The person who fixed our water heater was friendly and competent, the work itself was good…read more However, the customer service and communication was terrible. We needed a part ordered to complete the repair. We were told it might take a few days. One week later I called back to check and was told the part was still on order, we would be contacted to schedule the service as soon as the part was received. Another week later I called again, the person I spoke to confused the water heater repair with an unrelated appointment for an air-conditioning estimate. I tried to explain that hot water and air conditioning were not related. Finally, several days after the second call, my partner (male) called and somehow, miraculously, the part was "found." He was told it was a "communication breakdown" with the supplier. It was obviously a communication breakdown on Halco's part. We got no acknowledgement that this was problematic, not even an apology for having to spend 2+ weeks with no hot water. Update: Halco has contacted me and I'm convinced this was not their usual service. I appreciate their willingness to reach out and try to make things better.

Have had them do a LOT of work the last 3 years. Was great but not so great recently. First get rid…read moreof the AI! After spending wasted time with that, it couldn't do a darn thing and had to get me a real person who then tells me they can't do something they've done in the past simply because it's not a real big job. It's not a tiny job either. After all we've put in your pockets. Wow. So much for caring about your customers. Will now be looking at other companies for future work.

He arrived on time used all the clean items needed. Installed my furnace in as short a time as was…read moreproper. Excellent job. Answered all questions. If anything was different than originally planned, showed reason why and it was always for the best. thanks Appolo for a quick great job. Event the Cat is happy.

Appolo installed new furnace and central a/c unit in my home…read more At the time of the installation, the overflow preventer in the a/c unit was stuck, resulting in flooding my carpeted basement. The initial repair person who came to see what caused the flood was the one who told me that the overflow preventer install caused the flood yet Appolo refused to reimburse me for the insurance deductible. Two years later another (different) company came for routine maintenance and showed me that the original ductwork was poorly designed because there is a rule that there should be 24 inches between secondary ducts and the end of each main line; it is clear on most online descriptions that this is ideal for maximum air flow through the system. When Appoly did the original install I had them come back because the air flow felt insufficient and they told me it was by design because the goal is to run the unit for a long time at a lower air flow for consistent temperature!!

Edit: They got back to me, perhaps after seeing the review…read morebelow. When they did come, they fixed the problem, and the 2 guys who did the work were very professional and cool. I was ghosted by this company. I called Donohue Havlerson for a leaky toilet. Two guys came out and replaced the ring - $233. It still leaked, so John from the company came out and replaced the PVC flange - no charge. It still leaked. He came back and said he would need to replace the PVC flange with a metal one. He said he would come back later in the week. Never heard from him again - he stopped answering my texts. I've called the office 5-6 times, with no reply. Same with email. Haven't heard from them for 2 weeks, so I assume they ain't coming back. So I'm out $233, with a toilet that still leaks. All interactions with the company were friendly and professional, so this is a mystery. Bottom line: maybe Donohue Halverson will finish your job, maybe they won't.

Can't be happier with service and quality job! Much recommended! Tracey and Wren are wonderful!…read moreTruly friendly, fast and professional. A gem!

The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

I called BODEK today as my toilet would not stop running and I could not turn off the water to the…read moretoilet. The office sent out a young gentleman named Pat, who diagnosed the problem, got the proper parts to fix the toilet from his truck, and completed the job in a short time period. He cleaned up the area he worked on and made sure everything worked perfectly before he left. The charge for the visit, the parts and the labor was quite reasonable. I definitely will call BODEK again!! I am delighted with their service.

We were very impressed with Bodek Inc. We needed our sewer line replaced. They arrived early one…read moremorning, worked the entire day and finished up the next afternoon. This was not an easy task, but they certainly knew what they were doing. They carefully removed 3 sidewalk blocks, then replaced them perfectly. They backfilled the area, and preformed yard restoration with seed and straw. All of our neighbors were beyond impressed! The workers were knowledgeable and very polite. We had contacted two other contractors regarding this job, both estimates were higher than Bodek. I asked our landscaper who he'd recommend and he stated, "If you want it done right, go with Bodek!" We are happy we chose them and highly recommend Bodek Inc.

These folks just installed a new water heater for me. The person who answered the phone was…read morefriendly and got enough details to ensure that'd they would have what I needed in the van if it turned out my old heater couldn't be repaired. The plumbers were on time, polite, explained things patiently (I know nothing), and got things up and running very quickly. And I very much appreciated the little details like putting on paper booties so that they didn't track basement water across my living room. Not like some other outfits I could name... Anyway, they'll get my next call for sure.

Hubbard's guys, Fuzz and Tom spent 11 hours at our home upgrading our 100 Amp Service to a 200 Amp…read moreService. They were so nice and very professional. They did an amazing job and next, we are putting in a new heating/cooling system.

LaMorte Electric Heating and Cooling did an outstanding job installing a new Mitsubishi air source…read moreheat pump mini-split system in our home. From start to finish, their team was professional, knowledgeable, and a pleasure to work with. Brian, the owner, came out personally to assess our home, explain our options, and prepare three clear proposals so we could choose the solution that best fit our needs and budget. He also walked us through the finished system after installation, taking time to explain how everything works and how to care for it going forward. The installation crew, Lee and Damian, were terrific throughout the installation. Each day they arrived on time, worked efficiently, and were clearly experienced at handling the kinds of site-specific challenges that come with a rural home. They communicated what they were doing, addressed every issue that came up without fuss, and kept the worksite very clean throughout the project. They also removed the old system safely and cleanly. It's clear that LaMorte Electric is a skilled, local, family-owned contractor that takes real pride in their work and customer service. We are extremely happy with our new system and highly recommend LaMorte Electric Heating and Cooling to anyone in the Ithaca area looking for heat pump or HVAC work.

Brian and his team installed an AC and upgraded my electric service. They worked efficiently and…read morewere communicative throughout the process. Everyone was friendly and professional. I also feel it was a great value, other contractors wanted a similar price for less well reviewed equipment. Overall, very pleased with the work and will likely hire again as more electric needs develop.

Comfort Technology has given great service for my heating system for past three years. They are…read morevery responsive, explain issues very clearly, and are on top of the changing technology. They've solved problems with my existing service and installed expansions in an addition. I have referred a number of people to them and will continue to do so.

From the owner: Ithaca AC Repairs, Heating Contractor, Heating, Air Conditioning, Indoor Air Quality, Cortland…read moreCounty Air Conditioning, Ithaca Hvac Contractor, Heating Contractor, Air Conditioning, Furnace Repairs, Boiler Repairs, Hvac Contractor, Heat Contractor

Bob is very honest plumber, charges reasonable price and always answers my calls. I have…read morerecommended Bob to many people and he always deliver. Phil. Cortland

From the owner: We provide air duct cleaning and dryer vent cleaning services in the Ithaca & Cortland, NY and the…read moresurrounding areas. Our services are offered to both residential and commercial sectors. We are licensed and we are fully ensured as well. We take great care and pride in the work that we do for you. Our pricing or quote is relatively straight forward. We look at the number of air ducts and vents one has in the homes, we look at your heating and ventilation system, and based on these factors we can provide you with a cost. Our pricing is fair and affordable. Our goal is to not only satisfy our customers but it is to wow them with our cleaning services. If you are looking for professional air duct cleaners that have years of experience, reliable, works with integrity, and provide excellent service then be sure to reach out and contact the ICA duct cleaning.