This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

Very rude customer service. Never received an email with my tracking number. Came in on a Saturday…read moreand waited until Monday to call for it. I checked everywhere in my inbox. Once I called, the person on the phone gave me a hard and placed me on hold multiple times. Before giving me the tracking number he mentioned "we're very busy". It's not anyone's fault about me not getting my tracking number. I'm under 30- I know how to search my email. I wish he would've been nicer as I was not rude at all. Not coming here again for anything regarding shipping. Edit due to the response: love the professional response! Goes to show my review wasn't wrong. I needed the tracking number to let the company know so they could track it. I didn't ask if the package was delivered, I asked for the tracking number.

What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

I've been sending things from this store for years now, and half of what I send goes to Canada. The…read moreservice has always been great, but today it was just exceptional. It turns out shipping to Canada has gotten exponentially more expensive and time consuming, as customs personnel are now demanding a ridiculous level of detail about what's in the box. The person at the desk (there was only one when I was there) was incredibly helpful. She entered all the data required on my proposed shipment so she could give me a price (nearly $300, about three times what I expected to pay). She held my hand while I dithered trying to decide what to do, and then she made suggestions for alternate methods of shipping. What's more, she did all this while helping someone on the phone and taking in drop-off packages. While she worked, a line formed, but she never missed a beat or became impatient or short with the customers she was serving. She just kept working quickly, kept being responsive, and kept delivering superior service. My sincere thanks. I didn't get the name of the person (my bad), but she likes Oingo Boingo. YES!

Fazo was incredibly helpful and patient with my multiple returns. I'm thankful he was there.read more

This review is for dropping off a return to Amazon. The store itself looks on the shabby side…read more When I walked in, there was a gentleman behind the counter taking care of a customer on the phone and a woman sitting in the window on the phone. Because the gentleman was the only person I saw in the store, I just stood in front of his desk waiting for him. Eventually the woman that was sitting in the window got up and walked over to the second counter and asked if she could help me. She was pleasant enough and took care of me, but I didn't realize she worked there until she came over to the counter. Can't say for sure if she was helping a customer or on a personal call.

I went in to mail several packages out and the staff was extremely helpful. They answered all my…read morequestions about shipping. The line moved pretty quickly and I was done in less than 10 minutes.

The people who work here are so friendly and helpful. Most of the time when I need something I know…read moreI can go there w/out going next door to Western Union for some of the same things they offer but poor service and bad price.

This place is a total nightmare and beyond shady. I went here today with the simple request to have…read more5 sheets of paper scanned and emailed to me. It took the woman 45 minutes (45 minutes!) to complete this task and at the end, I checked my email and she had sent me a copy of someone's immigration application, with all of their personal information, and none of the 5 pieces of papers it had taken her 45 minutes to scan. She also wanted to charge me 2 dollars per page, which is completely insane. I can not imagine any scenario which would cause me to step foot in this place ever again.

I've seen far worse post offices than this. Everyone complaining of employees giving an attitude…read moreperhaps need to understand these clerks aren't the complaints department for whatever you have going on. Ask to speak with a supervisor if you have delivery issues etc. It would be much better if some of the customers wouldn't stand in line trying to mail out a single first class envelope and waiting to buy a stamp just for that one envelope. Buy a book of stamps and you will save everyone else's time including your own. It would be much better if this post office had a caller window for people picking up packages open during a certain time of day like 10am or something then it would be easier to pick up packages like it was many years ago. But look at all other retail industries where everything is being automated or self serve so it doesn't surprise me that there is only one window or 2 at most open to help you. Sometimes putting yourself in the shoes of the clerk is all it takes and try seeing it from their perspective. It's not easy to have a postal job. Postal work isn't like a simple 9 to 5 job specially the ones going on route. The biggest problem is there is no parking lot for the customers and its either paying the over priced street metered parking or risking getting a ticket and when the lines are long, like waiting for 15 to 20 minutes in line for people to get their passports done specially if you know how to fill everything out then maybe do it yourselves instead of wa ting everyone doing it for you. Then that takes away time and sometimes its not worth paying overpriced meter parking or risking a ticket for waiting in long line to pick up package specially some rude customers with their kids screaming and jumping around like its a playground. The you all expect the clerks to be all smiling when you wouldn't be smiling either if you had to work in this kind of environment.

This is one of the worst post office experiences I've ever had. I went in Saturday about an hour…read moreand a half for closing and I get there when a shift change and cash store check was happening so I get that I had to wait. But the workers had such an attitude. One of them who wander around told me to go to the next open window but when I got there then the worker gave me attitude while saying I didn't call you up. Then the wandering worker said well she can wait while you get set up. The way they didn't even seem to like each other and have to work together was not making it seem like a safe space. Luckily, this isn't my common post office that I would go to and I'm so thankful for that because the set up is so weird too like you can't even see the employee in the window to know. It's also incredibly dirty inside and there was a homeless person or something asking for money right when you walk in. Didn't feel safe, didn't feel any great customer service, extremely long wait. Never again.

Came to this UPS today with a prepaid envelope. I used one of the kiosk and it was quick. There was…read morea staff helping a customer at the counter. Fairly small unit but it works.

This UPS store is just fine. I've been here a couple of times to send off packages and it's…read moregenerally been pretty efficient and, whilst probably a bit more expensive than it would be to go to a post office, not nearly as frustrating. They also do passport photos here. There aren't any special hours for the passport photos so head in at any point during hours. As of February 2023, the cost for passport photos is only about $15. There's street parking a plenty here.

Great clean organized store. Very good atmosphere and no long period standing in line. Efficient,…read morenice, helpful staff. Excellent range of services. I was able to get my Will witnessed and notarized there because they have 3 staff members working. This was a big help and a relief and the cost was very reasonable. Convenient location. Lots of parking and I can also get there on the Lincoln Ave bus and then walk over to Starbucks!!

Been coming to this UPS for years, always good and fast experience. Clean area and I've never…read morereally have to wait.

I used Allied for a large copy order, after being disgruntled with the poor customer service and…read moreprices at Staples. Robert was friendly, professional, and fast. And the prices were incredibly reasonable. Allied gets all of my future business!

I emailed them three documents to print at 4:00 p.m. and showed up 5 minutes before closing which…read morewould have been at 5:00 p.m. and they had already closed and left the shop. I had called and spoken to a gentleman and they had provided me an email address to send the documents to, that was at about 4:00 p.m. I needed those documents as I was traveling the next day and was going to read them.