My boyfriend and I ordered on a random night. We've never had Dutch Bros before and we're taking a break from Starbucks so we just wanted to try it. I got a Banana Pie Chai and he got hot chocolate. We ordered it for drive thru and man was it pretty busy. We told the lady we were here for an order and she said they'll bring it out shortly. We were confused , then we saw another worker come out and gave us our drinks in the middle of the line! Oh that's so convenient. We took a turn and left immediately. Great to know now. The banana chai was decent , I'd love to try other flavors. And they were all nice and friendly. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bakersfield, California

No matter how early I put in an order for walk up it is never ready. The drive thru line in the morning is very long and takes forever. What is the point of putting an order in on the app if every time I show up the answer is now that you're here "we'll get that started for you" read more

Dutch Bros Coffee - Ninja frost - Juice Bars & Smoothies Near Me - Bakersfield, California

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Ordered a Medium Sugar Free Salted Caramel Iced Latte. When I say Medium I mean they give me a BIG Medium one would say it's a Large!! I haven't even seen what a large looks like. This is my second visit and have not been let down! This drinks deliver in flavor, portion and most importantly OPTIONS!! I haven't seen another coffee place that has as many sugar free options as Dutch Bros read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bakersfield, California

Stopped by dutch bros after lunch at in n out. We originally wanted starbucks accross the street but the u-turn was far and we saw dutch bros on the turn. So we decided to come here instead! Waited in line for maybe 20 minutes, less. We put in the order to the ladies walking by the drive through lane and paid up front. I ordered iced but received hot. It was wrong but coffee was still good (I wasn't feeling picky about temperature). read more

We don't live in the county, but we decided to stop by while we were in the area since it had been a couple of years since our last visit--and we're so glad we did! I ordered the cake shake, and my husband went with a lemonade. Both drinks were genuinely impressive. The cake shake was rich and flavorful without being overwhelmingly sweet, and the lemonade was refreshing and perfectly balanced. You can really taste the quality of the ingredients, which makes a big difference. We also appreciated the pricing--it felt very reasonable, especially compared to places like Starbucks, and the quality easily stands up (if not exceeds) what you'd get there. Nothing tasted artificial or overly sugary, which is something we both look for. Overall, it was a great experience, and it reminded us why we enjoyed it the first time. They have such a wide variety of options that we're already looking forward to trying more next time we're back in the area. Definitely worth a stop! read more

Brianna in the Dutch Lane is ah-ma-zing!!!! It might be hot as Hades in Bakersfield, but she was cool and collected. She was great!! Made my day. GIVE HER A RAISE!! read more

The worst one to go to. They have terrible line control. Our car got skipped and they were taking other cars behind us orders. We ended up getting to the window without our order even getting taken. It was very frustrating. Whole visit took us 30 mins. read more

I normally have really positive experiences at Dutch Bros, which is why this interaction was disappointing. My friend and I had placed pickup orders ahead of time for the Panama location. When my friend got to the window, she let the employee know it was a pickup order and he asked to see her screen. We've never had to show our screens before, but she showed it anyway. She then realized out loud that she had accidentally placed her order at the wrong location. The employee, Cole, completely ignored her instead of offering help or explaining that the drinks could possibly be remade at that location. When it was my turn, Cole also asked to see my screen before handing me my drink. After that, I politely asked if I could also buy a gift card because I had forgotten to buy it on the app. He responded with a very rude and dismissive attitude, saying, "you're gonna have to give me a sec," before walking away and leaving another employee to help me. I understand that working customer service can be stressful, but the stand-offish attitude felt unnecessary, especially since the location was not overly busy at the time. If he would've explained in a nicer tone that he was currently busy with something but that he would get back to me, I would've been understanding. I do want to mention that the other employee who helped me afterward was extremely kind and welcoming. He spoke very politely and even asked, "how much do you want to put on the card, my love," which completely changed the interaction for the better. I really appreciated his kindness. My issue is specifically with the way Cole handled the situation and spoke to us. read more

Always a must when we're visiting from LA. Unlucky us we don't have a Dutch bros. So when we come visit family we always make a pit stop. Staff has always been friendly and doing their best to pump out the drinks. Lines and wait can be a little long but really that's nothing out of the ordinary. I've been to Dutch bros in Oceanside as well as Las Vegas and they all have long wait times drive thru and walk up. I really don't mind waiting for my drinks because they are worth it. Thank you Dutch! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bakersfield, California

This location is a drive through / window order only. No seating inside. It is made for a quick experience. They have workers outside standing by the drive thru line to take orders ahead of the menu screens. Like how in & out does when the lines are too long. This helps speedy up the orders so you aren't waiting forever. The walk up window didn't have a line at all so we decided to order there. Since it's winter time it is colder waiting outside for your drinks. And there is only 1 window to order and pickup your drinks. Since someone was ordering when our drinks were ready the young lady brought them out to us. That was so nice of her!!! I ordered the hazelnut truffle mocha, it was sooooo good! It wasn't super nutty since the truffle flavors are strong but everything blended nicely. I'm not a huge hazelnut drinker but I ordered that flavor from here twice already and had no disappointments! read more

Dutch Bros Coffee - Location is drive up or window ordering only. - Juice Bars & Smoothies Near Me - Bakersfield, California

Have been going to this Dutch Bros for a while, and have loved my experience with them. Every time I go the music is always up and everyone is super friendly. Sometimes my drinks might take a little longer because of how busy this location is, but the quality never disappoints! read more

Mangonada is back and am loving it! Line was shorter today and moved pretty quick. Loved the conversations with the staff and was so happy to get my drinks! read more

The service here is the worst! Long wait times even if you order ahead be prepared to wait while all the cars in that line move faster than all the workers in the place together! Sitting around chit chatting , my order was for a medium protein latte and I waited over 20 minutes when the order stated it was ready on my screen. Multiple people were there before me waiting for their orders, all while the line of cars moved. If this is the case update my app , don't tell me it's ready when it's not and make me wait over 20 minutes just to say we are too busy! I understand it's difficult to move order but the communication is horrible! Best part they won't cancel the order! They tell u to call customer care to get help, I won't be back to this location, the wait and customer service is a 0, not only that be prepared to wait in line for over 40 minutes for 1 drink! read more

This is my go-to Dutch Bros, and every visit comes with top-tier customer service. But two days ago, my friend and I had an especially amazing experience thanks to Kaylee. She was incredibly sweet, engaging, and made our visit even more enjoyable with a great conversation. She genuinely connects with people, and it was so nice to chat with her about all the different drink options. Not only did she handle our complicated order effortlessly, making sure everything was exactly how we wanted it, but she was also outside in the freezing, windy cold the entire time. I know it's not easy working in those conditions, and I truly appreciate her for that. That goes for the rest of the employees as well--they always do an amazing job no matter the weather. The drive-thru is always clean and well-maintained, but depending on the time and day, they can get very busy, leading to long wait times. It's definitely something to be mindful of, depending on your schedule. Also, my personal favorite--the Hazelnut Truffle Mocha. Even though it's seasonal, they still make it year-round, which is a huge plus. This Dutch Bros is always my favorite, and experiences like this are exactly why I keep coming back :) read more

Makayla helped me with my order today. She was so nice and helpful. I tried the golden eagle and it was delicious. When I got to the window Nate greeted me and also had great positive energy. The entire vibe of this location, from the staff, music, food was awesome. I'll definitely be back! read more

Dutch Bros Coffee - Golden Eagle - Juice Bars & Smoothies Near Me - Bakersfield, California

Good coffee, long wait! On my way to Vegas, I stopped at this location of Dutch Bros Coffee to get a cup of coffee. I assumed that it would be a quick stop. Unfortunately, it was not! I had to wait about 5-10 minutes for a cup of latte, and there was not even a long line! The coffee, however, was pretty good. I like my latte hot and without much foam, like a Spanish Cafe con Leche. They made it exactly how I wanted it, and the coffee was tasty. The young people who worked there were all smiling and very welcoming. I wish they moved the line faster. read more

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Outside male ordertaker was terrible!!! Informed him we haven't been here in years and ask him what kind of drinks they had and he simply said "yes" while looking at us with a blank stare. We asked what kind of drinks they had as we had not pulled up to the menu and he dryly and with attitude said "you can check on your phone" proceeded to walk away without saying anything to take another customers order. Came back and didn't say a word except our total and that were be paying at the window. 0/10 read more

We converted from other big name coffee shops to Dutch Brothers a long time ago and this is our favorite location. The baristas and workers are always friendly and helpful, giving tips and recommendations regularly. The place is cute though there isn't any inside sitting except one location in town but that's okay because the coffee makes up for it. I personally get the Golden Eagle Freeze with soft top or the German Chocolate Freeze with soft top and my husband often gets the cold brew, season drinks or the energy drinks with different flavors. There's also great non-caffeinated options for kids which are called Frosts. We also enjoy the lemon poppyseed muffin top. read more

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I have been wanting to try Dutch Bros for al lost a year, when I heard of it on the radio. A DJ said a listener from San Diego would drive far to drink this. After seeing the menu online, I knew this was my type of spot. I actually may have tried this in Oregon, in 2019, but I don't remember for sure. Anyway, the staff is very friendly, almost like Chick-Fil-A or In-N-Out. I should've asked for extra coconut syrup, but I still liked the texture and overall flavor. read more

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The Palm Beach Rebel is delicious. They service is always great. I used order ahead on the app and it was ready quick. read more

Dutch Bros Coffee - Palm Beach Rebel - Juice Bars & Smoothies Near Me - Bakersfield, California

Great, friendly service. Pumpkin cinnamon freeze was a delicious surprise. It was a suggestion and did not disappoint.

Had an amazing coffee after a long time . My iced coffee was refreshing and had the right amount of sweetness. They just need to get the order quickly. read more

Drinks were great as always, but I wanted to leave this review because Cole gave me incredible service! Dutch Bros. is all about good vibes, & Cole exceeded the expectations. A++++ experience. read more

When I saw that Dutch Bros was empty I decided to take the opportunity to finally try it . I was greeted kindly and my order was taken quickly . I ordered a medium iced sugar-free campout. I waited a short time before my order was ready and I was in my way . I highly recommend trying the campout it's chocolatey and delicious. The price I paid was incredible considering for the same size and customization I would've paid more more any other place . I cannot wait to try more things on the menu . I also recommend getting the app because has great perks . read more

Dutch Bros Coffee - Camp out - Juice Bars & Smoothies Near Me - Bakersfield, California

Okay, so now I'm reading these reviews and see that we weren't the only ones that experienced the slowness of this location. We were on our way to a place in Bakersfield and decided stop by here first. Of course, the line was very long; seems like all Dutch Bros tend to be busy. We decided to park and order at the walk-up window; my cousin thought it might be a bit quicker than the drive-thru line. Well, she was sure wrong about that. We made note of the last car in the very long drive-thru line when we got there, and that car had made it up to the window before we even got our drinks. I've been to other locations when they were very busy, and they still moved at a good pace. But we waited almost 30 minutes for our drinks. I got the Stop Light Tea, which was decent, but not worth a long minute wait. None of us thought our drinks were worth a 30 minute wait. read more

Dutch Bros Coffee - Stop Light Tea (Pomegranate, Passionfruit, Kiwi) - Juice Bars & Smoothies Near Me - Bakersfield, California

One of the things I love about Dutch Bros compared to other coffee shops is the variety of sugar free options I can get! The staff at the Panama location is always a joy to see. They are kind, helpful and I leave with a smile on my face every time. This morning Elijah greeted me with such enthusiasm. I will for sure return just because of the way they treat their customers. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bakersfield, California

They have a pretty good menu. Definitely like coming here if Starbucks is too busy with long lines . The staff here is always so friendly and give great recommendations for drinks. My favorite drink to is the golden eagle . 10/10 won't disappoint read more

They forgot about me on the other line...3 cars have gotten their order ahead of my turn. Look at the Aquaberry on the photo; that's after 15 minutes I finished it. See how many ice cubes it contain? The lemonade itself is just 1/3 of the cup? I hope they do better in the coming days. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bakersfield, California

People are very nice! Just remember to order drinks with minimal ice and hope that the line goes in the right order...cause there will be a line. read more

I come here often and Reese is always so friendly!! The amazing service and drinks make this place a staple in my diet

Wait was way too long! I watched there undercover boss episode and was impressed how they ran the operation. I like the idea that they have runners bring out the drinks to people in line and will come and take your order. It seemed fast, but when I went to actually try it for the first time I was disappointed. I waited 44 minutes to get my drinks on a Tuesday morning around 9am. Both lines were incredibly slow with no movement. Once I finally made it to the window- they did not acknowledge the time, or at least explain why the wait was so long. I waited to review it , because that day I wanted to give them 1 star. I went back and the same problem happened. I was in line for a crazy amount of time. The store had been open for a little while, so it makes no sense how slow they are. Neither time did they apologize for the delay or were they friendly. They seemed miserable to be there. I understand we never know what can be going on in someone's life, so maybe it was just a fluke. The drinks were good. I had the Rebel which tastes a lot like Red Bull. I also had a winter or fall seasonal drink. That was pretty good. I had to wait so long, and the employees didn't try and connect. read more

Skyler is the best broista! She was very kind and personable. My friend and I ordered the Annihilator and Double Torture. Our drinks did not disappoint. We will be coming back to this location for her OUTSTANDING customer service. read more

I have been to 3 of the Dutch bro in town love all of them u wait awhile to get your coffee and all but... I like it better than Starbucks because u get more for your money larger size I could care less about breakfast sandwiches the customer service is always on point but... It probably all the caffeine they have during the day definitely will go back again and again read more

Dutch Bros. Usually has a good wait due to their popularity. Our wait time was not bad at all, excellent drinks and excellent customer service. Keep up the great work!! read more

First time at Dutch bros and I hated the long wait! 30 minutes for one coffee. Starbucks is way faster than that even with a long line. The coffee tastes good but wait time is way too long. I read other reviews after I was already in line and they're mostly all spot on. read more

Dutch Bros Coffee - Cookie Dough Freeze - Juice Bars & Smoothies Near Me - Bakersfield, California

Elijah was awesome great customer service wonderful personality best service I have ever had at this location. read more

Dutch Bros Coffee - Palm Beach green tea - Juice Bars & Smoothies Near Me - Bakersfield, California

This place gave me my order wrong twice I paid for a large and they gave me a medium. So sad. Long lines and rude.

One thing you can always expect is great customer service! Idk what management is doing so differently to get this kind of result, but it clearly starts with the hiring and having overall nice happy workers who don't mind working for their pay! Quality is always on spot too! Great job guys! read more

Avoid this location like the plague! I tend to give the benefit of the doubt at some places with low stars, but every bad review for this location is on point. First off, the workers here have 0 sense of urgency which is why the wait is so long. After waiting for about 20 minutes, we finally get up to the window. I look inside to see what the workers are doing, and everyone is just talking about their weekends & touching each other inappropriately & not making any drinks at all. Then, the girl at the window hand out tells us "THANK GOD you guys didn't come on sundays! It's always at least an hour on sundays." Like what? I've been to so many Dutch bros locations that receive much more volume than this one ever would, and the wait has never been an HOUR? So after waiting another 10 more minutes for our drink at the window, we finally get to leave and take a sip - and our drinks don't even taste how they regularly do. I guess this is the problem when you franchise, there's a lack of quality control. A message to the actual business owner: Your employees are tarnishing the Dutch Bro name. Imagine if someone out of town is trying Dutch Bros for the first time & this is the service/quality they receive? Their first impression of the brand you've been working hard to build is now ruined. Avoid, avoid, avoidddd!! read more

Dutch Bros Coffee - Jelly donut freeze that tastes like water 3 - Juice Bars & Smoothies Near Me - Bakersfield, California

I've been to many Dutch bros and am always greeted with their energetic greeting that for the most part all of them have, well in this case this location the person taking the order wasn't at all the least bit energetic...however this location redeemed themselves by RICKY, the person at the window! He was full of positive energy and had great customer service! The lady got our order wrong and Ricky was able to fix it with no extra charge or attitude. Ricky was super friendly and smooth and you can tell his coworkers inside enjoy his company! Thank you Ricky for your great customer service! Keep up the great work! -your friends with the large iced double tortures with whip and caramel drizzle! read more