Thus was our second time using Sparks. It was another positive experience and we continue to…read morerecommend them! Showed up on time, polite, educational, efficient. Managed to do more than i had expected within same time frame. Cleaned up afterwards.

Wish I knew that minimum charge is for 1.5hr at the time of my call. Service was good, and our…read moremisunderstanding resolved.

We had need for a kitchen faucet replacement. Rob kept in communication and let us know the status…read moreof his call. When he arrived, he was personable, friendly, and efficient. The install went great. Would definitely recommend him and will count on using him again.

Wrenn's Plumbing and Heating, Watkins Glen NY - I would not recommend him. He never wiped his feet…read moreevery time he had to go to his van and I had to mop 3 floors after he was done installing my new boiler. He also let a lot of water drain out onto an unpainted plywood floor with was aborbed into the plywood and took days to dry up. He complained about heat in the boiler room and how small the space was to work in. Finally on day three he was connecting thermostat wires to new boiler when he discovered some prior service tech had wired three of the 4 zones to one zone so now when a thermostat is calling for heat all zones are activated to reach the temp that zone 4 is set at. He claimed to fix this was too time consuming and complicated and he had other customers that needed his services so he left without ever setting up another appointment.

I called Donahue Halverson to come look at my Munchkin boiler--in its death throes--and give me an…read moreestimate on options going forward. A very friendly, amiable guy came out and had a look and promised to send me an estimate later in the week. When I didn't hear, I called and got their voicemail. I explained that I was expecting an estimate and that I'd be going out of state for two weeks and hoped the estimate would arrive by the time I got back. it did, and I had questions, so I called back. The woman who answered the phone seemed confounded by my request and said I needed to sign the contract and send it back. I explained again that I had questions that needed to be answered first. She wondered what my questions were, so I explained what they were. In a none too polite manner she said someone would get back to me. No one ever did.

The best and the nicest. Love their tech who saves us again. Previously installed a water heater…read morethe same day. Now, replaced a kitchen faucet, fixed a leaky sink and fixed a leaky bath faucet. All done the same day and perfectly! Love these people!

Well our entire family have been using HSC Associates for over 20 years and they have always done a…read morestellar job servicing and installing numerous HVAC systems in our various properties. Recently our Mitsubishi split went down in our main tv room during this lastest round of scorching heat. HSC responded immediately and between Marvin, Brandon, Kevin and Zack were able to find the problem and get it back into operation. Ahhhh! Cold air again!!! Great job fellas. 10 Stars for this fix. Thanks again. Loyal Customer, D. Barr Family

We have been HSC customers for 12 years since our move to Ithaca. Last spring, they cleaned and…read moreserviced our boiler incorrectly, and when we started using the heat, it whistled loudly. We called them, and they came and said it was their error--no charge. They then sent a bill. We called and reminded them, and they said it was no problem. This year, when we called to make our annual appointment for service, they said they would not come unless we paid in advance because we had an outstanding unpaid bill. We explained, but Brandon became increasingly annoyed. HE HUNG UP THE PHONE! Never have I encountered such unprofessional behavior. How dare he? Is this a way to treat customers? Marcia Kepecs Ithaca NY

Horrible service. Horrible way to conduct a business. Bill came and "fixed" our propane fireplace…read more We paid him on the spot. Three days later fireplaces quit working. Called Bill twice and three times a day for 10 days and left messages . He never called back and never came to fix the the problem . Had to call another contractor to fix the problem and pay yet again.

They are very reliable and do excellent work at a reasonable price. Plus I love helping our local…read morebusinesses out. Would highly recommend them.

These guys were efficient and clean, and were able to actually come out in a decent time frame. I…read morecalled three other electricians in town, and one called me back to say that "Dave" would call me about an appointment (still waiting), and two others just didn't return my call.

I can't recommend Burris enough. They got me in quickly and replaced my hot water heater a couple…read moredays later. They were helpful, polite, and informative. The person who I spoke with on the phone was also super helpful. They also left no mess after the job which I really appreciated. I will definitely be reaching out to them in the future.

Jim Proper is one amazing guy! We have worked with him for years now, and are the blessed…read morebeneficiaries of his dedicated, caring service for the systems in our home in Genoa. Without hesitation, we would recommend Burris Plumbing & Heating - Jim responds to calls quickly (and even faster for emergency services like we had earlier this month), arrives with a smile and an upbeat attitude and tackles everything effectively and efficiently. No need to call further: stick with the best, and that's Jim Proper.

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.