I'm a regular at this location because it's close to the freeway I take to work. The service here is good. This location gets very busy in the mornings between 6:45 and 7:10. My new favorite thing on the menu is the veggie artisan breakfast sandwich. read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

If I could leave a -0 I would. I did a mobile order on April 17 that morning everything seemed fine until i'm sipping my drink and a CONTACT LENSE goes through my straw into my mouth... ABSOLUTELY DISGUSTING!!! Called Starbucks Corp to see what they can do but they did absolutely nothing. Starbucks do better. never again read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

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Can't complain, this location was quick. I was heading out of town and decided to hit the drive through. With 2 cars ahead of me and my order being a frap and an iced coffee I was out in no more than 10 minutes. read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

Come on.. lets do better.... I paid +13.00 for a Venti Mancha and a grilled cheese.... the mancha is only filled 3/4 and the sandwich is not even cut in half.... Lets please do better!!! read more

Starbucks - Let do better... especially when its so expensive!!! - Coffee & Tea Near Me - Bakersfield, California

The staff here is incredibly friendly and respectful; they took my order with a smile. I went for the pinkly drink, and it was deliciously refreshing! The seating area is cozy, and they even have outdoor seating, making it a great spot to relax. read more

My family and I have been going to this location since I was 12 years old (I'm now 29) and I think it says something that all of family stopped going to this location and actually drove further away so they don't have to deal with them anymore. I was the last one (out of 8 kids) who would still go here and stick up for this location. I have experienced so much terrible customer service, but because only a handful of employees are a problem I would still go there. Well now I'm done supporting this store. There is a specific shift lead that has a weird problem with me it started out because I asked them to remake my drink because it wasn't made right (I drink this drink everyday sometimes 2 or 3 times a day). He had an attitude defending how they made it that they made it right so I had to argue with him about it. Finally I left to a different store to get it remade. Another time I got chocolate covered almonds for my mom then ran errands when I came home she said they gave her raisins. So I drove back. This same employee had an issue exchanging them out because it had been over an hour. I explained I dropped them off to my mom went and ran errands and she called me and told me they were wrong and I told her I would take them back. He then told me that he will do it this time but next time I better bring them back faster or he won't do it. There has been even more issues with him. He has even done things to my sister before she stopped going there and I'm finally sick of it. Today they made my drink it had a splash of 2% and it gets more than that. I went back through the drive thru and asked if they could give me some 2% on the side to add the girl said yeah then he came on the speaker and said "ill just remake it" I said no I don't want you to remake it the sweetener and everything is fine the problem is it just needs some more milk so I will just add some. He then said "you can give me your drink back and I'll add it or I'm remaking it I'm not giving you a side of milk" I said I don't want a side just enough to top of my drink like it should have been from the beginning. He then said "no so do you want it remade with light ice" and finally I just said sure because I was exhausted and I already knew who was arguing with me. Not to mention they never clean the inside of the cafe. He is the shift lead that worked at 5 on January 16 he is bald wears a beanie. So anyways I'm not coming back here and just I alone spent $7,000 at Starbucks last year so at least I'll save some money. Most of the employees here are great especially Alicia and honestly I feel bad that they get a bad name because of their coworker. read more

A big thank you to the young man who helped me today. My family and I are traveling back to San Diego from Oregon. We stopped here to get a drink. He could tell I was a bit overwhelmed because there was a large mobile order in front of me that took me by surprise. He made sure I was waiting long. Thank you so much kind sir! read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Bakersfield, California

I went inside today and there was a 30 min wait on drinks. They didn't bother to say anything when I ordered and paid, only when I asked after already waiting 15 mins. There was literally 1 person making drinks. Uber Eats delivery drivers were waiting the same amount of time for their orders. Everyone was very frustrated. The drive thru was 15 cars deep when I left. Awful service. Floor was filthy. Will not be back to the White Ln store. read more

I visit this location at least twice a week. In some occasions it's 4:45am and they would serve me my morning fix. Lately in the 3 occasions that I've stopped by this is what I get in return. #1 At 5:24am the expresso machine is down this was two weeks ago. #2 at 5:07am the system is just waking up and I can't ring up anything. This was the beginning of this week. #3 at 5:17 am no answer in the drive-tru and as I pulled up to the window I see two employees. As I take off one waved at me. This was on Sunday morning. Not sure if the hours of operation have changed, but most definitely the sense of urgency has. This was the only Starbucks I would visit since it's conveniently 2 minute away from home. No I don't want free drinks or merchandise! read more

Excellent service, I didn't get her name but when I ordered a Bacon Cheddar sandwich there was none but they popped two ham bacon and cheddar croissants in the oven and apologized for the inconvenience. I always love coming to this location. read more

Starbucks - Ham Bacon and Cheese Croissants, and a Peppermint Mocha Frap - Coffee & Tea Near Me - Bakersfield, California

Went through drive through, it was quick and efficient. We ordered the matcha frap and pumpkin spice latte. It was both delicious, no complaints! read more

Starbucks - Pumpkin spice latte - Coffee & Tea Near Me - Bakersfield, California

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Average Starbucks experience. They get the job done. The fella at the windows at least smiled this evening.

This Starbucks is pretty solid. The Drive thru is pretty quick, and the staff has done most of my orders correctly. I ordered a cookie dough cake pop during a drive thru order; however, they didn't tell me that they ran out. Instead, they decided to replace it with a chocolate one without my knowledge. It's just a cake pop though, so it wasn't that big of a deal. I just wish I was made aware of the change. The staff has always been really kind, and they usually smile and are enthusiastic. It feels genuine. read more

Starbucks - Lightning speed service! - Coffee & Tea Near Me - Bakersfield, California

Everyone knows that I love my coffee! I like Starbucks, but their service at times leaves plenty of room for improvement. Not this one at 6:30 in the morning!!! I usually order when I get out of the gym that's in the same shopping plaza and they have my order ready almost every time! I'm in and out in no time. They're always friendly too. I certainly appreciate their service at this location. read more

Starbucks - Front of the store - Coffee & Tea Near Me - Bakersfield, California

So let's start this off with me being blonde and I found very long dark hairs in the bottom of my drink idk how these went unnoticed but I'm so grossed out and disgusted idk how many blended hair I ingested . The more it melted the more I found read more

Starbucks - a green pipe sticking out of a dirty cup - Coffee & Tea Near Me - Bakersfield, California

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I am so addicted to the cloud macchiatos so it disappoints me that the location on White Ln and Stine does not look like those at other locations. The morning barista seems to mix it together so there is no definition between the coffee and the cloud and there is no 'pop' with the first sip read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

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A couple of weeks ago, we visited this Starbucks location and never came back. Why? Because they got our order wrong twice, once through the drive thru and when we went into the store to correct the order, they still gave us something different. I'm not sure if we were not clear or if the mango dragonfruit drink isn't available, or if everything is just not making sense that day, but, I know that with so many starbucks chains around, I wont have to trouble myself over spilt handcrafted beverage anymore. read more

I was charged twice for the wrong order in drive thru. Young girl in drive thru lied about refunding charges!!

Just a regular Starbucks place, I ordered through the drive thru. The line was moving fast. I got the mozzarella panini and a drink. Both were good, except they put too much ice in the drinks. read more

I normally don't have any issues at this location and I will normally stop by this location On my way to work. I preface with that to say that what happened today normally does not happen. Today I placed my mobile order as I normally do but instead of getting out with my husband, I just sent him in to go pick up the order. The order was ready will be before we got there, that is not an issue here. The issue is that my husband walked in to retrieve the order and was not even read, or acknowledged in the slightest. Well, I do understand that my husband has a certain "look "to him, I've never had staff at a Starbucks, especially one that I frequent on a normal basis, ignore him.. He is very patient. Kind of just did say anything in hopes that someone would acknowledge him. He doesn't like to feel like he is a burden to people especially when they're working but when both employees finished the tax they were doing and looked at him as they walked by and still didn't say anything to him, I think that is a little ridiculous. He sat there waiting for acknowledgment for a while before politely, having to get the attention of somebody to let them know that he was there to pick up an order. They never asked him if he was there to pick up an order they never asked him if they could help him with anything if he needed to order anything they just looked at him and Ignored him. read more

I spent 15 minutes in the drive thru this morning for 2 pumpkin muffins and 2 drinks there was only 1 car in front of me after I for to the window I waited an additional 10 minutes the staff was OK read more

So this is...used to be...my favorite location but honestly, overpriced and just not good anymore, I'm becoming an anti-Starbucks drinker from this point on. Today was the last straw. I walked in and was greeted right away. Then it went downhill. "Hi, I'd like a tall iced coffee but in a grande cup, just with extra water an.." OH WE DONT MAKE IT WITH WATER! "Um yes, I know. Add extra water. To fill cup." Oh ok. "And light on ice please! Got it. I got a cup of ice and about two swigs worth of coffee. No extra water and it wasn't even filled all the way. (Probably because the lid was producing with over flowing ice.) See picture. For this price I can read more

Starbucks - This is after one sip. SIP, not gulp. And so, as you can see, my iced coffee light on ice was more like a two swig ripoff. - Coffee & Tea Near Me - Bakersfield, California

Terrible customer service! Came through the drive thru around 830pm. I ordered my drink w no foam was brought to me full of foam which I asked without in the first place. Well he took it back w attitude. Went to where couldn't be seen w my drink and came back laughing saying here that better! ... So safe to say I threw that drink away for the fact he made me feel so uncomfortable about my beverage and his behavior.. Drive thru Thursday night January 31 around 830 read more

Every time I come to this location the drinks are perfect! Sitting area is larger than most. First time trying their sausage egg sandwich, not bad at all. read more

Starbucks - Yum! - Coffee & Tea Near Me - Bakersfield, California

My absolute favorite Starbucks!! The best customer service! My drinks are always made correctly! Alicia and her team are always on point!!

one of the best starbucks i've been to! the people were so happy and upbeat and it felt like a happy place. also my drinks got out to me super quick even tho there were a few people ahead of me read more

This is my go to Starbucks for studying when I need a quiet place. They seem to be very busy in the drive-through but this is a Starbucks that is kind of quiet on the inside usually during the week. That's most likely because it's not too close to the college but is easier for people that are on the go. Probably going to work in the morning. I also like the layout of the inside of the Starbucks. The long table is by the window so it helps me with my creativity and looking out the window when I have a brain freeze in my writing on my schoolwork. The people that work here are very friendly but they are pushy and invasive. I get A variety of different drinks from here and I have always been happy with the way they have made them. I also usually get a bagel or a croissant from here and they're always warm and make me happy. read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

The team member that took our order through the drive thru was quick and friendly with great customer service. She offered us a free drink they had made on accident! Super sweet lady would recommend 5/5 stars read more

This Starbucks is located a block from my job. And I will never go to it again. They constantly run out or don't have simple coffee supplies. And after a while, they gave me the wrong order assuming I couldn't tell the difference like I'm some uninformed consumer. I complained to corporate, they said they notified management, and guess what? They did it again today! Save yourself the disappointment, go down the street to the location on White Ln and Hughes, a little busier, but they at least get your order right and don't try to pull one over on you. read more

Closest one to me but I'll go out of my way to go anywhere else now. Every time I go in if they get the order correct, they take forever. Don't use mobile order either. No point. They won't start until you walk in. One time fine. Every time, the last 3... I'm done. Buy a venti and get it 3/4 full. My even out whipped cream? Its gone in 2 minutes. And when you tell them no whipped cream they out it anyways. Is it because it's a mobile order and I have places to be? I can't stay and double check you did your job? read more

Starbucks - Didn't even take a sip - Coffee & Tea Near Me - Bakersfield, California

My drink was fine, a Very Berry Hibiscus, but my husband tried the Lime refresher, and it was disgusting. Overwhelming taste of artificial sweetner and mint, no lime flavor. I don't even know what's going on with their lime slices. read more

Starbucks - Can't figure out what's going on with the nasty lime slices. - Coffee & Tea Near Me - Bakersfield, California

I grab a Starbucks everyday and this is one of my favs! Thanks guys! You guys rock! S/o to Erica she's always super friendly

This is the nearest Starbucks to my house and I don't even bother going here. Each time I attempt to order what I want they don't have it. This has happened on more than one occasion and I end up stuck in the drive thru. Starbucks is a joke and they lost my business for several years because of poor customer service and lack of tact. In the last year I've been starting to come back but I am rethinking that decision based on the simplest task of their inability to order proper inventory. read more

Knowing starbucks gives money to blm....i will never go to a starbucks again, and the quality of starbucks drinks have gone downhill in the few years read more

I thought I would stop by and get my Starbucks fix before a full day of cleaning and chores. I have never been to this one before so I had no expectations. Went through the drive thru which wasn't too bad. The baristas were friendly and I got my coffee, so not an overall bad experience. I deducted 2 stars because when I finally came to the window, the barista handed me the wrong order and charged me for a completely different order. I ordered a grande no whip mocha frap, but I got some kind of tall hot drink and I was charged for a venti black iced tea and another venti drink. When I asked the barista, they refunded my card and gave me a venti mocha frap... with whip cream. I didn't want the whip but, at this point, I felt bad for the people behind me and I couldn't really complain since the drink was free. read more

This is the worst Starbucks I've ever been to. Some reason I keep trying it cause there's 2 occasions I'm going to tell you about. 1. When my friend and I were going out of town, we needed some drinks. This was near the time when they had Pumpkin Spiced Lattes. I had tried one at another location for the first time and it was delicious. So I decided to get that and an Iced Tea with sweet n low. My friend also ordered a Tea. We went through the drive thru and we were the only car. Took five minutes to order at the intercom and 15 more once we got to the window. First of all that is way too long to get drinks and second, the pumpkin SL tasted like crap. It almost ruined them for me. Then the iced tea was made with Splenda and I hate it with a passion. 2. My friend went to get us coffee one day and I warned him not to go through the drive through. He went inside to get the drinks. Still, without being busy, it took 25 minutes. The drinks were not made correctly. This was the last time we went for drinks there and will not ever return. read more

I've gone to plenty of Starbucks and never have They added water to my drink.. When I saw that my venti drink was mostly ice I asked if they could make it light ice- I'm paying 4.25 for a drink not for ice-- I get my drink back with a nasty attitude from the barista at the window to later see that they took the ice out and just added water, thanks Starbucks read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

Went here this morning around 9:30am on my way to work. Drive thru was three cars deep when I arrived and it took me 5 minutes just to get up to the order prompt. I ordered a venti iced americano and a turkey panini. When I finally got to the window after another long wait, my panini was ready, but my iced drink wasn't. The sandwich was toasted (which I had neither asked for nor wanted) and I could see them making my drink inside. The barista had put too much water in and not enough ice so instead of remaking it, he simply POURED OUT some of the drink and added more ice. It was the most watery, sorry excuse for an americano that I've ever had. It tasted like it had been sitting in the sun, melting into something unrecognizable. I'm only giving two stars (instead of the 1 this trip deserved) because of my visit the previous weekend, which had been average starbucks quality. read more

I mostly like this Starbucks because the night time baristas are super friendly and speedy. read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

This is probably the most irritating Starbucks to try to order from. The staff is ridiculous and I had to repeat myself 4 times just to order. I'm held hostage now in the drive thru where I now am repeating myself and hoping the order is right. And I'm paying how much for this??? read more