I'm still without service and have already been to the local store. I bought the modem I needed for…read morethe "Landline" there about 4 years ago. I went back to the store right after my service was interrupted earlier this month and was told that they couldn't help me because landline service is in a different branch of Verizon, but could hook me up with a mobile plan. Looking at all the Yelp complaints and speaking with friends who've recently experienced similar problems I'm beginning to wonder if Verizon is simply trying to drive "landline" customers out. In my case, it's working.

I am pleased with the services of Richard from Sales. I am currently in Tokyo, Japan and Richard…read morewent out of his way just to help me with my International Travel Roaming service. It was already passed his working hours but still helped me with my Roaming Data service. Richard worked above and beyond!! Verizon- Mohegan Lake is lucky to have a worker like Richard! Exceptional!!!

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

The screen on my iPhone 11 died and Apple was going to charge me a fortune to replace it. I went to…read more"Tech Express" at the mall in Ithaca and had great experience there. Staff are friendly and the owner is very committed to building good relationships with customers in the local community. I highly recommend this business! Martha Fitzgerald

OMG I had been having electrical problems with my Audi. For almost 2 years I had no backup camera…read moreand no push start operation. While getting my stereo fixed on my VW I perchance had a discussion with Robert about my car's issues. He wanted to try to figure out the problems. Well it took several weeks getting used parts and hours of Robert's time digging deep into my car's electrical systems. He found all my issues and fixed them. My camera now works with- 3 PDC sensors and a Parking module, my proximity sensors work, and my push button start is doing what it should. Thank you Robert for all your hard work and due dilligence. Yeah!!!! If your car isn't acting like it should electrically call Robert he might be able to help. And he is great with audio systems.

During our move from Chicago to Ithaca, electrical cord on our lamp broke. Joseph called a couple…read moreof places to see if the stores could repair the cord. Then he stumbled upon HiWay Hifi. Upon arriving, Lee met us at his store. Looking at the lamp electric cord, he said, "nothing is impossible". During our visit, Lee kept saying, "nothing is impossible". That alone made me feel confident in his skills. I saw a handwritten letter by one of his customers. She expressed her heartfelt thanks in helping her with her car repair. Based on our interaction, I could see why she felt confident. Lee repaired the electric cord for free. Just for that, HiWay Hifi deserved 5 stars. When in need of repairs, go to HiWay Hifi. As Lee said, nothing is impossible.

They installed a remote starter in my car. Cost $370.00. The remote quit working after I month and…read morehalf. My car started having issues with hatchback sensor. They say the remote won't work with the sensor saying the hatchback open . They caused the issue and refused to fix it. Now it will cost me more money to fix their screw up. I paid for a unit that doesn't work. They stole my money. I got a remote start that won't work.

I'd been thinking about getting a remote Car Starter for quite a while but wasn't sure who I could…read moretrust with my SUV I'm so glad I went to Pro Audio. Not only was the staff courteous and professional but the service was outstanding!!!! I brought my car in the morning and in a few short hours my remote was installed. When I picked my car up the salesman explained everything in detail (I'm not very mechanically inclined). Did I mention the price? It was incredible!!! I would definitely recommend Pro Audio!!!

Mario helped make (what felt like) an impossible situation possible. If you are left with the task…read moreof clearing out a loved one's space, I cannot recommend Clear It Out Junk Removal enough. Their prices are fair and the most competitive you will find in the Ithaca region. One of the most positive aspects of this company is that it's run by a genuine individual with integrity and it reflects in their business practices. If you want the job done right, by a company you'll respect, go with Clear It Out Junk Removal.

We spoke with this company and explicitly told them how much we needed hauled (small basement's…read moreworth). We were very specific to ask the size of the truck. We were told they had a small truck and a large one for whole households and that we'd be the smaller truck and gave us a quote. Today they showed up, put 4 things on a mostly empty trailer (not truck) and told us that was all they could take. If we wanted to fill the trailer it would be twice as much. It was unbelievable, very misleading. We had them unload the few items and they left (telling us good luck finding anyone else.) They may have gotten good reviews from those who only need a specific item or items taken, but beware of hiring them for anything else. Oh, and by the way, they request to be paid in cash rather than check.

When we were purchasing our new home, we found out that JB was the company the previous owner dealt…read morewith. We were going to stay with our current fuel company but the woman I talked with at the Cortland office that was so helpful and offered us "new client" pricing that we decided to go with JB. They sent someone to come over the day we moved in to check the lines, etc., and gave us an overview of what to expect going forth. So far they've been great to deal with!! Beth B.

They were one of the most difficult places I've ever had to deal with. There's one lady that…read moreanswers the phone that has absolutely no clue what's actually going on or just doesn't care about her job whatsoever. When I got my propane tank dropped off the girl that has absolutely no clue what she's doing told me in 3 days someone would come and fill it up fully, it was over a week later that someone actually did show up to fill it which wasn't a big deal but I had never had a big propane tank like that so I had no clue how long the starter amount they put in there would last and it was the dead of winter so it was nerve racking. After they come and fill it fully they give you your bill which, as what the clueless lady said, should've been just about 200-220. The bill was over 100 dollars more than the price I was told it would be and when I called they were acting like I was crazy because "the price on propane fluctuates". However the only reason I gave two stars is because they did fix the bill for me and gave me the amount I was told it would've been, them fixing it however caused a whole new set of problems. Fixing the bill took them over a month and I kept calling about it and kept being told it wasn't done yet and that they'd send me the bill which I never ended up getting. The only reason I knew it was finally fixed is when they finally called me OVER a month later and asked me when I was planning to pay the new balance like I was the one who was taking forever. Keep in mind I never got anything in the mail about and I called many times to check up on when I would get the new bill and was told that they were working on it and to wait until I received the bill in the mail. The only semi decent thing about that was they let me pay over the phone which they wouldn't let me do the entire time they were "working on it" I'm sorry but I refuse to believe it took them an entire month to fix my bill. And lastly I called them at maybe the second week of April and asked them to come pick my propane tank, I asked when it would be picked up and was basically told " that's not how it works they get to it when they are in the area". I'm 20 minutes from Cortland and pass where they reside nearly daily and I'm in a campground full of people who specifically get propane tanks through JB Smith but okay fine I can understand not making a special trip. I asked for an estimated time they'd be in the area because I wanted to be here when they picked it up and she looked it up and said they'll be there and should be able to pick it up in a week. Over a week passes and I haven't been called or notified in any way why no one has shown up so I call and I get the same damn girl who could care less and she tells me that almost ALL of their trucks broke down and they're having this huge problem and I'm like okay that's fine when will they be coming now. she tells me some specific day within the week that I can't remember now and guess what no one come yet again. From the very first time I called it's been around 2 and 1/2- 3 weeks and I'm about to be moving so I called today and got someone who actually knows what they're doing and I explain how long it's been and that I'm leaving and you know what she says , we can have someone over there this afternoon. THIS AFTERNOON. Like seriously has it been that easy from that start. An hour after that phone call someone is here picking up my propane tank. Except now, I don't know if they have a policy where they don't hook back up your own propane tanks but, I'm now left with figuring out how to put it back together and make sure it's not leaking alone. They are the sole reason I will not be winter camping again. The only time I enjoyed anything about JB Smith is after I finally got them paid and I wasn't having to call them or deal with them at all and I had a propane tank I didn't need to fill for 3 months and could use without worry. Worst experience ever.