It has been a veeeeeerrrrrrryyyyyyy long time since I've been here. I used to come here to study back in my college hobo days. It seems nothing as changed (except being renovated but the atmosphere is the same). The parking lot is in the back and it is extremely small. There is street parking but even that is a hit or miss. You can illegally park at the shopping center across the street but I wouldn't recommend it. Back in my college hobo days I would have rated this place 3 stars but because of the renovation and the helpful cashier this place gets 4 stars. read more

The super power of Starbucks is the app. It's the only reason why I get coffee there in a pinch. That being said, they are a corporation, and the goal is make money, not to be concerned about their customers. The skinny mocha syrup is amazing, considering it's sugar free; however, has a very short shelf life. That being said, not very many locations carry it because the demand cannot keep up with the shelf life. On O`ahu, the only locations I've been to that still carry it is Kapahulu, Kahala, and a store front in Ala Moana shopping center. Kahala and Ala Moana charge Waikiki prices, so you will pay a bit more on any drink. On two separate occasions, I ordered SKINNY MOCHA at two separate locations. Both locations do not carry skinny mocha syrup. Rather than informing me that they don't carry it, both stores slipped in regular, full sugar mocha syrup. I've called both locations in the past, to warn them about the dangers of doing this without informing the customer. Unfortunately, it continues to happen. If you are a Type I diabetic, this practice can be deadly, yet Starbucks makes no effort to educate their employees about their unethical practices. If you order sugar syrup of any kind, be sure to watch them make your drink, rather than order on the app. This is the only way to ensure that they do it right. It's disappointing how many food establishments are overly concerned about gluten and other food allergies, but not diabetes, which is basically, an allergy to sugar. read more

What is the point of getting a cold foam brew if there is no cold foam? Not the first time this has happened either. I like the convenience of mobile ordering, but getting my order wrong most of the time isn't convenient. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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There's a creepy guy who lives in this Starbucks. Don't go here if you want to study at the back table. He takes up three chairs with all of his things and he is literally here every day. He builds a wall of bags and electronic around himself. He always seems frustrated about something.. On the bright side, the service here is excellent, always fast and friendly, always happy to make recommendations. I still go here for coffee, but I won't go here to study with fellow classmates. We can go to coffee bean across the street. read more

Found the only Starbucks in Manoa, and it's directly across the street from Manoa Market Place! I wanted to do some exploring through Yelp and discovered - or rediscovered, I should say - Manoa, especially when I'm used to downtown, Kalihi, and east Oahu for most of my needs. Being back in Manoa - since my college days has been quite interesting and nostaglic, to say the least. My home base was Starbucks after checking into Manoa Market Place. I assumed that there is a parking lot in back of this Starbucks, but probably not. I would either park at Manoa Market Place and get my coffee that way, but I came by #6 bus, so that was cool enough. This Starbucks was larger than I thought it was. I just wanted to charge my iPhone here and just sit down to chill out. It was crowded, since alot of the UH students were here chilling out and studying for their final exams. I would assume that the Starbucks baristas here make awesome coffee here and provide excellent service, but I wasn't here for that. I do love the ambiance of this Starbucks, so it was nice to sit here and just waste the time away. To be honest, I never came here when I was a student at UH. Weird. Maybe I should have. I love everything Starbucks and continue to be thankful for not kicking me out when I am here just taking up space and charging my iPhone. Oh yes, they have a public bathroom! A++ read more

Coffee was fast. Thank you for that. I had to wait over 25 mins for a sandwich and they didn't call out my name. I watched them put it on the counter and not say anything. I ordered in store not even mobile order. Totally made me upset this morning. Please let your people know to speak up when they are putting items on the counter for pick up.... read more

I have not seen Sienna since the last time I posted this review and the staff that remains is kind and friendly.

This place is a decent Starbucks with a long 'group' table as well as a number of two person tables (tall and standard) in a cool, pleasant environment -- a nice place for studying or an appointment, if one can find a table. But both times I went, it was on an afternoon of a weekday, and finding a table was nearly impossible -- students? The outside tables were nothing special, and the afternoon sun was... warm. They sell all of the standard Starbucks eatables -- coffee and tea beverages, pastries, sandwiches, salads, oatmeal, and the like -- mostly at prices I consider premium. I appreciated that they have a bathroom, which amazingly, some of their stores don't -- a necessity as far as I'm concerned for a place in which you might spend a few hours. Service was adequate. Parking can be difficult. They have a small, free lot outside, or one can look for parking on the street. read more

The neighborhood 'bucks has red cups!!! I'm definitely a fan of this place. Starbucks does so much right and this little location is no exception. We generally sit outside with our pooch and there are a few tables to do so. I tried a pumpkin spiced latte for the first time and have to say, I'm sticking with my black coffee from now on. Wow, that is what you are all drinking? That is some seriously sweet stuff. Not for me. But drink on in a beautiful red cup because tis the season! read more

Starbucks - Red cups!!!!!! - Coffee & Tea Near Me - Honolulu, Hawaii

In the heart of East Manoa right across the street from Manoa Marketplace. This Starbucks has the same menu as the rest of the Starbucks but their baristas are very nice and I have always been greeted with a smile every single time. Always found a seat either inside or out. The only thing I wished they had was a little more parking spaces. Keep up the great job! read more

Always out of everything. Out of most milks. Whoever does the ordering needs to be fired. One week worker comes from Safeway across the street with 8 gallons of milk on a Saturday read more

This Starbucks has been SO disappointing lately.. I'm not sure what changed because this used to be one of my favorite locations! Service is very, very slow here. Even after mobile ordering, I'm still waiting an extra 10-15min despite taking into account the estimated time given on the app. I'd be okay with this if my drink was actually good, but a lot of the time it's not. It's either too sour (looking at you passion iced tea), too creamy, or in my most recent experience, not mixed at all & clumpy (matcha latte - do not recommend at this location lol). I'm a huge Starbucks fan and always stick to my favorites drink-wise, so my lack luster drinks are always super saddening. To be fair, management was training new baristas on some of my bad Starbucks days. Though that does excuse how very slow the service was, I don't think it excuses the bad drinks! I come to Starbucks expecting a certain level of quality (as do most people), so they should definitely be keeping a closer eye on how the new baristas make their drinks. I'll probably be back again anyway (just bc it's so close to home), but I'll try to stick to drinks that they can't possibly mess up. read more

This is the worst Starbucks ever!!! I have been there before and always waited for at least 10 minutes for my order. I don't mind that, but today was the day I decided not to go there anymore. I went there and I was the only one in line waiting patiently for someone to help me. There was a guy behind me and seems like he knew the workers there. So someone helped him first and I was totally ignored. BTW, no one greeted me with a hello or "we will be right with you". For the most part, they all ignored me. So disappointed with this Starbucks and the young people working here that don't care about customer service. Please train your employees better, especially at this location. From now on, I will be taking my business across the street to Coffee Bean where the employees there are always friendly, they always greet you, and know a lot about customer service. Hey Starbucks Manoa, maybe you should have your stuck up employees get trained at Coffee Bean to learn about customer service!!!! read more

Nice place to take a breather on a Sunday morning. There is seating both indoors and out. Usually crowded with University students studying, however you can usually finagle a spot. The line moves fast, baristas are on their game. Never a bad experience here. read more

They added in a $5 tip for $6 drink, and charged me for it. Watch your receipts. Super sketchy.

So over seven years later, I figure I update this review. Seating arrangements are a lot better. Barista's are very consistent with making drinks, which says a lot more than the rival coffee shop across the street, that IMO, has deteriorated in quality as of late. Anyway, with the inclusion of mobile orders, Starbucks is a minute affair for me. I am in and out, and I have no issues with the drink quality. Sitting down, pre-covid is down to luck, but I'm able to get work done. Now that covid hit, seating is spaced out and plentiful. I do find myself sitting for short periods. Also, space was renovated (again) and there are new chairs and arrangements. At the end, it's still Starbucks coffee, which is not top notch. It's not no Black Rifle Coffee, but there isn't a BRCC in Hawaii, so I'll settle with Starbucks. read more

Wait -- you're open on Christmas Day?!?! Do I care that your coffee and pastries are around 25 cents more on the islands -- shit no. Get me a venti iced mocha and a maple scone! And MELE FUCKING KALIKIMAKA!!! ONE KAJIGAMEGATRILLIBILLIONSAND STARS!!!!** **Yeah, I just gave Starbucks five stars. What the fuck are you gonna do about it? I mean, fuck, this is Hawai'i -- it's not like there's a Philz, or a Blue Bottle, or even a fucking Peet's on the island. A bitch has to work with what she's got. read more

This is the study/get work done Starbucks. It tends to be a little calmer than my normal go-to Starbucks on Auahi St. so there's always a table available near an outlet :) It's also a lot quieter since there isn't as much chatter around. Music is kept at a good volume. As far as the service, it's the same great Starbucks service. Drinks come out in a timely manner, the staff is friendly, no complaints here. read more

I love me some Starbucks but this place doesn't have the best customer service nor do they make their drinks very well. I was in there twice in the last week to order the same drink I order at the Kahala one (cold brew with salted cream foam) and the quality of the drink was not the best. The first time I thought it was okay, even though I was the only one ordering and I waited almost ten minutes for my drink (I get app orders are made too but I had a fussing baby with me) , but the second time the baristas were taking pictures and talking about going on dates with customers over the weekend while there was a line and also I had my 8 week old with me. Customer service was not the best quality but neither was the coffee making skills. Sorry read more

So I just got kicked out of the Manoa Starbucks...or at least that's what it felt like. That and the worst customer experience ever. Unfortunately I did not catch the male employee's name - Asian, middle aged, thin build - so I'll just refer to him as the guy from here on. A few minutes before 9:00pm the guy tells me they will be closing in a few minutes. For the record, both Yelp and Starbucks' website has the closing time at 9:30pm. My reply: Ok. Thank you. A few minutes apparently passed when they guy said "we're closed". The 2 employees were still sweeping, cleaning, etc. My reply: Ok. I proceeded to gather my stuff to leave (cell phone, iPad mini and a clipboard). The guy says, "You were warned. That means get out...we're closed." While I admit that I don't have a great deal of experience working in the food service-hospitality industry, I'm pretty sure that was not the way to handle me and this type of situation. As a paying customer I did buy a somewhat premium coffee (a grande flat white). Then I quietly consumed it at a table for approximately 1 hour while I studied some material. I don't think I look like a hobo since I'm a nerdy looking adult Asian male dressed in a Reyn Spooner aloha shirt and slacks. Therefore I don't feel the aforementioned treatment from the guy was warranted or reasonable. So in closing, F.U. to the guy. To Starbucks Manoa, you get my first 1 star review. I'll patronize this location again on the 12th of never. read more

I have been going to this Starbucks since its opening around the turn of the century. That's like 1998 ish. It was a grand place back in the day. Friendly staff of people who lived in Manoa area. I was such a frequent customer they even invited me to a Starbucks party in Hawaii Kai. The memories of this place, too. Friends I've sat and chatted with. Hours of studying I put into my degree for graduate school here. Also time I spent reading for pleasure with a cup of joe. I used an actual paper book if that dates me at all. Today it's just a mere shadow of its former self. Sanitized tile floor. Sanitized customers too. Tables all the same size occupied by Punahou brats with Apple laptops. Coffee is the same. Good 'ol Starbucks coffee. Staff is still friendly. I'm not being invited to any Hawaii Kai parties any time soon. read more

By far, this is one of the quickest, efficient and accurate Starbucks. I stop here almost every weekday morning for my caffeine fix. They are within walking distance from work so we have also used them to pick up larger orders for meetings and they have always had our order ready and correct. Starbucks recently introduced coconut milk, which I tried this morning. It is delicious! Try it in the flat white! I'm a convert. An extra bonus for me is running in to so many friends at this location since there's not another sbux in convenient proximity. It's like cheers...without alcohol and before the sun has risen. Thanks for getting my weekdays off to a great start Starbucks Manoa! read more

The two boys working the register and making the drinks were such friendly people. Really makes a difference in the morning when you have someone joking around telling you random Starbucks facts lol. read more

My dad has one of those I can't be seen anywhere getting coffee except Starbucks... at least until recently when he found out about senior citizen coffee at McDonald's... shhh don't tell him I told you that he's meddling with commoners... haha just kidding. But in all seriousness, my dad and I came to this Starbucks because it was convenient (less than five minutes from our house), workers were ALWAYS friendly, and the line moved fast. Don't you hate it when it takes forever to get that jolt of caffeine in you? I love me some coffee but if they make me wait, they better have a good reason dangit. I can't be waiting for forever! However, the cheeriness of everyone and the fact that they have games and newspapers awaiting me always make me more pleasant =). The parking sucks honestly but you can illegally park across the street at Manoa Marketplace... shhhhh =) read more

Starbucks: aka student study haven. Usually I'll just go to school at UH to study on Sundays since there's free parking on campus, but on every other day, I choose Starbucks Manoa, only because it's close to school. Finding a parking space and seats can be a struggle sometimes. For parking, I usually just park in the Manoa Marketplace parking lot and walk over (even though I don't think you're supposed to do that). It's usually hard to find seats at any Starbucks location, so that's not surprising. read more

Wow! What an experience, customer service at its minimalist. I guess the bottom line is; I got my coffee. Was it worth the $4.00 that was paid? No. Will I go to Coffee Bean and Tea Leaf across the street? Probably. Should the cashier at Starbucks Manoa engage you with a smile? Greet you with a friendly "hello"? Offer their assistance? Advise the amount to be paid? Thank you for your patronage? Yes! Did I get any of that today at 8 o'clock on the 4th of May? NO! What I did get was a head nod to the scanner to swipe the bar code. And an I uncomfortable wait for a thank you, which I didn't get. What I did receive was a blank stare with a hint of hurry up and move on look. Knowing that I was heading off to work, I opted to not make a scene of my dissatisfaction, though I shared it with anyone in earshot for 8 hours. And now I share it with you. If you're going to put a young lady at the register, then train her correctly! If she doesn't want to be there, get rid of her! I'm sure somebody else would want and can do the job! I actually wanted to tell her, to take a break and have a cup of coffee. Thanks to the other staffers at Manoa Starbucks, YOU make the store worth while to come to! I'll be back when I cool down. To young lady at the cashier, good luck at your next job at the dmv. read more

No long lines but it's probably for a reason. Young lady that was working the register was rude. Took an order for the person in front of me then walked away and didn't bother to ask what I wanted to order. The other barista finally came to the register and said "oh are you ordering too?" They screwed up my order and also gave my child the drink that wasn't decaf, even though the sticker said "decaf". read more

I really like this Starbucks. It has a very homey feel. The baristas are all very friendly and helpful. Service is fast. My favorite coffee is the blonde roast with the sweet cream. They stop serving blonde after 10am so you have to get there before then if you want blonde. Pike is my second choice on the days I don't make it. They have a variety of food items such as pastries and sandwiches in the pastry case. In the cold case they have the protein boxes which are my favorites. It's like a grown up version of a fancy lunchable. There are 3 or 4 different versions but the one they usually have left around 10 am is the Apple, cheese, hard boiled egg and peanut butter one which luckily I am always happy with. One of these days I am going to get here early and try the Thai wrap one! read more

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Clean, nice people and great community service. It was really nice they gave health care workers free coffee. They didn't have to but they did. Great business savvy. I wish they could have more tables but make it safe. Parking though is difficult but not impossible. read more

Packed to the gills, burnt, bitter coffee, and they close at random times. At least 3 times I went there and there was a sign on the door saying they were closed or closing during posted business hours. If the Coffee Bean were closed or too packed to get in I might go back, but I would be longing for the drinks across the street. read more

It feels kind of silly to write a review of Starbucks because you know what you're going to get, no matter which of the thousand Starbucks in any city you drop in on. They strive to have individual character, and I give them credit for trying, but it's still the same. However, this particular joint in Manoa merits some applause. The inside is just nice. It's not very big, but they've taken out some of the tall-backed benches, opening up the space. There's a nice variety of seats, too -- small tables, medium tables, a 12-person table, counter seating along the window. The bathroom is always clean. The drinks always come quickly. This place can get crowded on a weeknight or weekend morning, but there's usually a seat somewhere. The outside seating doesn't have the best views, but even bad views in Manoa are good. I can't give any mega-chain product-machine like Starbucks 5 stars, but this is definitely one of their best examples. read more

This is a nice Starbucks location near UH Manoa, across Manoa Marketplace. It's usually busy and most of the time you'll have to park in the Safeway parking lot. The baristas are friendly enough. I still prefer the Pearlridge location near the food court. The Pearlridge location is hard to beat in terms of service and quality of drinks. However, the Manoa location is conveniently located so you can stop by Starbucks for something to drink before you sit in traffic after you're done with school/work at UH. read more

The Manoa location used to be my favorite Starbucks because of the layout, baristas, and the ambience. Unfortunately, corporate stepped in and destroyed the feng shui. They got rid of the comfy couches in the back and sent away the great booth seating. Instead, they stuffed the place with too many tables. ack. Claustrophobia. I'd rather not bump elbows with the person sitting at the next table and I'd rather not have them inadvertently listen to my conversation. The redeeming value of this Starbucks is the staff. The baristas are nice and Rob, the manager, is really helpful, professional and courteous. read more

OMG. This review is strictly for the barista (Carissa). I love Starbucks and while the baristas range from OK to awesome (with an occasional unhappy one), this was just RUDE. When we got in line, there was a woman already at the counter with a two year old girl chatting with the barista. They were chatting for about five minutes about how the barista has a two year old too, who just had her birthday, blah blah blah. When it was finally my turn, I wanted to pay for my two orders separately. During my second transaction, she says "this is the last one." I said "last what?" She answers "last transaction because it's starting to get busy." There were four people behind me at that point. But wait, I never said I had another order. Plus, I paid with my Sbx app which is just a scan; I'm not counting change here. It was so rude and unnecessary, especially after she wasted my time by just chatting like she had all the time in the world with the woman in front of me. I was so pissed but I dared not say a word in case she did something to my drink. Manager, please re-train her. Thank you! read more

I don't usually like to complain about customer serivce because I don't care. I had good customer service here occasionally but I don't go here as much as I used to because of how sloppy they prepare their drinks. It was so messy and sticky too! In my drink, I state I wanted a large frappuccino with extra whipped cream. I believe the cashier didn't hear properly which is understandable becauss there was a loud truck outside the road. But the barista preparing my drink didn't put any whip. I told him that I stayed with extra whip, he added the extra whip cream but the drink turned out really nasty and sticky so he moved the drink to the other cup. So the whip cream was in the bottom and the 75% at least portion of the drink goes on too, looks really nasty and all. There was more drink portion left on the old cup. The barista asked me " do you want the left over?" I just said "yeah". I mean off course I want that, it's what I paid for!!! So he just out the extra on the other small cup. I was just feeling bad because they look so agitated to me too. I just let it go because I just want my drink. But I have a sloppy drink, it's not worth 6 bucks. It should be free tbh. read more

You can't go wrong with a Starbucks drink, so the quality of the product was excellent! The line is never long, but the seating areas are always full whenever I stop by midday. Customer service has never been exceptional there, which is why I gave four stars. The baristas were never rude, they just weren't the type who smile and asks you how your day is. read more

SB is another convenient study spot for me. The staff are friendly and helpful. I love their tea selection and their food is better than other coffee shops (oat cake, tomato and mozarella panini, spinach feta breakfast wrap, oh my!). The worker just informed me if I get my marshmallow dream bar (read oversized rice krispy treat) heated up, "it's heavenly". Agreed. It's like I just pulled it out of the oven. However, the parking is pretty gnarly (yes, I totally just used that word), the background music isn't conducive to studying, and the internet connection isn't so great. They also have a lot more of the smaller tables which I don't prefer and the place is overall hopping! The in and out traffic is pretty insane, which isn't helpful for someone like me who is easily distracted. Oh, and they close at 9:30, not 10pm. Don't hold your pee with their new coded lock: 02101. I asked the worker for the code and I was like, "SERIOUSLY? 5 numbers? I'm so going to forget it from the bar to the bathroom." sigh. I'll still stop by to get some work done now and again, and to admire the new renovations :) read more

When the Starbucks at the UH campus isn't open on the weekends, I'll drive over to this starbucks to get my caffeine fix. Pros: Friendly staff who make drinks super duper fast! (: Lots of seating for studying. Strong AC, great for hot sunny days. Cons: The parking in the back is super tight... easier to park across the street at Safeway and just walk over. The bathroom has been pretty gross the last couple of times I went in to use it. :/ read more

Yeah this place serves coffee and tea and crumpets and whatever other little snack foods just like every other Starbucks. What really impressed me was the customer service I received a couple weeks ago. I went to buy the gf a coffee and put in my order. Now I'm pretty notorious for screwing up coffee orders because I dont drink much of it myself and because of that the names are hard to remember. (I seriously couldn't tell you the difference between a Cappuccino, latte, or espresso) Anywho...long story short I screwed up the order and got a hot pumpkin something when it was supposed to be a cold pumpkin something. I let the girl know and she made me the correct one no questions asked at no charge. I was kinda dumbfounded at how cool she was and offered to pay but she scrammed me out of there. So in the end I got a free hot pumpkin drink for me (tasty!) and a paid cold pumpkin drink for the gf! That kind of customer service will definitely keep bringing me back! read more

Rating: 4/5 (There's always room for improvement...and parking is one of them) Date(s) visited: 11/16/2010, many times before this. Food & Drinks: 4/5 Service: 4/5 Atmosphere: 4/5 Price: 3/5 Parking: 2/5 I always look forward to having my favorite cup of "Joe" at any Starbucks. But this particular one, it's hard to find parking. It's kind of like a foot-traffic kinda place. If you find parking at this shop, you are lucky. If I didn't find one today, I would have probably -1 star just for that, but I did. Other Starbucks' I've reviewed: -off of Kalakaua & Kapahulu (Corner across from beach): 4/5 -off of Kamakee St. & Auahi St. (Ward Theater): 4/5 http://www.yelp.com/us...starbucks Food & Drinks: Good. Service: Friendly staff. Atmosphere: Typical Starbucks. Modern. It has recently been renovated, which makes it feel much larger. Price: Ok. Parking: This shop shares parking with other venders of the building. There is parking across the street in the Safeway Manoa Marketplace parking lot. read more