I came through today during a downpour assuming I'd be placing my order at the window. These warriors did not flinch. Came outside wiping off their glasses and tablets whilst asking me how I'm doing and what they can get for me. Service so good I thought I was hallucinating a whole a** thunderstorm. This location has served me through bee swarms, monsoons and apocalyptic sized lines. They deserve much more than any measly tip I leave! read more

I've been to Dutch Bros & they've yet to disappoint. I wasn't sure what to order during my first visit, so I ordered the chocolate crunch cold brew. Since this first visit, I feel I'm an ordering pro! The staff is great, I went on sticker day so of course I said YES to stickers. I also asked about pup cups for my 2 dogs at home. Not only did they have them, but the amazing staff member at the window asked if I wanted a lid on them, since they weren't with me, AND when I removed the lid at home I saw they ALSO had a dog treat inside! read more

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I just want to add that the employees are SO refreshing...just like their drinks. I stopped by this morning (4/5/24) at 6:10am and the young lady in the drive thru was happy, positive, and seemed like she truly enjoys her job. This is so different from Summermoon where the employees are cold and seem miserable, yet still ask if you would like to tip. Starbucks employees are always hit or miss, but at least they don't ask for a tip. Thanks, Dutch Bros for starting our mornings off right! Oh, and I tried a protein latte today, yum!! read more

Dutch Bros Coffee - My free birthday treat! A pumpkin coffee - Juice Bars & Smoothies Near Me - Austin, Texas

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There isn't much to say, except the employees were so nice. That's all Dutch Bros has to do to get 5 stars. The drinks have all been pretty good, you just have to find your niche. It was hot out and the person they sent out to take my order was so kind and helpful. I had few questions and he patiently explained stuff, took my order and payment and let me on my way to the window. I got an iced coffee but with something called a soft top. It's bit of cold foam milk that floats on your drink. It was so refreshing and absolutely hit the caffeine points that I was originally missing out on that morning. I was in the area because of a work thing going on, so I'd go back for the next work thing, but I'm not driving out of my way to go to this location, you know? read more

Amazing coffee and prices for the size!! This is how coffee should be priced. Everyone there was so kind and seemed genuinely happy to be there. Can't wait to come back tomorrow read more

Amazing fun staff. Fun app. Cute stickers. HUGE menu of all types of drinks (coffee, chai, tea, energy drinks, smoothies, shakes, kid drinks, etc.) and tons of options (hot, cold, blended). I suggest going to their website first to check everything out and if you download their app - you will immediately get points on your first visit. They have two drive thru lanes that go super fast. There is also a window that you can walk up to. Now the drinks are sweet. Like really sweet. So if you don't like sweet - I would ask them for suggestions. My wife got an iced salted caramel chai that was topped with whip cream. It was good, but super sweet. Like a dessert. I got a hot golden eagle chai which is a vanilla caramel chai and asked for oat milk. They did ask if I wanted cinnamon and nut Meg - and I said yes. I liked my drink a lot and while it was sweet - it was freaken delicious! I then got a chocolate chip muffin top to eat. It was a premade packaged item that was cold. I'm guessing if it wasn't so busy (opening day) they probably would have warmed it up like Starbucks who also uses prepackaged items. I warmed it up for my son and he liked it. I totally recommend for sure! read more

Dutch Bros Coffee - Iced salted caramel chai and a hot golden eagle chai - Juice Bars & Smoothies Near Me - Austin, Texas

I love Dutch bros. Ever since I tried it in Washington State I had been waiting for them to open in Texas. When they opened this location right next to me I was so excited. I used to frequent this location but one day I had one of the broristas get mad at me when they messed up my order. I order a strawberry horchata chai (for my friend) and when I got it at the window it was just a regular chai so I told her that wasn't correct and it was supposed to be a strawberry horchata chai and the brorista reached for the drink and yanked it out my hand while saying "ugh people need to stop with these TikTok drinks" again, this drink wasn't for me but just that interaction was enough for me to never return. I was so embarrassed I almost wanted to just leave without the drink. I wish I could leave a better review but I genuinely can't get over that interaction. read more

Maritza is the best most knowledgeable staff member! We loved her energy! We went one morning and came back the next day for round two because of her great customer service. Somebody give this girl a raise! Sincerely, Malaina and Corrin read more

You might as well order from your car because ordering at the window takes just as long.

Every time I'm in the area I have to pop in to Dutch Bros! My go to is the Nutty Irishman Freeze with soft top! Everyone I've ever talked to here is super nice and sweet. I wanted to try something new but was afraid of change, they were sweet enough to change it out for me! read more

Dutch Bros Coffee - Dragon Slayer (Black Tea) and the Nutty Irishman with soft top - Juice Bars & Smoothies Near Me - Austin, Texas

My favorite DB location! Great staff. Very friendly. Never too long of a wait. Great drinks.

The drinks are very tasty and refreshing. The employees are very friendly, patient and helpful. The service is very fast as well. I have never had to wait for my drinks. read more

Don't bother. The drive-thru is completely mismanaged and they routinely let 4 cars behind you move ahead of you and order first, even if you've been there 10 min more than the 4 cars. I think it's against the law the way they've blocked the WhiteWater Car Wash driveway among others, it's only shocking no one is dead from a t-bone type traffic incident. Seems like a hazard the Austin Fire Department should get to work on. Routinely gets drinks incorrect. I wanted a Watermelon Fizz, without Redbull, not with Redbull. I was charged for the remake. Not the first time. Drinks can be in excess of 820 calories and are good, but not good enough to mitigate the disastrous drive-thru. read more

AMAZING customer service! Just opened today and they're extremely busy, but luckily they have an amazing crew that made the line move rapidly. You can drive thru or walk up to the window to order. Drive thru is honestly the way to go considering they have 3-4 people taking orders in 2 different lanes. Much faster than any Chick Fil A!! read more

Dutch Bros Coffee - Iced Dirty Chai - Juice Bars & Smoothies Near Me - Austin, Texas

The drink was amazing! Such a great seasonal drink. My first Dutch bros experience and I had a really great time! Really kind service. We did the drive through but the ambiance of the parking lot was A1. read more

Dutch Bros Coffee - Iced Peppermint Mocha - Juice Bars & Smoothies Near Me - Austin, Texas

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Whoever designed this drive thru should have to wait in it! Please prepare for long lines and a long wait .. so freakin slow. Being this is my first time here.. I will NOT be back and sit here is this chaotic mess. read more

The wait to get a coffee is absurd. It's always 30+ minutes if there's 6 cars ahead. There's 4 staff members outside chatting with each other.. they should be making coffee and drinks. Walking infront of cars and there was just an accident now.. Management needs to step in and fix this ASAP. read more

Please hire someone from Chick-fil-A to help you manage the drive through. It's always backed up beyond the building, and the wait is insane. I don't understand what takes so long. Stop offering mobile order if you can't get people through the line. read more

Good coffee. Employee taking orders in the line outside was rude when I asked about the menu because it was the first time I had been to a Dutch Bros. Definitely not a happy/smiley vibe like at other coffee shops, National or local. 3 stars for rude employee who was not happy to explain the menu questions I had before ordering. read more

wait time is absolutely excessive. ordered ahead at 3:28 pm for a pick up time of 3:38 pm. we arrive at 3:40 pm due to traffic, it's now 4:13 pm and my order was JUST taken. in the long line of cars, 2 cars that arrived after me were able to place their orders and leave the line before my order was even taken. the person running the drive thru (larger lady) skipped cars in line. wait time for coffee was only 5 minutes so that was fine, i'm just mad the drive thru lady took the 2 cars orders that arrived after i did drinks are good like normal. the ambiance is whatever idk i'm in my car at the drive thru so ? read more

Had the double torture and was amazing a little price tho !!! There's still others i would love to try so I'll be back thanks read more

Dutch Bros Coffee - DBC - Juice Bars & Smoothies Near Me - Austin, Texas

Make this business go Walk-thru. Long drive-thru harms environment. Air-polluted. Park n walk. read more

Dutch Bros Coffee - Long air-polluted drive-thru. It needs stop. - Juice Bars & Smoothies Near Me - Austin, Texas

Good coffee but service is hit or miss. I get cold when I order hot, regular when I ask for sugar free. They're nice enough to make it right, if you have time. read more

Omggggg 1000/100 recommend. I am here like literally every other day. Best drinks ever honestly Starbucks can't compete. I love the golden Eagles chai!!!! read more

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Every time I come here, everyone is sooo nice! The broistas are always smiling and it's infectious. If you don't really know what to order you can ask one of them and they helped me build my dream drink read more

The people where nice but the drinks where very poorly made it did not match the order we made, and the drinks did not taste as good as we normally get them had to throw the drinks away after the first sip read more

Drinks are never the same. Any complaints are met with terrible service. Sorry I really used to love them.

Your coffees got me through my bachelors in design at Arizona state. Your product and business mode is awesome. That said, y'all picked a terrible location and have destroyed the flow of traffic for this entire lot read more

Honestly I almost didn't try this place because of the mid ratings but I'm glad I did :) Delicious recommendation by the barista and speedy service! Remember people are most likely to review when they're upset. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Austin, Texas

Thanks to Dutch Bros I appreciate y'all for the birthday wishes great service as always!! #Broristas read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Austin, Texas

I ordered two drinks. I got here at 8:13. It's 8:38 and I'm about halfway to the front. I can't leave. I probably have another 15 miles minutes of drive thru time. Pray for me. read more

I love my sugar coffee especially from Dutch bros, but whoever thought putting it at this location was a good idea, should be fired and then forced to direct traffic the rest of their life. Absolutely abysmal layout that is creating a massive traffic jam and delaying everyone who is just trying to drive past the business. Lack of proper space to do business and lack of care for any other establishment or individuals. read more

Terrible location and drive thru setup Constantly causes traffic jams. Today I went to get two teas. Drive thru was a mess so I decided to do walk up. Waited over 20 minutes for two teas. 5 or 6 different groups of people gave their orders at the walk up and not a single drink had been made or delivered. Then when the first order finally came out ,20 minutes later, it was not correct and they had to wait longer for the correct drink. Like Dutch Bros and was excited to have one nearby but the service at this location is terrible. Dutch Bros drive thru is usually pretty quick at every other location I've been to. read more

They have a big menu and friendly staff but the coffees are way too sweet and the wait times were a little too long.

Good coffee but I have been in line at the drive thru for 20 min. Still waiting to get my drink. Not sure if I can afford to wait this long for coffee. Walk up only -if you don't want to do drive thru. read more

Went there for a black Americano. Great coffee and phenomenal service. Whoever's doing hiring at this place should get a raise. Everyone who work there was super attentive and friendly. The coffee was very good too! read more

Typically, not a fan of Dutch bros. Coffee tends to be a little too sweet for my liking, but to each their own, you know? Anyways I go once a year to see if my mind will be changed. I was blown away by the service and location of this place. Katie took my order. First thing I noticed was I was greeted with a beautiful smile, and she guided me through the ordering process for my specific needs, and my best friend Trevor's preference in drinks. It was a masterclass effort, and I will be revisiting this location. Thank you, Katie for changing my perspective. If you she takes your order TIP HER!!! read more

ive been waiting in the drive thru line for about 30 min for one drink. why does it take forever to get a drink here? its absurd. do not recommend this place if you're in a hurry. it takes 30 min to take a cold brew. read more

My daughter and I love them and we try to go every day! The drinks are very good! The little muffin top is very good! DB also has PupPups for the dogs, and our little Yorkie loves them! He has had 3 so far! The people who work here are awesome! We have made a lot of friends! The ones that started were the ones who travel They are the ones that trained the ones here in Austin over on Manchaca! They have all gone to train other people who will open up other coffee places! You can't miss this coffee place! It is a small building that is blue and is neck to a car wash! So you can get your coffee and go get your car washed! read more

If you enjoy waiting 30+ mins for a coffee, this is your joint. Their drive thru is a complete S**T show. You walk up at 8:30 to order a coffee and it's 8:55 and there are still people waiting for their coffee that are in front of me. Probably 45 mins for a coffee when it's said and done. Summermoon for the local WIN! This place is an absolute joke. Never again. The app is totally useless too. You can't order from home and pick up like you can at Summermoon. read more