What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

I've used this service twice, and both times have been great. They are easy to work with and very…read moreknowledgeable about notarizing documents. They even scanned the documents afterward, making it easy for me to send them where they needed to go. I highly recommend making an appointment for a smooth and efficient notarization process!

I found this service very helpful and pleasant. When I misplaced my tracking number, they quickly…read morefound it for me a month after I visited the shop.

I always come to make copies There are many stores in my area but these guys are always great;!…read moreHighly recommend them plus there is a nice jewel in the mall

On January 6, 2026, at 12:45 p.m., an employee wearing glasses with a beard and mustache spoke to…read moreme in an extremely rude and disrespectful manner. Instead of helping me send a package, he immediately started talking back to me and raising his voice, which drove me to extreme distress and almost to a hysterical state. I kindly request that you review the security camera footage, address this issue with the employee, and ensure that he is trained to respond to customers' questions calmly and professionally, rather than lecturing them in a rude tone.

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

The notary service was quick, reasonably priced, and easy to use. The notary was very friendly.read more

I was just refused service at this store. A store clerk with a name tag that said "Dude" on it…read morerefused to pack and ship my return of an Amazon Kindle with a my Amazon shipping label. He refused the paid UPS service of boxing and packing the device, got verbally abusive, and told me he didn't care if I complained about him or his refusing service. I've had nasty encounters in this store before (and clearly many others have from the reviews here.) But I've never been flat-out refused a paid UPS Store service or been chewed out by an employee for asking for one. I have far more respect for myself as a person than "Dude" had for me as a customer. I told Amazon what happened and they changed my return channel to my local Whole Foods store.

I went in to mail several packages out and the staff was extremely helpful. They answered all my…read morequestions about shipping. The line moved pretty quickly and I was done in less than 10 minutes.

I usually don't leave bad reviews, but I had a terrible customer experience at this location. the…read moreworker here does not want to help- I went to this UPS store for help, and I got belittled for asking a basic question about UPS, told that he could help me but he will not because I was incompetent. I would not recommend this store front.

I used Mr. McKenzie's services recently to get items shipped off, to a few different organizations…read morein Haiti in order to help out with all that is going on down there. His service was prompt, professional, polished and proficient. One of the best shipping experiences I've ever had. He even helped me carry all my items into his store front and packed the 5 barrels I bought, even though he didn't have to. I mean what a guy. Although finding the place was a little tricky, his location is 705 W. Howard st

Mr McKenzie is professional and is. very adept about the handling of all things shipped…read more His expertise is valued, direct and honest. He certainly knows a lot about packing his barrels and timeliness of arrival of pkgs shipped Thank you mr McKenzie , for the peace of mind provided during this journey to have all the home comforts of an expat life

The people who work here are so friendly and helpful. Most of the time when I need something I know…read moreI can go there w/out going next door to Western Union for some of the same things they offer but poor service and bad price.

This place is a total nightmare and beyond shady. I went here today with the simple request to have…read more5 sheets of paper scanned and emailed to me. It took the woman 45 minutes (45 minutes!) to complete this task and at the end, I checked my email and she had sent me a copy of someone's immigration application, with all of their personal information, and none of the 5 pieces of papers it had taken her 45 minutes to scan. She also wanted to charge me 2 dollars per page, which is completely insane. I can not imagine any scenario which would cause me to step foot in this place ever again.