This place is great! I had an important package to mail. They walked me through different options, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!! read more

Very rude customer service. Never received an email with my tracking number. Came in on a Saturday and waited until Monday to call for it. I checked everywhere in my inbox. Once I called, the person on the phone gave me a hard and placed me on hold multiple times. Before giving me the tracking number he mentioned "we're very busy". It's not anyone's fault about me not getting my tracking number. I'm under 30- I know how to search my email. I wish he would've been nicer as I was not rude at all. Not coming here again for anything regarding shipping. Edit due to the response: love the professional response! Goes to show my review wasn't wrong. I needed the tracking number to let the company know so they could track it. I didn't ask if the package was delivered, I asked for the tracking number. read more

I have to add an update to my review. After making the move to Malta, my wife and I were informed of another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us. read more

We have been using Simon Global for package mailings for almost 10 years. The are efficient, const effective, and friendly. It feels so nice to support a local, community owned business. read more

I regularly use Simon Global Services, Gabe the owner is kind, professional and helpful. Have always received the packages I've sent there and in good condition. Gabe only charges $2.50 to hold packages under 50 lbs and $5.00 for packages over 50 lbs, which I believe is incredibly reasonable. Gabe always calls me when my packages arrive so I know to come and get them. I hope all the people that were not happy with him will give him a second chance, I have never had any problems with him. Elaine N read more

I would NEVER recommend going here unless you literally need to put a prepaid package in the pile and leave without a receipt. After waiting for the woman in front of me to finish her money order request with all sorts of questions and complaints (to which she received no help and only attitude), I needed to ask one question about my prepaid label. I walked to the window and was told from afar that to put my package in the pile. I said "I have a question and need help". I was then told the window said "no packages through the window". I replied, "I'm not trying to pass the package through the window, I am just trying to show you the label because I have a question." I was cut off and told "I don't need to look at it. Put it in the pile." This went back and forth a few times before I could finally say "I NEED A RECEIPT". Again, I was told to put the package in the pile (this time with "so I can scan it"). I replied "I have a question before you scan it." At this point, the owner scanned the package and said "I don't need to look at it." I replied "I don't need to come back." He relied "Good! Don't come back and tell your friends." I have no idea what the guy's issue is, but literally he is of no help unless you only want to use his location to put your pre-paid package in the pile and hope for the best. read more

I have lived in the area for 10 years and needed to ship some boxes out. Since that day they are my go too. They are reliable and informative and care about getting it done right. Plus the dogs Simon and Panda are always there to greet me so they get their share of attention me. read more

A great family owned print, shipping, money transfer, notary, etc business in Andersonville. Luis was very helpful with a notarization. They have a cheaper rate than UPS for printing and a great local+global feel. read more

I used Simon Global Services to return a Fedex package. Dave was very helpful. Unfortunately something went wrong with the delivery to the intended party on their end and they did not register it as delivered. Dave went out of his way to help me find the information that I needed to prove the delivery of the package. I had lost the receipt that he had orginally given me. He didnt have to comb through the computer to find my specific information but he did as an example of over the top customer service that is very hard to find these days. I would recommend using Simon Global Services again to anyone. read more

Our family had great experience dealing with this business! He did everything above and beyond. Helped us with notary, mailing, printing etc everything in one place! They guy who works there is a real multitasker lol read more

I had a great experience both times I went to return a package. Gabe, who is a fabulous customer service person, was there both times to assist me. He was very patient with me and volunteered without being asked to help me find the FED Ex return shipping labels I needed in my emails. Otherwise I was going to drive all the way back home because I was unable to get the company I was returning the items to on the phone while I was at Simon Global Services to resend the shipping labels. I am so glad Gabe was there to help me and I will always use Simon Global Services to return any future FedEx packages that need to be shipped. Pat K. read more

The owner is super nice. After taking packages to Simon twice, he remembered my name! No more USPS, UPS or Fed Ex. Plus, his two little dogs are adorable. read more

You are here to service your customers and to answer any questions, related to your business with the utmost respect and integrity. I have networked with so many latino business owner in Edgewater and Andersonville and they all share some type of negative experience. The gentleman at the service desk, name not given, picks and chooses who he wants to be courteous with. My family has supported this small business owner for over 17 years and today marks a change. Our people need to speak up more and not tolerate such negative service. Amigo don't forget who our creator is, I pray that you find a happy place in your life, maybe that will change your negative ora. Shame on you Simon Global Services, LLC. read more

I ordered a fed ex overnight and gave them the address, well they put in the wrong street address on the fed ex label, and it was for overnight services. I called to get him to change it, and he refused, and hung up on me. terrible service, I called back several times, and he hung up, then never answered the call, put me on hold until they closed. read more

Yesterday I entered this shop to use a FedEx QR code to have a label printed as instructed by FedEx. I also needed to purchase a box to send my item. When the owner informed me (rather abruptly) that he couldn't scan the code but I could print it at home or I could email the QR code to his email. After hearing this rather unconventional workaround FedEx security I stepped back from the line so i could figure out how to send him this email and whether that was a good idea. I also did not want to delay other customers while i fumbled with my phone. As a senior I'm not always keen on these quick technical challenges. So i was more than shocked when the owner misreads my stepping back as so sort of commentary on his unusual QR code scanning technique, and said "yea, I get people like you in here every day. Don't be a jerk." Well I wasn't going to stand there and give anyone who calls me a jerk for no reason. I walked out of the store to get away from this evil person filled with hate. He predictably told me to leave his store as he did not like the "non-interactive" response i gave him. He's nothing more than a bully. Don't do business there. P.S. never got to ask for a box. read more

We had time sensitive documents to sign, be notarized, and returned by UPS. The UPS stores in the neighborhood were useless - one the notary wasn't in and the other schedule an appointment and possibly be seen possibly not. We found this place who saw us that night. Took great care to ensure everything was done correctly. Emailed a pdf of copies. Also can ship UPS. Possibly stayed open a little later to help us. read more

I work for a multi-national corporation and use Simon Global for a variety of shipping services on a near daily basis; Simon Global is exceptional in it's service and dependability. I am greeted with a professional demeanor even though Gabe is frequently quite busy, my packages always arrive on time. Gabe takes extra care to ensure things are packed properly which ensures safe delivery. Gabe and Simon Global are real asset to this neighborhood! read more

Every time I attempt to use this place I'm met with the same difficult owner. You are in the service industry. Sometimes you don't always make money in the service industry. Service now, gain customer satisfaction and loyalty as a result. Being difficult over free supplies that don't even amount to ¢0.05 shows you are petty. You are 500 feet away from me and I'll sooner drive elsewhere moving forward. Edit: Like I said, I went to a FedEx "Kinkos", asked for a FedEx envelope and was given several, without hearing about the "Patriot act". If it was worth losing potential business over a five cent envelope that you don't even pay out of pocket expenses for, well, based on your response alone, its not that difficult to see that you have zero customer service skills. Anyone who wants a further laugh should read this morons response over on my Google review of his "business", it's epic. To follow up from there... No Gabe, I wont be having whiskey with you. I wont be buying your sad, little business from you and I wont stop in to ask for a free five cent envelope either. That ship has sailed. Have fun sitting at your drab little desk all day because no one's buying that dump. My one star review will always remain for as long as you are renting that unit. read more

Simon's is by far the sweetest shipping shop in chicago. the owner is friendly, extremely helpful, charges reasonable prices. they even have pets in there to make you even happier. they have a great selection of shipping supplies. it looks like you can get a shot of liquor too. they make easy to ship - they will package it for you after you leave so all you have to do is lay the stuff down on the table and fill out your information and go on with your day. you'll get an email with tracking info. look, in the future we'll have to ship a lot more stuff. a lot of information will be transmitted electronically, and 3d printers are nice, but we're going to need to ship stuff for a long time and Simons knows what's it doing. sweet 3D ups poster. read more

Simon Global Services - "may I help you?" - Notaries Near Me - Chicago, Illinois

I have always gone for shipping services, but they provide a wide variety of services, such as currency exchange and overseas wire transfer. They are always extremely friendly, and their dogs also provide a welcome greeting when you walk through the door. read more

I love this business. They have always been helpful and accommodating and it is so nice to have it available locally. Also, the dogs are just so cute. Thank you! Keep up the great work :) read more

THE best place to do any type of shipping business, period. I have gone to Gabe and his wife for the past year and regret that I hadn't found them sooner, especially living a few blocks from their storefront. They are always helpful. In fact, more than accommodating. My daughter and I are moving to Florida tomorrow. These two wonderful people allowed me to bring my boxes a little at a time as I cleared my apartment (over a period of two weeks), keeping them safe until I was ready to ship them to Florida. Amazing these days, if you ask me. Customer service has long been a thing of the past, and this is a true gem of a place. If you don't make the trip to use their services, be prepared for a headache elsewhere. FYI: If you're moving long distance, shipping boxes from Simon's saved me nearly 1K from the quoted cost of renting a small truck from U-know-who or installing a tow hitch with a 4x8 trailer. Not even kidding. read more

I have been a customer of this shipping store for more than five years. Because I travel often, Simon Global has always been a trusted and reliable partner for shipping and receiving that my company does. The owner, Gabe, is always pleasant and responsive. When we have packages, we are alerted via email and if we're out of town, the packages are kept safe until we pick them up. The services here go above and beyond - first instance, I had to assemble several large shipments of hurricane aid to the Bahamas and I was able to set up a large assembly area in the store. Anther example of exceptional service was when I was arriving on a late flight after being gone a while. Gabe kept the store open until I could get there. His consistent smile and fine services make this merchant an integral part of our community read more

Great place. I've used it for printing, scanning, shipping, and to get boxes. The owner is super friendly and always helpful.

They deliver that personal service with the precision and speed of a larger outfit. Dogs welcome, free calendars, and a birthday telegram. Ok, no telegram, but just about everything else! Once a large Internet-based retailer delivered a package, mistakenly, to the residence next door and he recognized that it was for me and brought it into the shop, because it was basically laying on the sidewalk. Needless to say, I got what was sent to me, due to his extra effort. By the way, the dude working there, his name aint Simon. read more

I called up the store about a confusion I had and wanted some clarity. A man picks up the phone and I ask about something, he instantly sounds slightly annoyed and tries to correct me. The whole reason why I called in the first place was because I was unsure on a situation and payment at the shop. He continues to get more annoyed before I could even really say anything and he spends back and forth just repeating himself when we already should of passed that topic. I don't know I usually don't write reviews because what's the point, but it was just so rude. He could of been more patient or gave me some patience before he goes off and acted like I was an idiot for not even understanding something I was calling for clarity. I'm so glad I called because I could only imagine dealing with this person at the store. read more

I went to get my passport copies and other documents notarized and sent to an international destination. The lady was very helpful, she said SHE will do the photocopying. Whilst I was waiting I inquired about shipping. The guy over the counter : the notary's husband said $92, I looked and I saw he was looking at the Fedex website. I asked him about UPS, DHL. He said same price for all, who does that? I was wondering, how could that even be, every company has different pricing,that's common sense! I pulled up DHL's website and saw $64. I decided not to ship from here because it seemed like they wanted the monies. When the lady came in with the COLORED photocopies, she asked me if I wanted all the pages of my passport to be notarized, I said my lawyers said only the first page and last page and the last is fine. The lady was ready, but the guy refused, saying they cannot do it and I have to notarize every page. On asking what would it cost me, I had a hard time believing my ears when the guy over the counter said it would take to notarize 2 passports : $240. So, I decided to get them notarized at some place where they listened to me and my requirements for much lesser : 1/80th the price quoted. I understand why they took colored copies : since they cost more. The dogs are cute and all that, but come on! read more

This place has been in business for 35 years and I can see why. Everything they do they do it with attention and quality. I had a time sensitive document to send to Central America and the owner made sure to do it in a way that it would work out. And it did! Awesome service, follow up. I'm impressed. read more

The owner was extremely kind and knowledgable, and the dogs were a nice touch. I'll certainly be back in the future!

I have been going to Simon Global Services for many years as I send UPS envelopes every month or so. Gabe is the most attentive and helpful businessman all the time! Gabe not only helps me in what I'm trying to get done but also makes suggestions and recommendations which has saved me money. I would never think about going to any other service center for my business needs! Besides being knowledgeable, helpful, and efficient... he is one of the nicest people you will ever meet! read more

Okay a smile goes a long way...seldom do you feel like a valuable customer at most shops, stores, restaurants etc. Here you truly do. Gabe, the owner is always there when I need him. He has come to the help of emergencies time and again. He even helped to send my passport overnight while I was stuck in Canada. Simon Global Services, the essence of a community small business. The store is named after his dog, as far as I know. If your lucky you will see little Simon behind the counter to give customers a friendly wag hello. read more

My first time going in here today to have something notarized and scanned. I called ahead and made an appointment. I was in and out in a few minutes, and for the short time I waited I got to pet the cute dogs. read more

I've never had such good customer service! I never have to wait more than a few minutes and the one time I did, when the person in front of me was taking a while - at no fault of the owner - I was told to leave my packages at the counter and he would take care of them. He waved the fee I would owe and assured me he'd tape them off and get them mailed. So I chose to trust him. Low and behold, a week later I receive a hand printed envelope with my confirmation receipt in the mail. They are so sweet and professional. A perfect combination for a neighborhood postal service. I will never go anywhere else to mail anything. read more

Gabe runs concierge quality services that mimic high end restaurants. The challenges of running this sort of business are never ending. Yet he handles it with skill and integrity read more

I wanted to take a moment to recognize Gabe for his excellent customer service. I was a bridesmaid in a wedding in NY and flew in to NY the afternoon before the wedding. I arrived at the hotel at around 4 pm and realized there was a huge mix-up. While packing, I grabbed the wrong bag and forgot my bridesmaid's dress back in Chicago. With less than 24 hours to the wedding, I was completely distraught. It was a custom dress and could not be easily replaced. I called around to UPS but I was not confident in their ability to get the dress to me on a Saturday. The UPS customer service rep actually suggested Fedex and said their Saturday shipping service was much more reliable. I asked a family member to get my dress over to Simon Global. Gabe was understanding and helped explain the process to me and calm my fears. I went with the expedited overnight shipping and my items got to me the next morning at 10 am, just in the nick of time (wedding was at 12 noon!). Gabe was so helpful and went above and beyond to make it happen. He took extra measures to make sure all the information was entered correctly and even ensured that my dress was wrapped properly and protected from the elements. His follow through was extremely impressive and I'm so glad everything went as well as it did! read more

I just recently discovered this business, and I absolutely wish I had found it sooner. The staff here are very accommodating, and a bonus for me is that they are open until 8pm, much later than other shipping centers. The service here is great, everyone has been totally friendly, with good tips on how to pack items, and when I had to repackage some items in store, they were very gracious about letting me use an area to do this. I highly recommend using this place for all your shipping needs; they have a ton of other services as well! read more

Highly recommend using Simon Global Services! I live in the area and am grateful to have this place nearby. The owner Gabe is always helpful when I need to send or receive packages, which is many times per week (especially in pandemic times). My neighbors all agree that he is the best! I am usually using FedEx or UPS, both of which drop off and pick up here, but the shop offers so many services. read more

I have PO Box here and have used them for shipping as well! I love having such a friendly and knowledgeable shipping facility in the neighborhood! read more

I've been going here for 3 months and the gentleman is very helpful and the service is great.

This was my first experience with Simon Global Services, and it could not have been any more positive. I called ahead before driving to their location with a few questions, and the person who answered was extremely polite and helpful. When I arrived to drop off my package to be shipped via UPS, the person behind the counter (perhaps the owner?) was quite friendly and even helped me lug my heavy, bulky package inside from my car, which is no small thing to do in the middle of a pandemic. As a bonus, they have a pair of dogs inside the store who are happy to accept a few scratches behind the ears. I would frequent this business again in a heartbeat. read more