My Generac 17 kw standby generator failed after a lightning storm. It would start and then shutoff…read morewithin a few seconds. I contacted Finger Lakes Power Systems to repair the unit. Their Service Manager, Tara Barnhart, advised that a tech would be sent out shortly. The tech spent 3 hours of troubleshooting over 3 visits. Tara contacted me by phone and advised that the tech was unable to identify the cause of the failure, and more troubleshooting was required. She advised that the cost to date was $1000 and would I like to continue. She advised that the problem could be fuel related, stepper motor/mixer, the controller or something else. She advised getting a new generator and would like to schedule an appointment. I told her that I thought that the technician's analysis was poor, to stop troubleshooting and to invoice me. I received an invoice for $995.00 with the Note: "Replaced fuel solenoid and brushes, generator still not running properly. Technician recommends replacing fuel regulator and stepper motor/mixer assembly and possibly controller or replacing entire unit." Before the tech's analysis and part swapping, the unit would start, run a few seconds, shutoff. After the tech's analysyis and part swapping, the unit would start, run a few seconds, shutoff. The tech changed nothing and gave me a useless diagnosis for $1k. I had another tech examine the unit. He discovered within 15 minutes of visual inspection that the controller was fried, possible due to the lightning storm. He also discovered that a fuse in the transfer switch was blown. These two items were not discovered by FLPS. Avoid this company!

We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

We called Lake to Lake Electric to disconnect an old sub panel no longer in use. We were pleased…read morewith the work, price and quick response. So we asked Zach (owner) for a price to upgrade the main panel as we waned to add mini splits for air conditioning, but didn't have room for additional breakers. Zach came back with an estimate. They just finished the additional work and again and did great work again. This work was completed by Nate, also knowledgeable and cleaned up nicely afterwards. Overall Zach Zanghi (owner) has fair prices, communicates well and employs knowledgeable people.

Dan was able to get out to my house right away to work on my protect. In prepping for some…read morefoundation work, I needed my AC unit drained and moved. Dan was very knowledgeable and professional - helping to explain what needed to be done. The work cost a bit more than I was hoping but was well worth it for the service and professionalism. I combed through other reviews of other services in the area and found many complaints on timeliness, quality of work, and follow through. I have no such complaints of M2 and will definitely continue working with them for all my HVAC needs. Thanks Dan!

M2 is terrific! They had someone here within 3 hours of my call, and 45 minutes later - problem…read moresolved at a VERY reasonable price.

It was Saturday evening of Memorial Day weekend when our water intake pump froze up. We took it…read moreapart to see if we could find a reset switch and could not. We called Mertec to come out and fix the pump or we were going to have to have our house full of people go home. My call was answered on the first ring by a pleasant gentleman. He asked a bunch of questions then made some suggestions as to what we might try first. We did and called him back. Based on what we told him at that point, he made some final suggestions and asked that I call him back and let him know how that worked out. We did what he said and the pump worked great. I called him back to say thank you and ask how much I owed him and he chuckled and said you don't owe me anything, but that if plumping needs arise in the future to think of him. I absolutely will look to Mertec for any future needs as well as recommend them to anyone in need. Our fix was simple for people that have some basic mechanical knowledge. However, rather than take our money, be was more interested in making sure we has water service. Thank you for saving our weekend.

I used their services to update my thermostat to a WiFi one. This AM the heater was not kicking in…read more I called at 7 and they were there within the hour. They got the heater running. It is an older system. When the weather gets better, I'll be calling to see about an upgrade!

Steve recently came over to access an electrical issue in my basement. He was knowledgeable when…read moreit came to the work that was to be done. He left the place cleaner then prior to him working! We will have Bradford's come back again.

Four Winds Chimney came out to inspect the two fireplaces in the house. We had not had them…read moreinspected since we purchased the house a few years ago. The technician, Mike, was outstanding as he recommended that I sit down with him to watch the inspection of the fireplace and explained in detail the images as they crossed the screen. Mike also inspected the chimney on the roof and the vent for the oil-based furnace in the basement. Mike provided me a complete report with pictures, and he went over his recommendations. I am having them come out to perform some repairs that were needed.

When cleaning our gas fired fireplace I noted what looked like water had been dripping into the…read morefireplace. Four Winds Chimney came out to examine the fireplace and the chimney and found cracked flue tiles. The technician, Jon, provided us with a complete report including pictures of his findings. We had Four Winds Chimney do the repairs. The work was superb and everyone involved was professional and courteous. I highly recommend Four Winds Chimney.

Rivard Heating & cooling provided top notch service and attention to detail. My home warranty…read morecompany (American Home Shield) made this process very challenging but Marsha at RHC stayed committed to ensure I received excellent service, she never gave up even when the warranty company had her on hold for an hour and 30 minutes on several occasions . I would give them 10 stars if I could . I highly recommend there for any of your heating and cooling needs.

When we got to our vacation home this spring, we found we had no water. Bill Kellogg fixed the…read moreproblem quickly and reasonably. We had Kellogs do our winterizing last fall and were also very pleased. They were professional and friendly to work with.

We used Kellogg's services to support proper treatment of our highly odorous sulfur well. They…read moreinstalled equipment to reduce the odor plus assisted us with filtering our whole house backwash system. Given that our well is temperamental and the odor randomly returns, the Kellog team has worked hard to come back n help us more often than most other plumbers have done. They have been the best in the last NINE years of water purification n sulfur reduction thus far. They also just opened a plumbing supply store on RT #230 near the Wayne market. They even carry our in line water filters at a price that matches Amazon!!! Certainly we rely on their work as reliable