, as I always like making a mobile order via the Starbucks app for pick-up. My drinks are made in a timely manner and are correct! Kudos for the accuracy. read more

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I went through the drive-thru tonight & saw the Pumpkin drinks fully advertised on the menu, so naturally I went to order one. I was then told they weren't available until tomorrow. When I pointed out, "Well, it's advertised on the sign," the response I received was, "We are prepping." I'm sorry, but if you are not selling an item yet, DO NOT advertise it to customers as if it is currently available. There was no "Coming Soon" banner, no indication that it launched tomorrow, nothing. We've all been to Starbucks & have seen how items are marked when they're sold out or unavailable, so there is clearly a way to communicate that. What made the experience even more frustrating was the complete lack of effort to accommodate the situation. If the store is already "prepping" for the launch tomorrow, it is very hard to believe the ingredients aren't already there. And considering the drinks were actively being advertised to customers, I would have expected at least some attempt to make it right rather than essentially being told, "Not until tomorrow." This is customer service 101. If a customer can see a product advertised on your menu with no disclaimer whatsoever, the reasonable expectation is that they can order it. If the promotion does not start until tomorrow, put the signage up tomorrow morning before opening, after closing tonight, or clearly mark it as "Coming Soon." Customers should not be expected to know an internal launch date that isn't communicated anywhere on the menu. Extremely frustrating experience & completely avoidable. read more

Starbucks - Fall drinks advertised but not available! - Coffee & Tea Near Me - Irvine, California

I love this Starbucks its really clean and neat but also Jordan was super nice and welcoming. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Along the way over to the Irvine train station to catch an Amtrak train, I made a stop at this Starbucks on Irvine Center Dr and Sand Canyon Ave to get some coffee. I placed my usual order, grande flat white, on the mobile app before going inside to wait for my drink. The wait was short and the quality of my drink was good. The staff was nice and friendly, greeting me both on the way in and out of the coffee shop. read more

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Terribly slow! Management needs to learn how to prioritize things. Busy times are always the same day in-day out so why can't you staff enough ppl to meet the demand??? Also why are baristas writing notes on cups vs cranking out food and Bev, ESPECIALLY when more than numerous people are waiting for their orders?? The notes are nice but do them prior to rush hour bc a nice note does nothing when I'm angry that I had to wait so long! read more

This was one of the worst experiences I have ever had at Starbucks. One of the employees, Christine, was extremely rude, and the gentleman working alongside her did not allow me to see his name tag. What was most frustrating was that I stood waiting for my mobile order for over 10 minutes without a single employee acknowledging me or providing any update on my order. After waiting, I finally had to speak up and ask whether my drink was ready. Instead of responding professionally, Christine immediately seemed irritated and gave me an attitude. When the gentleman eventually finished my drink, Christine carelessly tossed it onto the counter without saying a word, rolled her eyes, and walked away. After looking at my drink there was no written note on my cup. My mobile order was supposed to be ready at 5:42 a.m., but I did not receive it until 5:52 a.m. The entire reason I placed a mobile order was to avoid waiting in the drive-thru. During the time I stood there waiting, the drive-thru line was completely cleared out and multiple customers were served before my drink was even made. What makes this experience even more disappointing is that my order was simply a tea. There was nothing complicated about it, yet I was ignored, treated disrespectfully, and forced to wait significantly longer than promised. The lack of customer service, professionalism, and basic courtesy from the staff was unacceptable. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Hadn't been back to this Starbucks in a while, came today and had another positive experience. The service was great, and the drive through line moves quickly. I tried the new turkey danish and it is really good. A more savory take on a danish, i enjoyed it and would order it again. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

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Love the little things! Some team members ordered from this location and we all had such cute notes written on our cups (happy Tuesday and good morning) Our drinks were tasty and made accurately! I usually go to this location during off peak hours as the plaza can be a bit hectic to get in and out of. This location has a drive through and is at the edge of the plaza. Be sure to enter from the left coast brewery side instead of the chipotle side of the plaza! read more

Starbucks - Coffee & Tea Near Me - Irvine, California

This is one of my favorite Starbucks locations in Irvine. On most of my visits, the drive thru runs at an efficient pace. I can get my drink quickly.The baristas are very friendly. The store is also well stocked with their food most of the time. read more

TL;DR - cute spot, not much seating & drinks are average this is a nice location since it's inside a barnes & noble, so you can walk around if it's too busy! - this place was awesome the other day when it was super hot, gave us water & then we ordered staff is a bit impatient, but quick with making drinks - they are generally pretty refreshing/yummy in my opinion (a bit pricy though for what you're getting) read more

Starbucks - matcha, dragon drink, caramel frappe, pink drink - Coffee & Tea Near Me - Irvine, California

Hello, I'm very disappointed with Starbucks. I'm writing this on behalf of my sister since she's a minor. She and our cousin went to this Starbucks location on Saturday 7/11/2026 around 2-3pm. The two young ladies there were rude and disrespectful to my sister and my cousin. She didn't call her name when the drinks were ready, she just called out the drinks which made my sister confused if it was hers or not. This isn't the worst part. When my sister got the drinks she noticed they didn't get the order right(she ordered two pink drinks with cold foam) they forgot the cold foam so when my sister told them, they gave her attitude and ask her for the receipt and my sister told them oh I didn't ask for one and the worker replied with "whatever, it's fine". This is the WORST part. When they got the drinks she slid one of the drinks to my sister and the drink fell and spilled on my sisters shoes and skirt and on our cousin pants and shoes. She gave a clear insincere apology and just remade the drink. If it was hot coffee instead my little sister would have gotten burned. The workers are rude, careless, and immature to be doing this to little girls. read more

I looked for a Starbucks in this area so that I can chill before going to my next meeting and somehow found this one. I didn't buy anything from this location as I was still working on a Starbucks drink I bought at a different location. That said, this location while modern and "new" preserved some semblance of a "café ". There are tables and chairs inside as well as outdoor space to enjoy coffee! They do have a drive thru as well...so this location has every amenity possible! Love it and will keep them on list of locations to return to when I'm in the area. read more

Starbucks - Patio area at this location, lots of space and shade. - Coffee & Tea Near Me - Irvine, California

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I forgot my wallet at the drive thru and Daniel and Tori were amazing! Thank You for being so gracious!!! read more

First ever Starbucks review! I'd have to say that it is the best Starbucks experience of all the ones I've visited. I love the ambiance, the greenery in front and the great customer service. Took my daughter for an early lesson at the The Rinks and was craving for something warm after ice skating. This Starbucks hit the spot! I loved the music too! read more

The customer service here is a zero out of five. Last resort to visit here, and only out of convenience when it is 5:30 am? Early in the morning, but I go to order at the drive-thru. The person taking the order is in a mood. The wish I wasn't here and still in bed attitude. Not a "Good morning, what can I prepare for you today?" Instead, I can feel the energy through the speaker that is more liken to, "You are really bothering me right now, I wish I was still in bed, but since you are in the Starbucks drive-thru and I am here, although I wish I was somewhere else, I guess I'll take your order with grievance...What do you want?" The customer service experience continues at its zenith with lackadaisical behavior and demeanor at the window. Nothing worse than looking through the glass window and see my order waiting, but they delay. An abnormally long delay. They are not taking another order, they are fidgeting with other future food orders. But alas! I am greeted by the employee. Ah, the face to the poor performance now hands me the wrong drink order. I failed to check, my bad. Have you ever been given the wrong order by mistake? You take a sip and your taste buds revolt! How dare you trick us! Inconvenienced, I drive around, park, go inside and kindly set the wrong drink order on the counter and say, "Excuse me, You gave me the wrong drink order, and I drank from it." "That's fine," says the same employee in an unapologetic tone. "No, it's not fine. How about an apology for not paying attention at the window and getting my order right." No comment. Just ignores me like it is my problem, and my problem only. Doesn't accept personal responsibility, one iota. Doesn't ask me what my order was to promptly make a new one. Bad attitude, poor customer service. How much are they getting paid per hour and then expect a tip? Seriously, this location just got 86'd. Never again. I'm done. And, Starbucks is closing locations now more than ever. Competition has similar pricing, so you might want to look at the attitude of your personnel. I'll kindly take my patronage elsewhere. Convenience is no longer part of the equation. read more

Ordered a drink with light ice, and they said with room. I said no, just light ice, and they must have forgotten and poured some of my drink out right in front of me before handing it to me. read more

the lady who works at the drive through around 6 pm on wednesday's has a horrible attitude towards customers, makes incredibly disturbing faces towards everyone, and needs to learn proper customer service. it is so bad that multiple customers noticed. starbucks do better read more

This is by far one of the worst Starbucks locations I've been to. The number of times my drinks and food have been made incorrectly is honestly unbelievable, and the customer service is consistently lacking. My most recent visit was especially frustrating. My friend ordered a iced coffee with banana cold foam and specifically asked for light cold foam. What she received was almost an entire cup of foam, with barely any coffee at the bottom. When she politely asked for a remake, the cashier argued with her, insisting it was made correctly. After asking again, they did remake it--but this time, it came back with just a literal drop of cold foam on top. It felt unnecessarily petty and unprofessional. I've also had a concerning experience myself. I ordered an iced matcha with only two scoops and whole milk due to a nut allergy. The drink initially seemed fine, but about 20 minutes later, I experienced a racing heart and developed hives. The matcha tasted unusually strong, and given my allergy, I'm concerned either the drink was made incorrectly with nut milk or there was cross-contamination. That's not something to take lightly, especially in a food and beverage setting. At this point, I've lost trust in this location. Mistakes happen, but the lack of accountability and disregard for customer concerns--especially regarding allergies--is unacceptable. If you have dietary restrictions or food allergies, I would not go here. I won't be returning. read more

I bought a seasonal drink lavender macha at Albertson on jeffery which taste excellent. Therefore i order same drink at Starbucks store at woodbury town center. Sad, they dont make it right. It doesnt look and taste right at all. Should i call and tell them? read more

Starbucks - Coffee & Tea Near Me - Irvine, California

A typical Starbucks location. I like the openness of this one. With the large windows it feels so airy. Service is quick and courteous. read more

Starbucks - the inside of a starbucks coffee shop - Coffee & Tea Near Me - Irvine, California

Go through drive through. Asked for my drink extra hot when I went to the register. They did make it how I had asked but the tell is this from the staff. When my order was done, they didn't call my name and put it with the pickup orders. Then what made it worse, the drink they made right after mine, they put a sleeve on and a green topper. For me, no topper or sleeve. What the heck did I do. If you treat everyone the same, all good. read more

This is an amazing Starbucks location! Loved the chill and nice customer service! I want to shout out Omar for helping me with my order and making my day! This location will be my #1 Starbucks! read more

Starbucks - Coffee & Tea Near Me - Irvine, California

This Starbus always had issue with their internet. I went there many times without internet end up going to another one. Food is normal and service is good. I would say only problem is the internet environment that can be better read more

Not only is this locations drive-thru is the slowest I've experienced, but the employees here need a customer service lesson. Very rude, very obnoxious and very slow. read more

now what the hell is this .... foam or drink? this is crazy!! I didn't see it coming out otherwise i would've asked them to make a new one read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Placed a mobile order this morning (05/DEC/2024) and was very satisfied with my coffee, but I had ordered a glazed donut as well. When I looked inside my bag I saw that it was still packaged in its original wrapper with an expiration date of 24/OCT/2024. I understand that many businesses will freeze products for later use and the expiration may not be accurate anymore but I have no way of verifying whether it was frozen or if it just wasn't properly rotated. As far as I can tell it looks safe to eat but again, due to the uncertainty, I'll be tossing it. read more

Starbucks - Expiration: 24/OCT/2024 - Coffee & Tea Near Me - Irvine, California

Got a breakfast sandwich. I asked for no egg. It came with egg. Pay attention to details. Returned the sandwich.

Great customer service, the baristas are super nice, this Starbucks has a very friendly environment, they made my drink very fasttt read more

Starbucks - Coffee & Tea Near Me - Irvine, California

I had a horchta coffee...not bad but I prefer the pistachio beverage much more. I'm glad I tried it by using my ********s

Finally a great Sbux! Great spot for working or studying, there are chargers everywhere and a large coworking table. The staff are super nice, I dropped my bacon egg bites and they immediately made me a new one. I'm so glad this isn't too far from where I live, and I'll definitely be back. read more

Starbucks - Coworking space - Coffee & Tea Near Me - Irvine, California

My rating keeps going down every time I come here. So I guess I should find a new Starbucks to go to. I mobile order ahead now because they take forever. This time I mobile ordered 15 minutes ahead, got in and at the pick up counter Gaby told me "It's probably in the line?" And then walked away. Felt like the diametrical opposite of what Starbucks customer service should be. The barista at the bar stopped what she was doing, asked what my drink was and then started making it. Didn't get her name though for the shoutout. Keeping two stars because this is the only drive through Starbucks on my way to work... read more

Starbucks - For being in a global pandemic, they staff don't care about physical distancing.. - Coffee & Tea Near Me - Irvine, California

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Anoush gave me an incorrect order at the drive thru and when I informed her of it she wasn't very pleasant about her mistake read more

Starbucks - I just removed this from my breakfast sandwich. Yum!! - Coffee & Tea Near Me - Irvine, California

Leaving this review with hope that the barista will try harder and that the SSV will work on his customer service. I visited the afternoon of 3/12 and ordered a shaken espresso with cold foam and food. The SSV took my order with what seemed to be passive aggressive attitude. Then when I was waiting for my drink, I watched the Barista (Brandon) shake my "shaken espresso" 3 times. When he finished it more so felt like he was dismissing me instead of handing me my drink and thanking me for waiting, like a normal interaction with a customer. I was given a cup that contained what looked to be an iced latte with cold foam because there was no espresso foam or cascade in sight. It doesn't take a Starbucks regular to know that a shaken espresso beverage should get shaken more than 3 times but it was also disappointing that he then diluted it with milk. I respect how starbucks is trying to "standardize" their drink standards, but it's interactions like these that remind me how much work needs to be done at some locations. read more

Coffee is pretty good here. Stopped in this morning and we had bagels and coffee. Pretty crowded and everyone looking happy. Cool baristas and all. Not bad. read more

Horrible customer service. I asked for a blended melon burst they make it in chunks of ice I ask if they can re blend it and they take my drink and start talking back and forth. I explain to the cashier that everytime they don't blend it good the chunks turn into an ice rock while drinking it. She goes back they chit chat again and another girl comes to talk to me and I explain the same thing just to get my drink back and they didn't even try blending it. Worst Starbucks ever. read more

Starbucks - Asked for a blended melon burst and this is what I get. - Coffee & Tea Near Me - Irvine, California

Great!

used to visit this location often before work but the last few times service has sucked and the coffee was mid. I always order the same thing at every Starbucks location yet this specific location always gives pushback about the way I order it. Vanilla sweet cream cold brew with extra cold foam. Every other Starbucks location seems to understand what I mean. Even if this isn't the "correct" way to order a drink, some good customer service would be to ask clarifying questions. IE. would you like extra sweet cream on top, or can you clarify what you mean? Instead, I'm greeted with attitude or snark about the drink "it's not made that way." I also work in customer service and there are better ways to handle interactions even if the customer is "wrong" Politeness goes a long way. read more

The environment is warm and inviting and the barista are so sweet. Drive thru was seamless!

I love coming to this Starbucks! The team is always so friendly and helpful! One of my favorite things about this location is they write cute notes on your cups! It's nice to read a kind note from a stranger. Thanks for the great drinks and the smiles! read more

No two starbucks are ever the same. And even this one is different in quality and service each visit. Some days I get a really well made tea or Frappuccino and others it's missing things, very little cold foam or ice and the customer service is a hit or miss. Today was one of those off days and I had about half an inch of ice for a venti iced Chai with another half inch of added pumpkin cold foam so my drink tasted pretty lukewarm. The best part is that this location has a drive thru making it super convenient but the parking lot to get through is so busy and can be difficult to get in and out. read more