MassBay Lock and Key was responsive,prompt, efficient, and I would absolutely use them again. After reading several positive reviews, I called and Andre immediately picked up. I explained my doorknob/lock issue and Andre asked when was I available for him to stop by. I said whenever, and he said he'd arrive within the hour, which he did. He diagnosed the issue (I needed to replace the knob while keeping the lock intact for our key), showed me a better quality knob he had in his vehicle, priced it out for me to okay, and had the work done in 45 minutes. He showed me what he had done, walked me through the workings of the new knob, I paid him (reasonably priced), and he was on his way, but not before saying to call him if I had any questions or issues. Highly recommend! read more

Good communication - easy to work with - and my lock looks and works amazing. He explained everything so thoroughly and made sure I was comfortable with the new lock before leaving. I would use them again without hesitation. read more

My front door lock broke during a winter storm. Mass Bay responded immediately to my request same day, arrived at 330p completed the job by 530. Tried to fix current lock mechanism first (more cost effective) but determined lock to be broken so we went with full replacement. Full cost transparency and very affordable, knowledgable and professional service. Installed more secure lock for peace of mind. Highly recommend. read more

We have two locks at our front door. Upper is a deadbolt and works fine. We couldn't get into our home with the key to the lower doorknob. Andrey came and fixed it in record time! He explained everything he did and didnt leave until all the keys tested properly. Very processional. Really knows his business! Very reasonable price. HIGHLY RECOMMEND!! read more

Highly recommend! We moved into a new home and had MassBay Lock and Key redo all of the locks. Andrey was skilled and polite, and the price was very reasonable for the amount of time and effort he put in. Would hire again! read more

Professional, efficient, and thorough. Really appreciated how the locksmith explained what he was doing, and he went above and beyond on one of the doors we had an issue with! read more

Five stars! I needed several new locks re-keyed and so I submitted requests via yelp to several vendors. Andrey of MassBay Lock and Key was the first to respond. Several others wanted my phone number to I guess ask more questions? I really didn't want to receive a bunch of phone calls. Andrey was happy to correspond by email; he was prompt, clear, and ALSO was the least expensive. He was able to re-key the locks at a very convenient time for me. He was also clear in when he expected to arrive etc. I am a very happy customer. Plus he is just a very pleasant nice man. read more

I would highly recommend MassBay Lock for lock + key service. Andrey is an experienced and skilled locksmith. He arrived on time, gave an estimate prior to starting work and made sure everything was completed perfectly. He went above and beyond the initial work I requested, repairing an old deadbolt on a different door that has not worked for some time. I am very pleased with Andrey's workmanship. read more

I recently had Massbay Lock & Key install new locks to my house. Good communicator and availability. Good prices and quality work. I strongly recommend him and his company! read more

I needed my door lock re-keyed after purchasing a condo and called MassBay Lock and Key. I made an appointment based on the excellent Yelp reviews. Communication with Andrey was excellent and he arrived on time, fully equipped and started work immediately. He explained everything and was able to make extra keys for the new lock. I highly recommend MassBay Lock and Key for your locksmithing needs! read more

While we ended up going with another locksmith (mostly just due to timing) Andrey at Mass Bay was very patient, communicative, and helpful during our process. We'll definitely consider them in the future read more

LOOK NO FURTHER! Excellent service, reasonable, showed up on time- A+++ Weekdays til 7p & Saturdays (no nights/no Sundays) Vmail was full but he called right back fyi (I also texted) Andre arrived today SAME DAY within the hour, made no promises, honored the price he quoted in advance which was more reasonable than other quotes, and knew what he was doing. Called him for one locked-out bedroom door, and ended up having him check the whole house and address several issues. He was efficient and fair. Found my new locksmith! Our locked-out bedroom door was indeed tough to open (commercial lockset, lock in the doorknob spindle, tight access) but he was resourceful, and got it open without any damage. Nothing more can be done without replacing the whole knob/lockset, so we'll just be careful it doesn't accidentally lock again. He seemed fair and capable, and since he was there I asked if he'd check a couple other doors. He agreed to take a look. Handed him a big bag of random unmarked keys received from the house's previous owners, none of which we've been able to match to the 19 existing locks on all 15 doors. He went through the entire house systematically, explained the situation with each type of lock, found several keys that actually worked after all, tightened a couple of loose knobs and plates, showed how to open the bathroom door locks if needed, and rekeyed/ made keys for three exterior door locks which we didn't have any keys for. AWESOME. He charged very fairly: one $29. service fee, $95. for the lockout, $95 per rekeyed lock, $5 per key, plus $10. for carefully filing the frame of another deadbolt that has a key, but it wasn't aligned and wouldn't close completely. Works fine now. I've had locksmiths before and it's been costly and sometimes a bit sketchy, so never had them do more than deal with the one locked door we had to call them for. Andre was solid, and it's a big relief to get all these keys and doors reviewed and documented clearly. He's busy, but he also answered quicker than others I called- maybe he doesn't have such a high volume because he doesn't advertise online. Saving this number for sure. Sorry I didn't take pics of the messed-up doorknobs and plates he fixed the screws on, but they're secure now. Formerly Lock N Key locksmith, Needham MA- as shown on his receipt read more

Andrew from Lock & Key was terrific! He responded within 10 minutes of my request with a 30 minute ETA and very reasonable quote for a locked bedroom door.. Upon arrival Andrew observed all Covid19 protocals to keep me & my kids protected as he worked. He completed the job quickly and provided a bill of sale upon payment. I Highly reccomend Andrew for your next lockout emergency! read more

MassBay Lock & Key - Schlage interior doorknob lock. Keys inside! - Keys & Locksmiths Near Me

Very prompt (came within 30 minutes of his phone call on a Saturday). Communicated clearly over the telephone and in person. Was upfront regarding the cost of attempting to repair the lock with the available materials versus replacing it. The lock works perfectly now. read more

Super quick and professional helping with an emergency lock out situation. So appreciated the communication and effectiveness. Would definitely use again. Thank you so much for coming out to assist on a freezing snowy night! read more

I can't recommend Andrew at Lock' N' Key Locksmith more enthusiastically! Andrew responded immediately to my quote request, asked me to send a photo of my lock to determine what to do, gave me an idea of what the options were, and was absolutely delightful while working. He came to my home exactly when he said he would, and saved me a lot of money by finding the easiest solution to my lock's problem. Andrew is knowledgeable and courteous, and I will not hesitate to call him again for any future projects or emergencies. read more

Andrew came in an hour after contacting to fix a door that wouldn't close. Did the job really efficiently and fast so would hire again and recommended to others. read more

Very responsive and flexible. We needed a lock removed from outside on our porch. Came wearing a mask and was professional. Would definitely consider hiring again. read more

Highly recommend Andrew at Lock'N'Key Locksmith. Was quick to reply to my inquiry, crystal clear on pricing and scheduling. Showed up on time, extremely professional, and efficient with nearly 10 locks changed in ~1 hr. Even addressed some faulty door handle issues at no extra cost. read more

Used Lock' N ' Key Locksmith today to open a storage unit lock that I lost the keys. They arrived on time at the location the technician was very courteous and explained everything that he was going to do and exactly how much it was going to cost which was an excellent price and was done very quickly I would definitely use them again and I would recommend them to anyone who needs a locksmith read more

Quick and courteous. We locked ourselves out while taking a walk and he had it open with a replaced handle in under an hour on a holiday! Highly recommended! read more

Great Service, Rekeyed 4 exterior & two interior doors. Fast & efficient. Highly recommended.