The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

Can't be happier with service and quality job! Much recommended! Tracey and Wren are wonderful!…read moreTruly friendly, fast and professional. A gem!

I was ghosted by this company. I called Donohue Havlerson for a leaky toilet. Two guys came out and…read morereplaced the ring - $233. It still leaked, so John from the company came out and replaced the PVC flange - no charge. It still leaked. He came back and said he would need to replace the PVC flange with a metal one. He said he would come back later in the week. Never heard from him again - he stopped answering my texts. I've called the office 5-6 times, with no reply. Same with email. Haven't heard from them for 2 weeks, so I assume they ain't coming back. So I'm out $233, with a toilet that still leaks. All interactions with the company were friendly and professional, so this is a mystery. Bottom line: maybe Donohue Halverson will finish your job, maybe they won't.

Great electrical work, poor plumbing experience, Expected a higher quality result and was very…read moredisappointed.

Martins installed a boiler w polypropylene to finalize our driveway heater. Their technical work…read morewas great and they are very organized We felt that communication could have and should have about the boilers details: internal safety temps, propane consumption, details re the snow sensor, temperature sensor etc. It's all worked out now but at the consumer end, we wld have appreciated details early, not because I called Martins a lot. I'm sure I was annoying but they were very polite and Leonard was excellent about information. I'd use them again for work but I've learned to ask questions sooner.

Well our entire family have been using HSC Associates for over 20 years and they have always done a…read morestellar job servicing and installing numerous HVAC systems in our various properties. Recently our Mitsubishi split went down in our main tv room during this lastest round of scorching heat. HSC responded immediately and between Marvin, Brandon, Kevin and Zack were able to find the problem and get it back into operation. Ahhhh! Cold air again!!! Great job fellas. 10 Stars for this fix. Thanks again. Loyal Customer, D. Barr Family

We have been HSC customers for 12 years since our move to Ithaca. Last spring, they cleaned and…read moreserviced our boiler incorrectly, and when we started using the heat, it whistled loudly. We called them, and they came and said it was their error--no charge. They then sent a bill. We called and reminded them, and they said it was no problem. This year, when we called to make our annual appointment for service, they said they would not come unless we paid in advance because we had an outstanding unpaid bill. We explained, but Brandon became increasingly annoyed. HE HUNG UP THE PHONE! Never have I encountered such unprofessional behavior. How dare he? Is this a way to treat customers? Marcia Kepecs Ithaca NY

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

Replaced a garden spigot. Pleasant technician,…read more Expensive. You should know, they charge full labor rate for the technician to go buy parts!

I wanted to do a service on the Noritz on-demand water heater D'Amico Plumbing installed, as well…read moreas change a shower head and stop a faucet leak they had failed to fix on a prior visit. The tech that arrived had no idea of how to service the Noritz. He reviewed my Manuel but left it leaking. Worse, is that he soaked my faucet head in vinegar and dribbled it all over the marble entry way. It has ruined the marble and it is not repairable. After removing the shower head and faucet, the plumber could not install a comparable style unit, so took off for a few days. When he returned, I bought a temporary unit so I could shower. Then threw this outfit off my property. Noritz denies that D'Amico is an authorized vendor and installer. They recommended an alternate which corrected all of my problems. I was left with having paid nearly $400 to D'Amico, out the cost of the temp hardware, and they were not willing to repair or replace my damaged entryway. Final insult is a snotty attitude. You can definitely find a better place to get plumbing services and products.

We called Lake to Lake Electric to disconnect an old sub panel no longer in use. We were pleased…read morewith the work, price and quick response. So we asked Zach (owner) for a price to upgrade the main panel as we waned to add mini splits for air conditioning, but didn't have room for additional breakers. Zach came back with an estimate. They just finished the additional work and again and did great work again. This work was completed by Nate, also knowledgeable and cleaned up nicely afterwards. Overall Zach Zanghi (owner) has fair prices, communicates well and employs knowledgeable people.

We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

UPDATE 9/18/2026…read more Fact Check: The Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience spent 3+ hours diagnosing my generator's failure to run and yet could not positively identify the problem so they were not able to fix it. They told me more troubleshooting was needed. Dailey Electric identified two (2) problems in less than 15 minutes. The Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience did not discover a blown fuse in the transfer switch in 3+ hours. Dailey discovered the blown fuse in the transfer switch in 5 minutes. The Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience did not discover that the controller was melted in 3+ hours. Dailey discovered the melted controller in 5 minutes. The Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience could NOT FIX the problem in 3+ hours! Dailey FIXED the problem in less than 2 hours. FLPS billed me for $950.00 + in labor, while not repairing the unit in 3 visits. Dailey billed me for $250.00 in labor, and fixed the unit in 2 visits. FLPS charges $250.00 per hour. This includes travel time! Dailey charges $125.00 per hour. Travel time is excluded. The Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience recommended replacing the entire unit for more than $15K. Dailey repaired the unit, which is functioning perfectly today. A savings to me of over $14K!!!! Since Dailey fixed the problem in under 2 hrs while the Finger Lakes Power Systems tech who is certified and factory-trained with 8 years experience NEVER did figure out what was wrong, I requested a full refund from Tara Barnhart, the Service Manager. She refused. I paid FLPS' bill by credit card. I immediately disputed FLPS' charge on my credit card on 7/1/2026. The credit card company contacted FLPS on 7/3/2026, 7/15/2026, 7/30/2026, 8/4/2026, 8/14/2026. FLPS owner, Mr. Dan Lewis, DID NOT RESPOND to any of the five (5) repeated requests from the credit card company. The credit card refunded the money I paid, in full, on 9/9/2026. Lessons learned: 1. If you don't really care about getting your generator fixed and have money to burn, Finger Lakes Power Systems is the company for you. They employ techs who are certified and factory-trained with 8 years experience, but who cannot diagnose simple problems quickly or in a cost effective manner. 2. If you would like to spend a reasonable amount of money for a quick and permanent fix by a competent technician: USE DAILEY Electric in Penn Yan!!!!!