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    Professional Postal Service

    3.0 (2 reviews)

    Services - Professional Postal Service

    Mailbox centers

    Shipping centers

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    16 years ago

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    12 years ago

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    The UPS Store

    The UPS Store

    (12 reviews)

    Rogers Park

    An unsettling experience from the moment I walked in. The customer service was aggressive, not…read morewelcoming.m. I had three packages to send, probably would've given them $100, but the employee demanded ID even though I have a UPS account- and did not offer to accept a picture of the ID, an electronic ID, or any other solution. When I expressed frustration and said I then didn't need the mailer I intended to send, the employee insisted that since I had already pealed it, I had to pay him $4.50. I asked if the experience was a joke, and he blamed me for not asking more questions earlier. Maybe my earring on the right ear rubbed him the wrong way, who knows. I will not be back.

    This place is just money hungry! Any minor detail or issue they wanna charge you for that no other…read morelocation does. Last time I came and tried to return a package in the original box it was shipped to me in, they said I had to use a brown cardboard box and charged me for it. Time before that I had a package that said I didn't need any boxing or the shipping label. I just had to give them the package. I showed the guy the email stating that and he said "no I'm sorry you still need the shipping label and you can email it to us" and charged me to print it out. This time I came with the package in a cardboard box and pre-taped and he said that masking tape wasn't good enough and you need to use packing tape and charged me again. Once again, these rules never apply at any other location because I switched back-and-forth between this location and the location close to my job.

    US Post Office - Broadway

    US Post Office - Broadway

    (363 reviews)

    Uptown

    I've seen far worse post offices than this. Everyone complaining of employees giving an attitude…read moreperhaps need to understand these clerks aren't the complaints department for whatever you have going on. Ask to speak with a supervisor if you have delivery issues etc. It would be much better if some of the customers wouldn't stand in line trying to mail out a single first class envelope and waiting to buy a stamp just for that one envelope. Buy a book of stamps and you will save everyone else's time including your own. It would be much better if this post office had a caller window for people picking up packages open during a certain time of day like 10am or something then it would be easier to pick up packages like it was many years ago. But look at all other retail industries where everything is being automated or self serve so it doesn't surprise me that there is only one window or 2 at most open to help you. Sometimes putting yourself in the shoes of the clerk is all it takes and try seeing it from their perspective. It's not easy to have a postal job. Postal work isn't like a simple 9 to 5 job specially the ones going on route. The biggest problem is there is no parking lot for the customers and its either paying the over priced street metered parking or risking getting a ticket and when the lines are long, like waiting for 15 to 20 minutes in line for people to get their passports done specially if you know how to fill everything out then maybe do it yourselves instead of wa ting everyone doing it for you. Then that takes away time and sometimes its not worth paying overpriced meter parking or risking a ticket for waiting in long line to pick up package specially some rude customers with their kids screaming and jumping around like its a playground. The you all expect the clerks to be all smiling when you wouldn't be smiling either if you had to work in this kind of environment.

    Why does it say you're open til 3 and you lock the doors at 2:55? Ran five blocks to get here in…read moretime just for y'all to lock the doors early. BS.

    Professional Postal Service - mailboxcenters - Updated May 2026

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