Called on Thursday left a voice and today is 3 days later with no call back. I guess they do not need my business.

Travis came to my office and helped me with transferring files to my new computer. He was totally competent and efficient in getting my computer up and running in no time. Service was very reasonably priced, Travis was on time and professional and he was able to communicate with me in plain English. Highly recommended service! Thanks Travis and SQN!!! read more

Travis was very good at resolving some loose ends that another computer tech repair service left undone. I would highly recommend SQN for your computer repair service needs! read more

Best computer service!!! Alway there when we need them ! Very helpful they have a customer for like with us!!!

Did not end up using this service but the guys were so helpful and courteous that I expect to hire them soon. Great business model and very customer friendly. read more

I started working with Kyle a few months ago after finding him on Yelp and could not be more pleased. I run a plumbing company and am hopelessly dependent on my computer (like more than air). He has set up hardware for me as well as done trouble shooting. I was in a situation today with a browser issue that had essentially shut down my business. One 5 minute phone call with Kyle and...CRISIS AVERTED! It's so nice to have a "go to" person (Paid Nerd -as I affectionately refer to him- sorry Kyle!! (-: ) that I can depend on who is readily available, extremely responsive and great at what he does. His rates are also very reasonable. The computer gods are smiling upon me once again. read more

Got a quick quote, quick reliable service, an issue arose right after and they quickly came back out and took care of it. Highly recommended! read more

I am so pleased with your Tech Travis. He responded to my phone message yesterday promptly, came to my home when he said he would be here. I can not express how happy I am that he fixed everything to my satisfaction in a very timely manner. My computer is faster, everything is like new again. Thanks for Travis my anxiety of trying to figure this out on my own is gone!! Price was more than reasonable and I will never hesitate to call for his help again!! Great service !!! read more

I had Kyle fix my computer a couple of years ago and was pleased. I needed an OS update and other "fixes" about a month ago. He not only helped over the phone but set an appointment time to come over on a Saturday, which ended up being an all day process. However.......he is so honest and wanting to help, he made the adjustments he needed in my system and let it "do it's thing", and went to other client appointments so as not to charge me for just sitting here. IMPRESSIVE. He came back later to finish the job, went over everything he did to make sure I thoroughly understood. I'm not techie savvy at all - he was great. He also told me to be sure and contact him if I had questions, problems with understanding what he had done. I talked to him the next couple of days in a row, and then all was good. Last week he called me, following up to see if everything was okay, if I was understanding my new OS and if I had any questions or concerns. I have a home based business so down time, taking my computer into a shop etc is time consuming and I'm not making a dime all the while. Nice he comes to you! If ANYONE out there is looking for prompt, reliable, honest, reasonable computer service, call Kyle. You will never regret it. read more

SQN Tech was just Great. I'm not computer savvy and Travis was so very patient and kind. He answered all my questions and made the repairs quickly and was very reasonably priced. I would highly recommend SQN Tech. Anita read more

They have continually given me excellent service and repairs, and incredibly fair prices. I would not have the success in my business if they weren't offering affordable high caliber services all these years. THANK YOU for saving me in my moments of computer crises!! =D read more

Forget Geek Squad. Hands down the most knowledgeable, reliable, dependable, trustworthy and fastest service in the Tri-Valley. From Hardware to Software to IT, Kyle stays abreast of the latest technology. If you need to make a quick decision and don't have the time to research every gadget or piece of software on the market, you can trust Kyle to steer you in the right direction. Based on his recommendation, we purchased and had him install a RAID NAS which we couldn't be happier with. Very reasonable prices and excellent customer service. He really cares about taking care of his customers. read more

I called SQN tech with a very old on again off again problem. Kyle came out to my house the same day, replaced the mother board with one I had "JIC" sitting around. He got it up and running without charging me an arm and a leg to do it. This young kid know what he is doing. Highly recommended. read more

Can't speak highly enough of Kyle. He is not only an expert in his field, but he is a genuinely nice guy. He cleaned up our home computer and set up an antivirus. He explained some things to us about what can slow down the system and improved our pc greatly. Completely recommend his services! read more

I called SQN Tech this morning and Kyle came out the same day and repaired my PC and my Laptop in less than 2 hours!! He absolutely knows what he is doing and is lightning fast at doing it. His rates are incredibly reasonable and I would recommend him to any of my friends and family. Kyle is my new GO TO GUY when it comes to my computers. read more

Kyle has restored my faith in his service. I bought a new fan, Kyle installed free of charge. I never checked back in yelp to see if he responded. I learned today when he came to my home to replace the fan, I asked how much do I owe you, he said free, no charge. Then he proceeded to let me know he responded to my comment that I never saw before today. Kyle is absolutely the best in town. He never said one thing about my yelp comment until the very end. Truly I was embarrassed but he was very cordial and we exchanged comical responses. I truly enjoyed our very first visit. I was just upset that the fan only lasted two months. Had I checked back with yelp this would have been resolved long ago. In the mean time I used either my pc or Ipad. So happy my laptop is functioning again. Yes of course I tipped Kyle. Thank you again Kyle. read more

Very capable and personable. Fixed my computer in no time. I will definitely hire Kyle again whenever I need any computer repair or updates. read more

Daniel was our tech and he was great. He was timely and professional while taking care of multiple computers. My laptop is running much faster and everything was successfully transferred from an older laptop. I would recommend SQN to anyone and wouldn't hesitate to call them in the future for any computer repair needs. read more

I contacted Kyle for help with my laptop not starting and he walked me through all of the possible solutions over the phone without any sense of pressure to go a particular route and really seemed to keep the customer's best interest in mind. In the end, I was able to fix the issue by simply taking out and putting back in my battery at Kyle's recommendation. Anyone else could have easily charged for a diagnostic, let alone make you come in to their office. Although I didn't end up requiring Kyle's services, I will be sure to use him in the future and will refer him to anyone needing computer repairs. read more

Really, I could not be more pleased with SQN Tech! Kyle has been at my house before to repair a broken laptop. I confess, I broke it, but Kyle fixed it. That was a couple years ago, but my laptop is still my number one, go-to computer here at the house, so I'm thrilled I can still use it. Today, SQN was back to install my new printer. Not only can I print from my laptop, but Travis set it up so I can print from every "electronic" in my house! That sounds silly, but I can print from my phone, and I have been wanting to do that for months! My bad, I should have called SQN sooner. Travis was here for about 20 minutes, it was so easy for him... I would have spent all day and pulled out half of what's left of my hair. Travis charged me the minimum hour required, sixty bucks. I'm telling you, ladies and gentlemen, CALL SQN FOR RELIABLE, FAST AND FRIENDLY SERVICE. Like I said, I could not be more pleased! read more

I found Kyle on the internet 3 years ago when I was having computer issues both on my desktop and laptop. He came to my home and immediately knew what the problem was. When he quoted me a price to repair the issues...I was shocked. Not only was he quick ...he was extremely reasonable and a pleasure to have in my home. I will never go to anyone else but Kyle for any computer repairs. SQN Tech will have my business forever! read more

Very professional, reliable, and quick to repair. They make it convenient by coming to your location. Reapir worked first time. I highly recommend them. read more

Awesome service and follow up. Glad to work with Travis and Kyle. Absolutely 5 stars. I had my screen replaced and it took them almost no time to install it and the price is so so reasonable . read more

Great Customer Service! My Imac went dead recently and just wouldn't turn on. I was searching the internet for a place outside of apple to fix it and came across SQN which is local to my area and reached out to them. I received a reply right away from Kyle who advised the part I needed and where I could find a replacement piece for much cheaper than I was initially going to buy. He also gave me advice in regards to my computer and age, brownie points for the "Honesty". Once I received the part I was able to get an appointment right away with Daniel. Daniel was professional and nice he was here for about 2 hours, before leaving he made sure my computer was working the way it was supposed to and he even set it up back in my office for me. What I found most astonishing was when I went to pay he wouldn't take the payment for the two hours. He said it should have took him a much shorter time! What in the world, who even does that anymore? Not many companies I know. Honesty all around!!!! Two Thumbs Up for SQN Tech, keep up the good work guys! read more

I had Kyle come over to replace my laptop screen. He had to fix the back of my laptop, reassemble the new screen and Wi-Fi wires, and reattach the back to the laptop. Unfortunately, the replacement screen I'd ordered off eBay was a dud, and he couldn't get it to work - so my laptop isn't 100% yet. However, he walked me through the process of ordering a screen from a more reliable seller, and showed me how to install the screen myself so he wouldn't have to charge me for labor again. He apologized for not being able to fix it, but since it wasn't his fault, but the screen's seller, I had no problem. Kyle was very courteous and knowledgeable throughout the whole process. I would definitely recommend him, and in fact I'll be having him come back soon to look at our family's slow desktop. Great customer service! read more

Just had Kyle come by and fix my laptop. Unbelievable service! First he tried helping me over the phone. When that didn't work we set up a time that worked for me and him to come to my home. He even called telling me he was going to be a few minutes late. After 2 hours it's good as new. His prices are beyond fair!! He's a very competent and engaging person. I would/will recommend him to anyone that needs computer work. read more

My Amazon and Apple Account were hacked and I had malware ads constantly invading my MAC computer. I called SQN for someone to come to my house and assist me. Someone contacted me that day (Friday) and set up an appointment for the following Monday. Travis showed up and went straight to work on my computer. Within an hour, all the malware problems were gone and my Amazon and Apple accounts were up and running. The hourly price was extremely reasonable. I will definitely be calling them in the future. read more

I called SQN on a Sunday and Kyle returned my call that same day. Their business model is to come to your location and fix the problem on the spot, when that's possible. It turned out I didn't need SQN's services and had solved my internet connection issue after 2 long phone calls to Xfinity. I highly recommend Kyle and SQN. They will be the first one I call to the rescue when my next tech "crisis" arises. read more

I was having laptop issues and just knew it would be a few hundred dollars to have it analyzed and repaired. I called Kyle and after he asked a few questions over the phone, he was pretty sure it was the hard drive. I brought it over, he confirmed the problem, and I had it back the same day! Not only is it running great, but it was under $75 for everything!! I'm telling my co-workers and friends all about it, and will DEFINITELY call Kyle again! read more

I tried to add Windows 10 to my 3.5 year old HP Laptop. I ended up with a blank screen. I called a number of computer repair shops and was told repair costs and reconstruction labor would come close to the cost of a new Laptop. Based on this feedback I purchased a new Laptop from Best Buy for $430. Since I needed someone to load the files from my old computer I called Kyle since me experience with the other shop was marginal. Kyle came to my house and determined he could reconstruct me old computer for around $80. he took it home and two days later had it working as good as the new computer I just purchased. I was able to return it to Best Buy and save around $350. I highly recommend Kyle. read more

Kyle the technician was wonderful,knowledgable, and patient. Within a couple of hours at my house he had my old dell up and running as good as new. I was more than satisfied with his work not to mention his more than reasonable prices. He replaced my old Xp system with a better updated system. read more

I had recently moved to Livermore and within a week my laptop developed a problem. Not knowing anyone in the area and relying on Yelp reviews, I contacted Kyle. He was very accommodating and reassuring, even picking up and delivering my computer to my work in Livermore. He fixed the problem, replaced the keyboard, returned the laptop back within a few days, and it works like new, plus the the fees charged were a lot less than I had paid my previous tech.. If you have a computer problem large or small, in my opinion SQN and Kyle have the knowledge to fix it. I would recommend Kyle and his firm to anyone needing computer service. read more

After reading Yelp Reviews I decided on Kyle. I run a small business out of my home and was unable to get my computer started. Needless to say I was in a panic. Fast forward 18 months and I was calling on Kyle again. Once again he came over...he got my computer started and had the replacement part installed the next day. As my business expands its nice to have a computer guy that's reliable and knowledgeable. His prices are very reasonable and you will learn something about computers as well. read more