It was Saturday evening of Memorial Day weekend when our water intake pump froze up. We took it…read moreapart to see if we could find a reset switch and could not. We called Mertec to come out and fix the pump or we were going to have to have our house full of people go home. My call was answered on the first ring by a pleasant gentleman. He asked a bunch of questions then made some suggestions as to what we might try first. We did and called him back. Based on what we told him at that point, he made some final suggestions and asked that I call him back and let him know how that worked out. We did what he said and the pump worked great. I called him back to say thank you and ask how much I owed him and he chuckled and said you don't owe me anything, but that if plumping needs arise in the future to think of him. I absolutely will look to Mertec for any future needs as well as recommend them to anyone in need. Our fix was simple for people that have some basic mechanical knowledge. However, rather than take our money, be was more interested in making sure we has water service. Thank you for saving our weekend.

From the owner: Emergency Service and Repair. Our phones are answered LIVE 24 hours a day…read more We do all phases of Plumbing, Heating / Cooling, Electric , and construction. The main thrust of our work has always been service work. We are avaliable 24 /7 to help those in need. We are also home builders and have built for Barden Homes and Avis America Homes for over 20 years. We enjoy building additions and renovations and, I might add, do a fine job of it so our customers say. We are Bryant / Carrier dealers and also represent the System 2000 for Energy Kinetics. These are high quality and very efficient HVAC products.

Dan was able to get out to my house right away to work on my protect. In prepping for some…read morefoundation work, I needed my AC unit drained and moved. Dan was very knowledgeable and professional - helping to explain what needed to be done. The work cost a bit more than I was hoping but was well worth it for the service and professionalism. I combed through other reviews of other services in the area and found many complaints on timeliness, quality of work, and follow through. I have no such complaints of M2 and will definitely continue working with them for all my HVAC needs. Thanks Dan!

M2 is terrific! They had someone here within 3 hours of my call, and 45 minutes later - problem…read moresolved at a VERY reasonable price.

Replaced a garden spigot. Pleasant technician,…read more Expensive. You should know, they charge full labor rate for the technician to go buy parts!

I wanted to do a service on the Noritz on-demand water heater D'Amico Plumbing installed, as well…read moreas change a shower head and stop a faucet leak they had failed to fix on a prior visit. The tech that arrived had no idea of how to service the Noritz. He reviewed my Manuel but left it leaking. Worse, is that he soaked my faucet head in vinegar and dribbled it all over the marble entry way. It has ruined the marble and it is not repairable. After removing the shower head and faucet, the plumber could not install a comparable style unit, so took off for a few days. When he returned, I bought a temporary unit so I could shower. Then threw this outfit off my property. Noritz denies that D'Amico is an authorized vendor and installer. They recommended an alternate which corrected all of my problems. I was left with having paid nearly $400 to D'Amico, out the cost of the temp hardware, and they were not willing to repair or replace my damaged entryway. Final insult is a snotty attitude. You can definitely find a better place to get plumbing services and products.

Me home had a leak in the basement that I couldn't get, they showed up really quick and fixed it…read morefaster than I thought possible.

Josh did a great job installing a new pressure tank and hot water heater complete with new plumbing…read morein one day. The plumbing work he did for me is excellent! You can't beat his craftsmanship.

We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

It's in their name- Superior Plumbing Service towers over their competition due to their stellar…read moreplumbing repair and installation. They have been impressing their customers for close to two decades, and it's easy to see why. Their competitive prices, wide scope of service, and adept technicians make them the clear choice for any of your plumbing needs. It's been an honor providing Phil, Gillian, and the SPS team with storage solutions for their projects.

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

I have had 3 projects done by Isaac (boiler/water heater, stand alone generator, full house…read moreinsulation and could not be more pleased with the quality of work and the installers themselves. My latest installation of full house insulation was done over a 4 day period by two men named Kieth & Cordell. Very respectful, always on time and cleaned up everything each and every day. I recommend this business fully for any project that you have.

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.