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    Fiberspark Internet

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    AT&T Store

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    Came up to visit my son and he needed a new phone. I took him AT&T and I wanted to buy him a new…read morephone. They didn't ask me about how I wanted to pay for it or if I wanted insurance. They just tried to force everything on me Worst att store ever

    I ported my number from Cricket Wireless to AT&T Prepaid on Monday. I can make calls but still…read moredidn't have data and texting after 2 days. I came to the store this morning after spending many hours on the phone with AT&T CSR and tech support, who couldn't resolve the issues after going through all the troubleshooting drills. Ultimately I spent all morning at the store but I am very grateful and impressed by the work ethics, professionalism and dedication of the staff I met. In particular, I want to give kudos to Shauntay and Melissa, who talked with tech support, supervisors and eventually connected me with Apple (network issues). Melissa worked tirelessly and relentlessly since there were various barriers and limitations that she had to address. She also had to multi-task to help with other customers since the store was becoming busier as the morning progressed. I was relieved that my data and texting functions were restored at the end. We are lucky to have such exemplary staff at the AT&T Ithaca store, who do their best to serve, assist and advocate for their customers when needed. They are to be commended for the fine work they do and have reversed my first (unfavorable) impression of AT&T. THANK YOU!!!

    Fiberspark Internet - isps - Updated May 2026

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