1. Star Locksmith

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Star Locksmith

4.9 (361 reviews)
Closed • 7:00 am - 12:00 pm

Get pricing

Response time

10 minutes

Response rate

100%

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Recommended Reviews - Star Locksmith

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Reviews are largely positive. People consistently mention prompt, professional staff, fast response times, and fair and transparent pricing. Many also highlight high-quality workmanship.

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4 years ago

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5 years ago

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4 years ago

Responded quickly. Fit me in that day for a non emergency. Very nice. Fair price. Will use again when needed. I recommend!

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5 years ago

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6 years ago

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4 years ago

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6 years ago

Very prompt and professional. I recommend him. He was busy the day I called, but we arranged for him to come the next morning. Excellent.

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5 years ago

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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7 years ago

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4 years ago

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7 years ago

Wonderful service. Prompt, reasonably priced, great service. Would definitely recommend

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5 years ago

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5 years ago

Bulent was able to come and rekey a lock for us at a very short notice. He was very fast and provided excellent service!

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7 years ago

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4 years ago

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6 years ago

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7 years ago

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5 years ago

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10 years ago

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13 years ago

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7 years ago

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15 years ago

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14 years ago

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11 years ago

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Page 4 of 10

Ask the Community - Star Locksmith

Review Highlights - Star Locksmith

“Bulent gave me different quotes/options with how to proceed and was incredibly prompt with messaging on the app.”

Mentioned in 189 reviews

Read more highlights

SherlockLock - Subaru Forester 2016

SherlockLock

(27 reviews)

Waterfront, South Boston

Called for an apartment lockout. A contractor arrived within 20 or so minutes and had the door…read moreunlocked in under 5 minutes. Total lifesaver!

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

Star Locksmith - locksmiths - Updated October 2026

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