The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

I asked for electrical assistance for an outside outlet via yelp. RJC responded, made an…read moreappointment to review the issue, sent an estimate and solved the outlet issue within a week. They are reasonable, fair and I appreciated their prompt professional service.

Rob and Michelle came to my house to investigate an issue with an exhaust fan in a bathroom. I had…read morereplaced the fan a few years prior and it never worked properly. Rob quickly found that the motor was bound and offered to get a replacement after trying to fix with 3 in 1 oil. They were not able to find a replacement motor but during their journey to Home Depot the motor was unbound by the 3 in 1 oil. Rob returned the motor to its housing and reinstalled. Instead of costing me extra money with total replacement they fixed the issue in the current fan. Honest people giving great value. Definitely recommend for any of your electrical work.

Had an issue with the shower/tub leaking from the main level into the basement. After some testing…read moredecided we needed an expert since we were pretty sure there was an issue in the wall. Called DJD to make an appointment. He was able to fit us in between appointments and did an amazing job repairing the leak. Mr. Dunlap (the son) was very experienced, professional and very clean with his work. And very reasonable for his services. Would recommend this company for all your plumbing needs.

Well our entire family have been using HSC Associates for over 20 years and they have always done a…read morestellar job servicing and installing numerous HVAC systems in our various properties. Recently our Mitsubishi split went down in our main tv room during this lastest round of scorching heat. HSC responded immediately and between Marvin, Brandon, Kevin and Zack were able to find the problem and get it back into operation. Ahhhh! Cold air again!!! Great job fellas. 10 Stars for this fix. Thanks again. Loyal Customer, D. Barr Family

We have been HSC customers for 12 years since our move to Ithaca. Last spring, they cleaned and…read moreserviced our boiler incorrectly, and when we started using the heat, it whistled loudly. We called them, and they came and said it was their error--no charge. They then sent a bill. We called and reminded them, and they said it was no problem. This year, when we called to make our annual appointment for service, they said they would not come unless we paid in advance because we had an outstanding unpaid bill. We explained, but Brandon became increasingly annoyed. HE HUNG UP THE PHONE! Never have I encountered such unprofessional behavior. How dare he? Is this a way to treat customers? Marcia Kepecs Ithaca NY

Very polite and responded quickly! It is good to have more options to fix things in our area.read more

Quick response by a knowledgable and personable serviceman. The charges were competative…read more I highly reccommend them

Amazing experience. The guys are quick, intelligent, and do good work. If you're looking for…read moresomeone to do quality work, look no further!

Have used them three times for household updates, and appliance installation and upgrades. Each…read moretime we've had the service by a really nice guy named Jared, who works efficiently and, um, pleasantly. He's always honest about the conditions he finds in our 100+ year-old house and gives helpful choices, I.e. "This is happening. I could do this and it would involve this and cost that..or we could do this.." Reliable, great work, and less expensive than we always think it'd be.

Early morning chaos!! The bathroom toilet pipe rust all the way through where it comes out of the…read morewall, and the split was upstream of the valve, so I had to shut off water to the entire house to stop the flooding. Burris sent out Jason and Nick (forgive me if those names are incorrect!) within ~4 hours of me leaving a before-hours voicemail. The pipe broke at 8:30 AM, I called at 8:45 AM and left a message, and it was all fixed by about 1 PM. They worked fast but also took time to answer questions and explain what failed and why, and why they were going to use different metals for the replacement parts to prevent this from happening again. Now, I could end the review there, but I need to give an extra thank you to Jason. He noticed that our hot water heater air valve was corroded and leaking. He had a spare on hand and replaced it, and showed us where it is and when to check it periodically to prevent future failure. Thank you!!!

BEWARE!!! They were nice and always did a good job. However after coming over to look at work I…read moreneeded done, they ghosted me. They left me hanging for 2 months, I left messages and even talked to the receptionist, so I gave up. I'm still in awe that they didn't just tell me they don't want the job, it definitely lowered my trust in people. I have read a few reviews that describe the same experience I had with them. They are a hit or miss and not the nice people I thought they were.

Chris came out promptly, looked at the work we wanted done, and later that day gave us a very…read morereasonable estimate. We had him install two toilets, repair a damaged ceiling where one had leaked, and remove and repair a dozen damaged floor tiles in our kitchen. He was prompt, thorough, and skilled, handling each part of the job well. He had all of the tools and supplies that he needed, and if there was any delay (e.g.Until the joint compound or the tile motor set up) he was back promptly to finish the work. We will very definitely use his services again and recommend him highly.

I am very happy to recommend Chris. He is diligent, prompt, responsive, flexible, dependable. A…read morepleasure to work with. More than willing to use materials I have on hand, which is a big help. I am relieved to have a reasonable and reliable professional for home repairs that I cannot handle myself. Thank you, Chris!