This is still a solid Starbucks location. On a busy Sunday morning I placed a mobile order; when I walked in the employees were working fearlessly making drink after drink very focusedly to a great number of people standing around. They worked like a well-oiled machine. Surprisingly, most of those people weren't staying so I found a seat to enjoy my Butterfly Lemonade Refresher. As I mentioned in my initial review, this is a small store. I wouldn't recommend this location for working since space is limited and foot traffic is high. read more

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TBH I'm not a big fan of Starbucks for a wide variety of reasons, but I was in the area with some time to kill and not a lot of choices, certainly no local spots open. Having said that... Service: 5 That starts with Garrett at the counter. Super personable and responsive to the energy each customer brings. He wasn't too much for anyone, and easily matched the banter / energy of those who engaged. The people calling out names for orders and working the pick up station offered friendly smiles and hellos to every customer, even the grumpy ones! Ambiance: 4 It's a Starbucks so it has all you'd expect. Some reviewers have knocked it for not having enough seating options, I counted about 20-24 inside and several seats outside. As an ally to see the celebrations of diversity in flags and the badges on the doors. Food / Drink: 4 As I said above, it's a Starbucks. I got the egg bites and they were a solid 3-stars compared to Peet's. They needed a little more seasoning. I ordered a blonde roast, which I rarely see anymore in the chains, and they even had "for here" mugs. Kudos to the manager and staff... all Starbucks have the same playbook, few have this positive energy and vibe. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Nicholas was my barista and he did an amazing job! He was so nice and attentive. I wanted to try a new item and he recommended the Gingerbread Chai Latte. I asked for oak milk and he offered a non dairy cold foam option which was thoughtful as the original comes with dairy. The ambiance was nice so I stayed and enjoyed my drink. Excellent recommendation it was such a treat. Rich and creamy gingerbread flavor! I definitely savored every sip! read more

Starbucks - Iced Gingerbread Chai Latte - Coffee & Tea Near Me - Austin, Texas

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Super friendly staff. It was a busy morning and ordered from the app for pickup. Arrived and a manager walking the floor helped me find my individual items in the packed to go area. They were making my cold brew fresh so I needed to wait an extra minute. The crew behind the counter was happy to offer some extra condiments I needed with a smile. The manager on the floor offered to get me a carrying tray for takeaway. I've never gotten such great service on a busy Friday morning. Super impressed with this location. A+ read more

The good: store is definitely cleaner compared to other starbucks stores. Staff is also very friendly and makes great drinks. The bad: the store is a bit small and doesn't have too many places to sit. There's seats outside, but unless it's a really good day, would not recommend sitting outside. read more

Despite not having a drive thru, this is one of the better Starbucks in the area. The staff have always been super nice to my family and I. The drinks are exactly what we're looking for, with plenty of flavor! (We check and order from the app before we get there, so if they say they are out of what we want, we just go to the one down the road instead.) When I want a Starbucks and I am in this area, this is where I usually go and I've never regretted it. read more

Above-and-beyond service. Had a hot chocolate and a bagel, shift leader brought food out to the table and bussed the plates after I was finished. Hot chocolate was like a sculpture with rows of chocolate sauce on top of the whipped cream. I have no idea how a Starbucks in a strip mall could have restaurant-level service but it does. Everybody here should get promoted read more

Friendly folks...good coffee...dog friendly! The app makes fast pickups every time! The staff not only offer, but fed my pup a pupachino by hand! Best service ever! read more

Starbucks - We are almost there!!! - Coffee & Tea Near Me - Austin, Texas

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Changed limited hours. Please change online so customers can just go to the other close location. read more

Starbucks - Hours - Coffee & Tea Near Me - Austin, Texas

There's 5-6 people working and no one acknowledges me waiting to order. A lady finally walks up to the counter but to continue talking to her coworker and STILL making me wait. She looks at me doesn't say anything so I ask "are you ready?" She puts my personal cup to the side and the ONE person making the drinks takes FOREVER to get to mine. He's very enthusiastic calling everyone's names but gets to mine and I can barely hear him call out mine. Very disappointed in their service read more

Horrible Service! I walk in with my daughter. there are 3 workers and NO ONE waiting. we chat at the register for 2-3 minutes. then I realize no one has come to the register or even acknowledged we've been waiting. I say excuse me is someone coming to the register. the guy looks up and say "oh we'll be right with you, sorry" and the 3 of them keep doing different things, he just turn away. I felt as if all 3 people were ignoring us. Customer service starts with acknowledgement. "well right with you" Simple as that. read more

Just ordered there a few minutes ago and the expresso pull was horrible. But, the Mango Dragon fruit refresher was good the service was good very calm environment and place was clean. read more

Seems kinda silly to review a Starbucks but I gotta for this location. I've never had a Starbucks nail every single drink. Their texture and foam-to-drink ratio for the sweet cream foam (the downfall of many a Starbucks) is impeccable. Every time, it's a nice thick layer that floats perfectly on top. Every barista I've met is so kind and sweet. I've been so lucky to live near this location for the past year! read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

This is a really good Starbucks. The staff is always very friendly. My favorite is the Apple Machiotto drink. I like to add ingredients to it such as cold foam. Don't go too crazy with customizations though, unless you plan to give a big tip read more

Always packed. Understaffed. Waited over 15 minutes for a bagel. Several people that placed their order after me got their order before I did. read more

Nathan is a great employee!!! He's always gone above and beyond to help us and always does it with a smile. He's one of the main reason I come to this store every morning. read more

I've been a regular customer for 3 years since I moved here to the Mueller development. The customer service here is top notch. Some of the staff knows me by name and even my preference. Today I placed a mobile order for a cold brew I've never tried before and when I got there, they had made a grande instead of a venti. The manager actually asked me to taste it first before she remakes it because she has a feeling that I won't like that specific drink. She was right, it was too bitter for my taste. Instead, she remade a venti cold brew that was more suited to my taste. I really appreciate the service at this location and I will continue to be a royal customer as long as I live in the neighborhood. read more

Johnny made the best strawberry refresher and very fast service, my drink was ready before I was even done paying read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Will usually order from here every morning before work, my coffee gets done how i order it on the app! Overall chill place to be at, work, possibly even study. Kinda small but overall great place. read more

The place is okay nice people but the coffee it's not good the expreso pull is terrible overall terrible coffee.

This is the slowest Starbucks waited over 10 minutes for straight black coffee. Super nice staff though.

just go to the berkman and 51st one this one will take at least 30 minutes even if u mobile order

Ordered a drink when it was %50 off "yay day" Thursday. The drink was literally made half full and all ice. A total rip off

Takes a long time for orders, cashier doesn't help but stand around when no one's in line but watch, shoutout to Nathan doing everything on his own. It would be nice if he had help. read more

"The new Starbucks is here! The new Starbucks is here!" ************************ (Seriously, what more do you want to know? It's the newest & coolest Starbucks in town, exactly like the Mueller HEB next door was the newest & coolest HEB when it opened. Starbucks are pretty much more alike than different to me, Alison & Tracey nailed the details of this one (it definitely is nice), and all I really need to know is what time they close - it's 10pm here. There ya go. Happy coffee trails, everyone!) read more

Starbucks - I couldn't find my couch pic so I'll post this exterior instead. Really is a pretty Starbucks, with their latest toys & gadgets. - Coffee & Tea Near Me - Austin, Texas

This is my husband and mines regular Starbucks and we LOVE it and the people but there is a new employee now named Johnathan and he is so rude! I was trying to use my points and he just kept saying I didnt have any so I called over Nathan (who's amazing!!) and he explained that the policy changed and that's why I couldnt use them. Jonathan could have just explained that instead of throwing my Starbucks card back in my face and walking away very very very disrespectfully and very rudely read more

Please note that this is the Starbucks on 51st near PetSmart and Best Buy - it is NOT the Starbucks by HEB Mueller, which a lot of other Yelpers seem to think it is. Some of these pictures are inaccurate. This location is always busy and they never seem to have enough staff working - this is because Dell Children's hospital is right across the street and the place is constantly fill with doctors/nurses in scrubs getting their daily dose of java. Despite the frequent line, they do a decent job of getting through orders and drinks quickly. The staff is usually pretty friendly. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Mueller just keeps getting better and the latest addition is a beautiful new Starbies. Located right by the HEB, this location has plenty of seating: Comfy chairs in the front near the big windows, a secluded counter towards the middle, and lots of breezy patio tables in the back. The Mueller rumor mill is saying that this location will feature "Starbucks Evenings" which means wine served after 4. I questioned the staff about it and they said it's still TBD, I'll definitely be checking back! read more

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This Starbucks is the most inconsistent thing I've ever witnessed. I usually travel to this center to grab lunch and maybe a coffee so I've been here quite a bit. You can usually expect a few hecklers outside of this spot asking for cash or selling inexpensive goods for charity so here's a heads up. The staff at this Starbucks seems clueless. I'll order a hot drink and the cashier will pull a clear cup and put the label on it. Maybe there is a high turnover rate? read more

This Starbucks location serves fair coffee and has courteous service. The location is ideal if one is trying to grab a quick drink around Mueller's better side. It's small and has few seats, designed to serve the needs of to-go coffee drinkers. It does have one drawback however: The wait time there is outrageous. Every time I visit, there always seems to be too many customers and too few baristas. Fix that issue and it would become a good and functional Starbucks. read more

My cup was empty and they put "all out of strawberry so sorry" it's like getting a empty pizza box because they had no pizza.. they DID NOT refund me! read more

Slow, clueless, 25 minutes for a cup of coffee , don't open if you can't manage your damn store

Best Starbucks in town! Everyone here is super nice and accomodating and everything was done super quickly! We appreciate this store being so generous and accommodating during this crazy time and staying open for us! read more

If this location had a drive thru, I'd be here more often. Thankfully it doesn't....or my kids college fund would be spent on frappucinos and rice krispy squares already. Parking lot is always packed. read more

Starbucks - Code for java junkie - Coffee & Tea Near Me - Austin, Texas

This Starbucks is great because of the friendly people that work there. Every time I go I get greeted kindly and some of the baristas even remember me! The location is great in Mueller and really accessible. There is not a ton of seating indoor, so not the best place to hope to get work done in the Texas heat. However, they have amazing outdoor seating that is great once it starts to cool off. Lots of great places to eat nearby! read more

I can not tell the differance in any of my two drinks, i had to get them remade and it was pointless

This Starbucks misses the mark every time I come in. They are ALWAYS short staffed. I feel bad for the workers because this is the only Starbucks I've been too where the workers genuinely look like they hate their lives. I could say that the workers aren't very nice and friendly but they don't have any help. There is only one person working when I go and he/she is swamped. You can tell they are working as hard as they can because they are sweating. I've also heard negative things about the manager here. From what I heard she is not nice to her employees. Maybe they have a high turnover rate. read more

The second Mueller Starbucks opened abut a week ago and is one of the prettiest ones. It boasts a beautiful interior with high ceilings, industrial/modern vent mounts, lights, ceiling fan, furniture, and decorative ceiling panels. I really love the tall windows. This Starbucks is definitely larger than the other Mueller Starbucks, but smaller than the Arboretum Starbucks. There is a long couch with electrical outlets along the bottom. There are two tables against the windows with a total of twelve "barstools," six small round tables for intimate conversations, and two tall long tables for group collaborations with an electrical outlet on the floor. I just got the plain Pike Place brewed coffee and it tasted consistent with all the other Starbucks I frequent. This Starbucks is in the same little block of buildings to the front right of HEB. Other businesses in it are Twin Liquors, Great Clips, Subway and a nail place. read more

I wanted a java chip frappacino to enjoy while shopping at HEB so, I stopped in here! They have a nice patio area and it's not as big as other locations I have been to! There wasn't anyone in the ordering line so, I was helped quickly. Then became the 10 minute wait. It appeared that they were training someone and as expected she was pretty slow. I understand this but, my drink was so overblended that it was watery. I didn't take a sip of it until I got in my car and I didnt' feel like going back in and waiting again so, I just drank it. I'm sure this is an isolated incident but, I will have to try it again and update my review! read more

I live near this Starbucks so I go here often in the morning before work. Staff is always friendly and they make the drinks pretty quickly.