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    Amazon Drop Off - Webster & Sheffield

    3.4 (18 reviews)

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    Disorganized to say the least. 5/7/26 there are several packages outside the door because the store isn't open even though online, in the Amazon app, etc. it shows they're open from 9am-7pm. They also unexpectedly closed at 4pm yesterday. I am trying to pick up packages that are already there and the Amazon app allows me to generate pickup codes but the store is closed. Terrible experience and customer service.

    Vivian W.

    1st time use an Amazon drop off store to return the package, when i walked in on a Tuesday, the store is almost empty, no line up, which is good. The guy asked me whether i had a bar code on my package, when i said yes, he immediately scanned it, and said I'm done here. He said the receipt will be send over by email. Oh, well. Hope it all works out.

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    1 month ago

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    8 months ago

    Helpful 2
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    4 months ago

    Helpful 1
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    5 months ago

    Helpful 1
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    2 years ago

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    9 months ago

    This place never opens on time. Just advertise a different time if it's a problem.......

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    9 months ago

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    1 year ago

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    2 years ago

    The store is quiet, tidy and easy to use. I also like the staff here. They're courteous and get the job done.

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    1 year ago

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    1 year ago

    Helpful 2
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    4 years ago

    Helpful 1
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    2 years ago

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    3 years ago

    It's convenient to return items here but they are often (this morning for example) not open during their posted hours.

    Helpful 3
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    4 years ago

    Helpful 3
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    3 years ago

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    4 years ago

    Helpful 2
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    3 years ago

    Easy pick up and drop off! Fast convenient and straight to the point. Thanks Amazon! Great service from the employees there

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    FedEx Office Print & Ship Center

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    DePaul, Sheffield Neighbors, Lincoln Park

    Joseph is the best and deserves a raise. Seriously, if you're Joseph's boss - give him a raise and…read moredo anything you can to keep him there. He literally set a Christmas miracle in motion when I had already contended with the fact that I may not be able to have a custom daily planner I designed for my husband printed and bound for Christmas day. I waited last minute, like 12 pm Christmas Eve, to call and ask if I could have my order printed and bound. Joseph was extremely polite on the phone, gave awesome direction on what he needed to make it happen, and when I said it didn't have to be printed that day he said, "Well let's see what we can do once we receive the order". So I sent the order, and I did not do a good job. Haha, and Joseph politely let me know it was not in order. I sent it again, now after 2pm at this point and I just knew it wasn't in the cards for me to pick it up same day. Lo and behold, Joseph came through like Santa Claus down a chimney and has it printed and in order by 4:30 pm. And when I saw it, I nearly cried. It had been such a stressful day and he just brightened my spirit with his friendly nature and everything earlier in the day that had me stressed suddenly felt small compared to how Joseph made me feel with my order. My husband loved his gift by the way and started using it on Sunday! Thanks again so much Joseph, I'll never forget how you made me feel this past Christmas!

    Came to drop off a return, man behind the desk took the label and said have a nice day! He taped up…read morethe box and affixed the label himself, I was out in 5 minutes!

    Amazon Drop Off - Webster & Sheffield - shipping_centers - Updated October 2026

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