I requested a quote for installing a heat pump system to replace an ancient fuel tank furnace…read more Halco came out and quoted me $72K for work other companies quoted me $26K for! Obviously, I ended up going with the cheaper company, HSC Associates, and I'm sooo glad I did. HSC was great! But Halco? Stay faaaar awaaaaayyyy from these scammers.

The person who came out was personable and charming but that's the only good thing I can say about…read morethe company. It took weeks to get a written quote after he had been by. I asked if we could discuss a few things on it and the he kept saying he'd call but never did. I tried calling him a few times but eventually gave up. Part of their sales pitch is that they come out for emergency calls for their customers and how there's always someone available but if they can't even call me back to get a project started then why would I believe they'd actually show up when I needed a repair? Their quote was literally double the other quotes I had gotten and the markup on some items was ridiculous. The furnace model was listed on the quote so I looked it up and they were charging me nearly 5x what it cost. And it isn't like they were rolling in labor or other parts because everything was itemized. In the end, I went with a different company who did great work for half the price Halco wanted.

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.

Efficient and knowledgeable plumber. Tristian D and very professional. Expensive but it was done…read moreright.

I contacted this company as a property owner with multiple rental properties to ask about services…read moreand eligibility for available incentives and grant programs, as the information online was unclear. My goal was to have an initial conversation to see which properties might qualify before moving further. The representative said she could help, but the call focused on collecting detailed information to pass to a specialist rather than answering general questions. I was asked for my billing address and the exact addresses of all properties. When I asked why this was needed at such an early stage, she explained they use addresses to look up assessment values, square footage, and photos or details from sites like Zillow before an audit. I explained that online data often does not reflect conditions relevant to insulation needs, basement/attic size, etc and that I was happy to provide full details once we determined it made sense to proceed. I was told I likely would not receive a call back without providing addresses. After giving one address for a property we were open to getting a quote on, I was told a callback would take about four days. Five minutes later, I received another call saying they would not be able to help, without any explanation given. Overall, it appeared the priority was evaluating properties to decide business viability, instead of first discussing services or eligibility.

We had Halco do the original 40 panel solar installation in July 2015 and we were very, very happy…read morewith their installation. In November 2023 we had to have a new roof installed on our home. They coordinated taking all the panels down, storing them next to our home, and reassembling them. While it was $5,000 to do this, it has been worth it for sure. We have always had a professional response and taking care of any problems that have come up. We go 6 months of the year with NO electric bill. The payback is about 7 years on this kind of investment, but we are very happy with their product and customer service, plus we own American made solar panels!

Replaced a garden spigot. Pleasant technician,…read more Expensive. You should know, they charge full labor rate for the technician to go buy parts!

I wanted to do a service on the Noritz on-demand water heater D'Amico Plumbing installed, as well…read moreas change a shower head and stop a faucet leak they had failed to fix on a prior visit. The tech that arrived had no idea of how to service the Noritz. He reviewed my Manuel but left it leaking. Worse, is that he soaked my faucet head in vinegar and dribbled it all over the marble entry way. It has ruined the marble and it is not repairable. After removing the shower head and faucet, the plumber could not install a comparable style unit, so took off for a few days. When he returned, I bought a temporary unit so I could shower. Then threw this outfit off my property. Noritz denies that D'Amico is an authorized vendor and installer. They recommended an alternate which corrected all of my problems. I was left with having paid nearly $400 to D'Amico, out the cost of the temp hardware, and they were not willing to repair or replace my damaged entryway. Final insult is a snotty attitude. You can definitely find a better place to get plumbing services and products.

Horrible attitude.. Didn't tell me anything that was going on with my furnace, said it was running…read morehot but he didn't know why and then it quit working as soon as he got his money and left... and now I am left heating a whole house with a pellet stove because I cannot afford to bring someone else in to FIX it...

Summit Burner Service did a super job installing a new steam boiler system for us. They…read moredisassembled, removed and hauled away the old boiler and piping. Installing and piping the new boiler took several days including all setup and tuning. We, my wife and I are so pleased with the experience and of course the installation. We're ready for winter, yeah, thanks to Summit. I've included a couple photos of our new Burnham Megasteam boiler. Excellent work!