Wes came out quickly to give a quote on an electric service upgrade. He explains things clearly, is…read morevery professional and clearly a good person to work with. I wouldnt hesitate to recommend him to anyone.

Wes did a fantastic job on a service upgrade from 100A to 200Amps. A friend/contractor referred him…read moreto me, I called him, and he promptly called back. I requested that we use text messaging and so we communicated that way, which I prefer. He gave me a written quote and explained the process to me. When he said everything was included, I was skeptical. I asked if that included the outside wire, the charge from NYSEG for the upgrade, and a 3rd party inspector (required by NYSEG). He said yes. He explained it would take one day. We scheduled a WED and everything went well except for a minor snag. The electrical lineman from NYSEG was waiting for Wes to show up at 9am when Wes just wanted the service disconnected and he would be there an hour later. I called Wes and he explained to them that he just wanted a disconnect and then they should come back for the re-connect. Then Wes went to work, wired up the panel very cleanly, and got power back up by the end of the day. He didn't finish all the labeling (my panel was an ugly, unlabeled mess before), so he cae back a few days later to help with that. I really appreciated talking to the guy who would do the work; that way there wasn't much that would be lost in communication. Wes also told me his experience working at the Port Authority in New Jersey on giant cranes. So he has many many years of experience. You should also be prepared that Wes will recommend lots of upgrades because "things aren't done right". Like GFCI outlets in the kitchen where there is water. This is code today but wasn't code many years ago. So, take these recommendations seriously, but he's not trying to oversell you like a car salesman. I may be slightly biased because my structural contractor, whom I love, recommended Wes. But Wes did a great job and earns this 5-star recommendation. The price was roughly $1800 for the job. No hidden fees.

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

These guys were efficient and clean, and were able to actually come out in a decent time frame. I…read morecalled three other electricians in town, and one called me back to say that "Dave" would call me about an appointment (still waiting), and two others just didn't return my call.

Have used them three times for household updates, and appliance installation and upgrades. Each…read moretime we've had the service by a really nice guy named Jared, who works efficiently and, um, pleasantly. He's always honest about the conditions he finds in our 100+ year-old house and gives helpful choices, I.e. "This is happening. I could do this and it would involve this and cost that..or we could do this.." Reliable, great work, and less expensive than we always think it'd be.

Drew at Pleasant Valley has been absolutely incredible helping me prepare my home to be sold. He's…read moreknowledgeable, trustworthy and friendly, and he was SUPER patient with my pack of dogs. Highly recommend!!!

I was ghosted by 5 different electricians. They came same day I called and they were Very…read moreproficient and easy to work with. I would hire them again

$2100 LABOR charge for a 3 hour job any competent handyman could have done. Materials and…read moreinspection were added and extra - but those were fair. I trusted him because he was local and had done a small job previously for a fair rate. Job was NOT an emergency! NYSEG by passed the switch and said was now safe but needed repair. Have had 4 other competent contractors I would called had I not TRUSTED him to be fair and asked for a quote. When contacted after, the highest one said they would have been at $1200 labor at the most. Keller claimed "flat rate". Flat rate maybe for a Master union electrician with 30 years experience in NYC. Not for a bus driver who took a few courses years ago and moonlights as an electrician. Lesson learned - do not trust the local guy to not take advantage of a senior citizen on fixed income. No Christmas trip to NC this year to visit grandkids. Thanks Chris - you got me - nothing fair or right with what you did

Chris was great! He came the same day- diagnosed where our electrical shirt was (difficult in a 100…read moreyear old lake house) and fixed it quickly. Reasonably priced, very professional. I highly recommend him.

The best around fast friendly amazing company highly recommend owner is one of the nicest guys you…read morewill meet