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    Staples

    2.9 (94 reviews)
    Closed • 8:00 am - 9:00 pm

    Services - Staples

    Shipping centers

    Copymaking services

    Printing

    Staples Photos

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    Reviews With Photos

    Aesha E.

    Employees basically ignore customers here until they're approached. I came in to look for something and didn't really find what I wanted, but did see they had a headphone and to iPhone adapter that I've been meaning to get so I picked one up. The cashier didn't speak to me except ask if I had Staples Rewards, and ask if it was cash or card. She handed me my receipt, but not my item, so I reached across the counter to get it while she went back to whatever she was doing before. I guess I should be glad I almost never have occasion to go to Staples.

    Isiah P.

    You can always count on having a great customer service oriented experience at this Staples location. I'm always very pleased with not only what the store has to offer but the helpfulness of the employees as well. Don't know why people rate This store so low. They always been amazing all the printing an office supply needs I've ever had. The staff is always helpful and always polite. They take calls from customers seriously and whenever I have questions, they are always willing to answer and even to resolve issues on my laptop. Thank you Staples providing a cheap but also extremely efficient and helpful office supply depot in Chicago area.

    Luke A.

    This Staples location is fast, easy in & out professional. I was greeted at the door and escorted directly to the correct aisle for postage scales. It doesn't have a lot of employees running around, but when i need something the people working there are always around to help. It is hard to expect of office store to have 20 people working with customers when there us not very busy, so I really don't understand previous reviewers how they can complain about the service. The manager at this location scooped me up right away and helped me with EVERYTHING. I was looking to create a small portfolio of my selected works and she definitely hooked me up. She talked me in to going a more creative and colorful route (the job is in education) and I actually got complimented on the bright look of my portfolio by the interviewer. I cannot thank her enough for all of her help!!Thank you!!!! Staples. I am extremely satisfied with the scale I purchased and will be back for all my office supplies.

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    Page 3 of 3

    Ask the Community - Staples

    Review Highlights - Staples

    “The employees in the printing department are so helpful and nice!”

    Mentioned in 2 reviews

    Read more highlights

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    All Day iFix - Before & After!

    All Day iFix

    (285 reviews)

    Lakeview

    I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

    I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

    Staples - shipping_centers - Updated October 2026

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