I grew old and gray waiting for one drink. One. The service at this store is always a disgrace and will no longer be outweighed by its close proximity. Recent Visit: The 3 equally slow employees each had the same 'I have no will, no desire, and no motivation to do anything' demeanor. The young man making the drinks was apparently new and while I understand still getting in the grove - his large female co-worker made zero effort to help, guide, or support the fumbling trainee. She had her back turned to customers for the hour (13 minutes) I waited for my one drink - no regard for the one cashier handling the line of customers or her struggling co-worker. The cashier moved at a glacial pace. The time it took him to help the customer in front of me, I was sure he had to have ordered 200 drinks. Turns out - it was 3 drinks. It is clear this store is very poorly managed. The employees are miserable, unfriendly, and snarky. Although it is farther, next time I will drive the extra distance to the store on Anderson lane. There will literally be 8 cars in front of me in the drive-thru and they have me driving off with my drink AND oatmeal within 5 minutes. Although they have probably served 60 customers by the time I drive thru at 730am, I would think I was their first and only customer. They are friendly, pleasant, and efficient. Mueller should take lessons from Anderson Lane. read more

Great service. Drastically needs upgraded chairs and stools and a renovation to maximize space.

Try and avoid this location. The lady who took our order had zero personality. We then got back in line to buy a mug, and the guy with the shaved head and large beard walk up to the register, he acted put out to help. Took a long time to make 2 venti mochas. I get if it was busy, but it wasn't. The barista was too busy talking and laughing it up with her coworker to make coffee. Do yourself a favor and go down the street to a different location. read more

I love this Starbucks! Gilly, John (from KC), guy from Lawrence, KS, and a couple of others there are so nice!! One NOT NICE person (hope she is reading this), who is short, has a cropped short black hair cut, American, she's almost rude in taking your order. I still give this Starbucks 5 stars, even with her. They are fast, know their stuff, and it's a great location! read more

Worst Starbucks. The made me a javachip frappachino that tasted like it didn't have any coffee in it just a watered down milk shake. The Barista was nice enough to remake it with extra expresso but it still tasted the same. I left with a black coffee instead. Disappointed. read more

I always bypass my Buda location on my way to work, they are slow as molasses and this location is so on point! You should have the staff go whip that Buda location into shape! All of the staff is amazing! I did have one guy last week that tried to fix a mistake the lazy way (totally out of character for anyone at this location) he made my SF French Vanilla a SF Vanilla and tried to just add the hazelnut syrup which would've been way too sweet, I checked him and he started a new one. Thank you for being my favorite Starbucks! read more

Undoubtedly this Starbucks has lost its luster with the open of the new one down the street. Long waits, mediocre output. One barista had no idea what Ristretto espresso is and it's on their menu. Get it together Barbara Jordan Starbucks! read more

The usual fare. This spot is a little cramped, but I appreciate the vicinity in a pinch.

Bad service on two occasions and a small space with very limited seating make me not excited to return. Being across the breezeway from Chipotle is a draw, though, that may lead me back against my will! read more

Very cool locale. It was busy (typical Sbux) but it has pick of the week and tables and little booth-type seating, good for meeting up and studying or whatever. read more

Service is really bad. Waited 30 minutes for a drink and still had to get it remade. Just go to the one next door. Much more pleasant!

Been here several times at different times of day and they are always out of cold brew. Never fails. Why have it on the menu if you never have it??? read more

I will give 0 stars if I could. The service here is terrible. They took forever to and gave me wrong drink.

If I could give zero stars, I would. Everyone on staff at 10 am July 11, 2016, should be fired. The display was not set, they were all incredibly rude and terribly slow. There were flies everywhere. Instead of making our bagels, the manager chose to talk to a friend and then get on his cellphone to text. He then proceeded to touch the coffee beans after touching his cellphone, no hand washing in between. He had no control or care to control over his employees. They were rude, flippant, and lazy. Don't go here. Not even if you're in the same shopping center and dying of thirst. There's a Jamba Juice next door. read more

Nice coffee, very friendly staff. The indoor space is a little small comparing to other stores. It's my first time here and I love it.

There is nothing wrong with the coffee. I agree that they always seem understaffed and thus it is often slow. I feel very sorry for the people who work there because the place smells like body odor in a big way. I think it was the guy sleeping in the chair near me. I happened to be in that area the next day and stopped in. Same smell, don't know if it was the same guy. read more

I went in to this store, which I normally always go to a different everyone every morning. I went in and was trying to ask questions about their products and the young lady there was not helpful at all, as I was asking questions she would respond with a "I don't know" and walk away. I really don't think a lot of people now days have any type of customer service experience but are only there to get a pay check. I will not be going back to this store, hopefully the other stores will have people that actually care about the job! read more

This is the Starbucks that is just west of the Children's Hospital, not the one next to HEB. I don't like Starbucks in general, but I like this location because it is a coffee bar that is convenient for a quick stop. You won't find plush sofas with sleeping bloggers here. This is where doctors stop in for a quick espresso before returning back to work. The customers are always happy, and the baristas are friendly. Chris is the best and deserves a special shout out. read more

Rude and very slow. Worst Starbucks in town! The people here have the customer service skill of a state employee.

Do not order protein cold brew drinks they are bland flavorless garbage staff was great and cheerful

Barbara Jordan Starbucks you guys are the only ones who know how to make my drink in all Austin TX, and correct, extravagant job you are all doing. Shalom Fred! read more

Great staff and fun environment. They take the effort to remember their regulars names and orders, and frequently have my order ready before I even reach the register. Chris is amazing! Keep up the great work guys! read more

I have recently obtained a job at Pieology, and Starbucks is just a two minute walk away. When I get off the bus, I always go to this Starbucks. I always order a Venti Iced Green Tea Latte. Nothing crazy or fancy. I rarely order something different. When my drink is ready, it is never correct. Never. The barista, Cameron, always makes it wrong. You need to pay better attention to the drinks when they are needing to be made. On top of that, when I told him it was wrong, he had an attitude when he had to remake the drink. Well, maybe you should pay attention and make it correctly the first time. Maybe try that. read more

I came in around 4 o'clock waiting on Sprint to fix my phone. It was the perfect waiting area not to mention they new Caramell waffle cone Frapuccino that I enjoyed, it was so bomb. Definitely want to get it again before the promotion is over. There's also a Smore's one you can choose from but that's not really my taste. I also got hungry while I was waiting in line to order a drink and I chose the chorizo and egg breakfast sandwich that came with spinach leaves and Monterey Jack cheese. Not only was the food awesome, which it usually always is because it Starbucks but the customer service was unbelievable. They were extremely friendly and if I could give them six stars I would this location is awesome and more spacious than most, more seating. read more

I don't know what is happening with this Starbucks location, but this is the second time I've been here recently and have been really disappointed in the service. I cannot afford to stop at this one anymore because it takes too long. I was one of two customers this afternoon and it still took over 15 minutes to get a coffee. They appear to have several staff members working but only one for the register and drink making. It appears that they are so bored and totally uninterested in their customers. What's happening Starbucks??? read more

Let me start by saying I am a long time customer of starbucks. I order the exact same drink every single time. The location in Kyle and South Park meadows get it right 98% of the time. Then there is the buda location. I order a coffee with heavy cream and a lot of sweetner. At this location it comes out bitter and tastes watered down as if they reuse coffee grinds. I have been having this same problem with them for years but refrained from writing a review because I don't like blasting people online. However, after realizing how many coffees from this place have gone straight to the garbage AND getting another two today that went there I realized it is time. Based on the reviews here it seems I'm not the only one... and I don't see the business responding to anyone else either. Maybe they don't care? Either way save your money and go elsewhere. Summer moon is a bit more expensive but they will make it right every time. read more

Starbucks - This is supposed to be heavy cream.. NOT. Came out sooooo bitter This location is sooo inconsistent - Coffee & Tea Near Me - Austin, Texas

The baristas working were very nice and cordial. However, I ordered a trenta iced coffee, which I order regularly at other Starbucks locations. The barista very politely told me that his manager told him they were not allowed to serve iced coffees in the trenta size. So I had to order a venti, like some kind of animal. In reality, you can't order espresso based beverages in a trenta size, but iced coffee and tea is fine. Whoever the manager is, they need to review the company's policy and relay accurate information to baristas so they can fulfill customers orders. This is NOT the America Thomas Jefferson imagined. read more

Favorite store! Awesome employees! I have a good experience every time I come in. Thank you guys for being awesome! !

i wait 30min for my oder and nothing to ask for it and they said they were working on it , but it was left their sitting in the juicer and it was melted into water. read more

I rarely go to Starbucks, but had the time to stop in before work the other night. I was the only one at the register waiting to order and there was one person waitng for their drink. Three people came in behind me and ordered after I did. The barista finished with an order, announced it and no one moved forward to claim the drinks. He re-announced the drinks in a lound and rude manner. Still no one approached. (Who would? ) The patrons that ordered after me all received their drinks (they weren't all tea and coffees, some needed blending etc. ). I approached the counter and asked the girl from the register to check for my drink ( the cup she originally marked was on the back counter- how it got there, I'm not sure). She didn't then make it a priority for the order to be expedited or apologize. My only solution is to return to McDonald's for my frapuccino fix. They taste better and are cheaper. read more

This is one of the worst Starbucks I have ever been to. The customer service is awful, employees hardly smile and the mining barista always seems to be in a bad mood. The worst thing about this place is the amount of time it takes for them to make a drink. I have had to wait for over 10 minutes on multiple occasions when there may only be 5-6 customers in the store. read more

By far one of the slowest, least friendly Starbucks location I've visited. I've gone three days in a row and each time it's taken 20+ minutes to get my iced coffee...and the store is hardly filled with customers. The staff spend more time talking to each other than they do making drinks. Poor experience all around. read more

The staff is just rude! That's all I have to say. If you don't like the job just quit. They have this face like kill me already why am I here. read more

I like Starbucks in general. This location is a little small and has no drive through. I do like the staff. Always nice. More often than not though, it takes a long time to get my drink. read more

If I could give this Sbux 0 stars I would. Every time I've been here the service sucks. The cashiers are distracted, the barista spends so much time talking to his friend on the other side of the counter (every time I go in!) he can't pay attention to the drinks, and my order is usually filled after all the people behind me get their order. The barista doesn't call out names like at other Sbux so you have to be vigilant about finding your own drink. Once I ordered the kids hot chocolate (which all other Sbuxes know to make at a lower temperature) and my 5 year old daughter in a wheelchair burned her mouth on the first sip. Months later she's still traumatized and makes a huge deal about only having water. The only reason I come here is the proximity to the hospital we go to every other week. We drive an hour and a half to get here and I'm always so frustrated by the time we leave this place. If you have a choice do not go here!!! read more