Can't remember the last time someone offered to out my matcha in a ceramic mug! The experience I had today, reminds me of a small local coffee shop...you know what Howard Schultz envisioned when they launched the first Starbucks location! Logan was awesome! He even brought drinks out to the patio while I enjoyed conversation with friends. Bottom line, hire more Logans! read more

Starbucks - Logan!!!! - Coffee & Tea Near Me - Costa Mesa, California

See all

I don't know why I came back to this location, the Baker one is 100x better. I ordered a strawberry açaí lemonade energy refresher LIGHT LEMONADE and they gave me one that is EXTRA lemonade. It would probably help you if your printer worked and didn't cut off the entire left side of the label. They gave me 2 of the same, and one of them was supposed to be mango. God, do the workers here even pay attention. read more

Starbucks - Strawberry Açaí Refresher with NO water, but probably has water in right drink. Note color differences and totally tasted watered down. - Coffee & Tea Near Me - Costa Mesa, California

Not only does Starbucks serve consistently good beverages, this particular location has a great staff with efficient serving.

The workers here have a really young vibe and the customer service sucks, they're nice sometimes and sometimes I have weird attitudes. Normally, I mobile order and walk in and out but Anytime I have to talk to them, seems like i'm seriously inconveniencing them and it's always a problem or an attitude read more

1. The drink tasted as delicious as the one made at other locations! Not too watery! 2. The spot has fun casual vibes as it was located in an outdoor shopping center! 3. The staff were quick with my mobile order as it took less than 5 mins! Note: There is only outdoor seatings and no drive-thru! read more

Starbucks - Green Tea Crme Frappuccino Blended Crme (TikTok: @justandyvu) - Coffee & Tea Near Me - Costa Mesa, California

The employees here are very kind and always do a great job. Even with how busy this store gets, they never mess up an order. Location is a bit small on the inside so the pick up counter can get a bit crowded, but they drinks come out fast. They do have a nice patio outside, which is great for people watching lol read more

Coffee outlets like this location aren't my favorite versions of the Starbucks brand because the "café " component non-existent here. They do have an outdoor area but I'm not even sure it's associated with Starbucks as the table umbrella's don't fly the Starbucks colors or logo. Also, don't have power outlets or any semblance of comfort particularly in the seating. If one were traveling on business, this isn't the location for a comfortable coffee break...restrooms? I don't think so? It's great for those wandering around this mall area who want a cup of coffee. A word to describe this location, unremarkable! read more

Just a tiny enc weencie bit of Carmel for a Carmel macchiato , sad face it's like black cold brew over ice not satisfying at all read more

Starbucks - Coffee & Tea Near Me - Costa Mesa, California

See all

Clean friendly service. No code number for using bathroom! That's huge! My cappuccino was hot.

At first, I thought they were closed. It was 5:59 pm and there were no customers inside. To my pleasant surprise, I opened the door to find that they were still open. I went to another location yesterday, and they were closed. It was early, too, so I assumed they were still running on holiday hours. I thought that might be the same case this evening, but it wasn't. They have new gift cards, which was also very unexpected. I have been going to Starbucks every day for the last couple of weeks to get a Grande Iced Decaf Americano with vanilla and half & half. I'm pregnant and like the taste of coffee without the caffeine. I'm also a collector of their gift cards. I had my eye on the 2021 gift card, but I haven't been able to find it. Every store I visited (in the past week) didn't have them in yet, which was disappointing. This location has new gift cards... no 2021 gift cards, but it was a bit odd to see that they carried the Valentine's Day one already. I purchased two, so I didn't have to hunt for them next month. read more

Starbucks - Outside - Coffee & Tea Near Me - Costa Mesa, California

See all

Starbucks and i went through a rocky patch with problems with both product quality control and customer service, but they have really resolved their issues. I'm so happy to be a regular customer again and I appreciate all the great people who work at this store. They all are really wonderful! read more

There's no such thing as the Starbucks Experience anymore. All the food cases empty and bathrooms closed AN HOUR before closing. Asked and was denied. No food ... no washing your hands. Get your drinks and get out. Pretty bad read more

This location serves watery drinks. Nitro cold brew tasted like water, vanilla and sugar mixed with no intention of serving coffee.

DO NOT GO TO THIS STORE! I ordered my drink thru the app and when I came to pick up my order, I did not see my drink. I asked the girl name Jessica, she looked at my order on my phone and told me they did not receive my order. I carefully showed the address of the store and let her check if I came to the right store. She looked and said it was not this store. She told me that that store is in the mall. I left and checked and drove around to look for the store. I called the store number the app and they confirm it was the right store that I came. I came back and the Manager Lindsay said I need to get in line to order again, WTH??? Also, no one said sorry or apologized for their mistake. The girls there acted very rude! Then she said no charge for my drink, but she did not refund back the one I paid on the app. So it's not free. read more

Service is horrible, it's so frustrating going into this location. Not what it used to be. Placed mobile order for tall pike coffee with nothing in it and more than 20 minutes later, am still waiting... btw no one else in the store as speak. Just staff talking and giggling ... read more

Starbucks - No customers - Coffee & Tea Near Me - Costa Mesa, California

Christian and his coworker (i didn't get her name unfortunately) were the best!!! super welcoming and friendly. christian was a little bit backed up with drinks and dealing with a hard customer since they only had a two part coverage and while each customer was waiting he told them how long it would be for their drink to finish and just ensuring everyone he was right on it. if he isn't a manager yet someone better promote him!!! and five star shot out to the girl busting down the long line. my fav Starbucks ever!!! read more

Bad service and argumentive employees. Ordered a coffee cake and had it warmed up. Opened the bag and it had NO topping. It was completely flat on both sides. No crumble. I took it back inside and said there's no topping and demanded a refund. The employee told me it's baked on. I said no. There's no topping. So he refunded me and I said you shouldn't try to pull a fast one on your customers. He insisted that he wasn't pulling a fast one and someone else in the back said it was baked on too. To my recollection no one apologized. I won't be returning to this location. read more

This location is always extremely slow. Not organized and flustered. I feel like they are always understaffed. If you have a few hours to wait and want to get your order wrong come here. read more

Staff is very friendly and efficient. Everyone is very Organized and the drinks are great! The smell of coffee when entering feels very cozy. I love Starbucks! read more

Came here because my partner had a craving of an Americano with a shot of espresso and once we walked past this Starbucks he was enchanted by the smell and we had to go in. It is definitely a spacious Starbucks with fast service and heavy traffic. We sat here for a few hours and never felt overwhelmed or crowded. Interestingly enough, my partner ordered a small cup but he got a larger size without having to pay more so that is always a nice bonus haha. Its a nice Starbucks to come into to study, good music, and nice staff. read more

Starbucks - Starbucks - South Coast - Coffee & Tea Near Me - Costa Mesa, California

Came in with a group of about 12 people for work around 2:30 in the afternoon not the busiest time of day and the workers acted like it was such an inconvenience for us to be there and that it was soo overwhelming for them to have a "rush" and when the barista put the wrong name on the cup and I asked if he meant the actual name he just said "yeah I guess maybe" with an attitude. Horrible customer service today. read more

This place is located in the Metro Pointe mall. It is on the side with the Marshalls. It was a little narrow and maskless customers stood around the pickup area waiting for their orders. I think greater than 50% of the customers went without face coverings. The drink I ordered tasted fine as far as I could tell. Kind of sweet though. The location is a PokéStop and is next to a Verizon Pokémon GO gym. read more

Delicious chocolate croissant, relaxing calm chamomile tea, and friendly baristas at this location with their amusing banter make this Starbucks a good location. Despite being small, this location still does a good business, and the bar stool seating by the window makes for excellent people watching as you stop to relax and enjoy a drink while running errands. There is also ample outdoor seating which is great considering the beautiful weather in Costa Mesa. read more

Starbucks - Found the elusive Decaf Via here this morning... huzzah!! - Coffee & Tea Near Me - Costa Mesa, California

Small but very efficient store for serving drinks in a shopping complex. People always thirsty when shopping, I see the store always get busy. Good thing is staffs making drinks pretty fast. Even the store is small, they have a colorful large painting inside to bright up the small area, plus they have outdoor seats as well for customer to hang around. 'Efficient' is the only word that can be used to describe this Starbucks location. read more

They are really making a strong effort to control how many people are in the store at one time. They monitor for masks and are strict yet friendly. As a nurse, I appreciate that they are doing their part to control crowds during the pandemic. The drink was not as tasty as I hoped, so that's why I'm only giving 4 stars. read more

Came in for a quick bite. Bought a feta wrap it is delicious . This Starbucks is five minutes from my home. They attended me in a timely manner. Staff were polite and friendly. It is nice to come to a place where there is positive energy to get the day started keep it up! read more

Starbucks - Starbucks at Metropointe - Coffee & Tea Near Me - Costa Mesa, California

The front cashier is a very angry or weird person. Said hello no response not even a smile at all. Said merry Christmas and his name he responded his name because I said incorrectly which I said omg I'm so sorry hope your having a happy holidays still no response or smile so freaking rude seemed annoyed to be there or to even have someone in front of him. Hell the guy making the drinks was nice smiled said hello he should be the cashier let the blonde highlighted dick be in back somewhere away from customers. No drink names were said at all luckily I noticed my drink with name on the side so it worked out. read more

Would love to give more stars, but can't. First approach, this place is gorgeous. A comfortable outdoor area where you can sit and relax and enjoy a beautiful day. Then you get closer. The chairs aren't comfortable, there is food and stains all over them and the tables. Would be easier to chill if sitting was as comfortable the spot. Then you head inside. It's no better. I don't care about the size. I go for atmosphere. And that entrance was short of GET OUT being screamed at me. It's 11am right now. I don't know who the people are that are working, but their tudes suck! My drink came as nonfat so it doesn't get filled to the top. It's typical and the customer can request full or keep it as is. I asked for mine to be full and I got a fuckin eye roll from the dude. The other employee came over, I said thank you and she blew me off. On top of that, the coffee doesn't even taste good. I don't even want to walk back in and ask for a redo because if they throw me shade one more time I'm going to flip my shit on them. You don't like your job, leave! Can't find a new one, tough shit! OH, I'm not close to done. As I'm in there, it isn't filthy but they definitely don't like to clean. And the bathroom was disgusting. Chipped paint, cracked walls, questionable stains, and the toilet seat had human matter all over it! If my bladder wasn't about to burst i would have pissed outside. This Starbucks is like its employees. Pretty on the outside, then you get closer and see the shit. Will not come back here. At least not during this time of day. read more

I came in with my cousin on the night of November 6th and received the worst customer service. Three associates were chit chatting with it seemed to be a friend. They made my order wrong even after confirming with the cashier. It's also very dirty. Do not recommend going here. read more

I've had better and worse experiences at Starbucks before. My order was very simple, tall (small) iced coffee, no ice, no room, black. So basically I want the coffee concentrate filled to the top of the glass. Pretty simple correct? eh... depends on who you ask. I also asked if they'd fill up my water bottle with water (a refillable stainless type). Ordering was no big deal, the employee was very nice but decided not to write any directions on the glass or print out the little sticker. He told someone to fill it up with no ice. The lady making the drink put ice in it (about 3/4th of it was ice) and my husband, very politely I might add, informed her he wanted it without ice.The lady gave him a dirty look (according to my husband), dumped the drink out and refilled it without the ice. Then she gave me hot water in my water bottle I assume out of spite. My husband drank his coffee and we got a refill ( gotta love free refills on your gold card) and again, he just mentions it to another guy. This guy takes a CRAZY long time to refill this drink, we had 5 people at least "skip" ahead of us. I'm patient and trying to be understanding. Then he hands it to me with ice and I told him it was supposed to be no ice. He said "this is what you ordered??" and gives me a look like I'm confused. The cashier corrects him and says no she wanted no ice and I told you that. The guys response (under his breath) was "you could write it down next time" LOL!! Yes I agree he should. I also wanted a large cup of ice in an attempt to drink my hot water. After waiting 4 minutes for this dude to add ice to a cup and hand it to me I discovered their water is so horrid I couldn't even drink it. (smelled like dead fish). The bathroom was also pretty gross however the store itself was clean (from what I could see). I probably won't be back. read more

Outlet strip is located right underneath the long bar table. Hard to notice since the color blends in with the table, but you'll see it eventually. read more

Customers aren't first at this location. Workers take their time stocking and doing other tasks while I see my cup sitting there untouched. Should have just made my drink at home instead of paying and waiting for them to take their time to make it... read more

I love visiting this Starbucks every time I am in the area. The customer service is always great; the staff is always smiling. The employees listen to customers, and even if they get an order wrong, they admit it and remake the order for you, which I always appreciate. They give this place a humble and positive ambiance that make customers love this location. Aside from the small space and how crowded it can get, this is one of my favorite Starbucks locations. read more

See all

This Starbucks is small and when it gets packed like it was when I was there, there is hardly any space to stand just to get your drink to go. Oh and good luck finding parking on the weekend, it is in a big shopping center. The reason I am giving them 3 stars is because the baristas are extremely friendly and have great customer service even when they are busy! :) read more

When it comes to Starbucks, my requirements are simple because I don't expect much to begin with so I really shouldn't be too surprised that they screwed that up but alas, I am..just a little mainly because of the experience. I walked in and was impressed with cleanliness and friendly customer service but that's about it. It's September and that's the start of my favorite time at Starbucks. It's the start of their holiday drinks and at this time, they're only serving up the pumpkin spice latte and that's also ok because it's what I want. I asked my barista if they had red cups. All Fall drinks come in red cups. It's just how it's done. Imagine my surprise when he said he didn't know what red cups were, didn't like the coffee, and was only working there until school started. As your customer, I don't need to know all that. I just want my question answered. Are there red cups? Yes or no. Obviously no. Why not? A pumpkin spice latte in a white cup just doesn't make sense. It doesn't feel like a holiday drink to me. And then he made my drink wrong. It was just way too overwhelming. Like he didn't care at all. Just shrugged, called my name, and that was all. I still like the holiday drinks but first I'll have to ask how much experience they have before I order because I don't want another ruined moment. read more

Dude! You have enough caffeine in here to be wired for the rest of your life and you greet me with a yawn? Whatever! There are only a few things that a cashier or barrista at a Starbuck's has to do get the 2 thumbs up: pleasant greeting, get my name, then crank out the joe. The product does the rest. Failure on 2 counts not to mention that the parking at this location would be best found with an Abrams tank. Thank goodness I got my mocha pretty fast. The vibe in this place was ready to suck the life out of me. Then there was caffeine...ahhh.... read more

This has to be the best Starbucks by far. Not only is everyone kind and welcoming but they give the best advice to make a drink better than expected if you get tired of the basics. There's always another Starbucks but this one has made it into my routine of going to work. read more

Clearly I said trenta but the cashier almost started to write it on a venti cup, but I repeated myself again before the cashier started to write my drink on the cup. Tis the season for a mango black tea lemonade. Always so refreshing and great in large quantities like a trenta cup! Service was fast and I sipped up this fine beverage to the very last drop! read more

barista saraí and her team were very nice and welcoming 6/22/23 around 830 in the evening. drinks were great and speed was quick thank you read more

Starbucks - Vanilla Bean Crme Frappuccino Blended Crme - Coffee & Tea Near Me - Costa Mesa, California

I chose to get my drink on at Metro Point's Starbucks because of Rosio & Jay. Both are quick, accurate, welcoming. They do what most baristas are infamous for NOT DOING- making your as per instructed. It's not difficult, the instructions are written on the friggin cup- but not Rosio or Jay- these chicks nailed it! More people like them should be working everywhere busy! Thanks guys 5's & 5 's read more