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Groton, NY

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Burris Plumbing & Heating

3.5 (11 reviews)

Services - Burris Plumbing & Heating

Plumbing inspection

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29 days ago

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1 year ago

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3 years ago

absolutely reliable, quick response. my go to major problems.

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6 years ago

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Halco - Halco Trucks

Halco

(13 reviews)

Have had them do a LOT of work the last 3 years. Was great but not so great recently. First get rid…read moreof the AI! After spending wasted time with that, it couldn't do a darn thing and had to get me a real person who then tells me they can't do something they've done in the past simply because it's not a real big job. It's not a tiny job either. After all we've put in your pockets. Wow. So much for caring about your customers. Will now be looking at other companies for future work.

The person who came out was personable and charming but that's the only good thing I can say about…read morethe company. It took weeks to get a written quote after he had been by. I asked if we could discuss a few things on it and the he kept saying he'd call but never did. I tried calling him a few times but eventually gave up. Part of their sales pitch is that they come out for emergency calls for their customers and how there's always someone available but if they can't even call me back to get a project started then why would I believe they'd actually show up when I needed a repair? Their quote was literally double the other quotes I had gotten and the markup on some items was ridiculous. The furnace model was listed on the quote so I looked it up and they were charging me nearly 5x what it cost. And it isn't like they were rolling in labor or other parts because everything was itemized. In the end, I went with a different company who did great work for half the price Halco wanted.

Halco Home Solutions - Halco Phelps location.

Halco Home Solutions

(32 reviews)

I cannot tell you enough about the integrity of this business. I was so pleased with the work done…read more However, I found a folding door that was no longer working after a week or so after the completion of the job. Seems I had missed so communication. When I asked the owner to fix the door, after over a year, they were here in no time and now the door is fixed! I would whole heartedly recommend Halco. Fantastic service before and after the job was done!!!

I contacted this company as a property owner with multiple rental properties to ask about services…read moreand eligibility for available incentives and grant programs, as the information online was unclear. My goal was to have an initial conversation to see which properties might qualify before moving further. The representative said she could help, but the call focused on collecting detailed information to pass to a specialist rather than answering general questions. I was asked for my billing address and the exact addresses of all properties. When I asked why this was needed at such an early stage, she explained they use addresses to look up assessment values, square footage, and photos or details from sites like Zillow before an audit. I explained that online data often does not reflect conditions relevant to insulation needs, basement/attic size, etc and that I was happy to provide full details once we determined it made sense to proceed. I was told I likely would not receive a call back without providing addresses. After giving one address for a property we were open to getting a quote on, I was told a callback would take about four days. Five minutes later, I received another call saying they would not be able to help, without any explanation given. Overall, it appeared the priority was evaluating properties to decide business viability, instead of first discussing services or eligibility.

Precision Home Improvements & Property Management - Siding new construction

Precision Home Improvements & Property Management

(1 review)

Let me start off by saying I HAVE to give a star to write this review. And that's the ONLY reason…read morewhy they're getting one. This 'company' worked for my landlord. They have the absolute worst customer service and professionalism I've EVER encountered. They do not communicate anything with you. I asked them for a notice so we can make other arrangements because they were working on our front porch. He proceeded to tell me that he doesn't work for me and he works for my landlord so him showing up whenever he wanted was 'my notice'. They wouldn't show up for 4-5 days at a time and when they did finally show up it was 1 in the afternoon or later. Everyday they would block my driveway with their vehicle and I would ask them to not as I need to get in and out and they would disregard me and laugh at me. They have small kids on their construction site almost everyday as they are running power tools. When they do decide to show up before lunch they will still take lunch at 12 even if they show up less than an hour before lunch. They smoke cigarettes and leave their trash everywhere in your yard. I do not smoke and I am forced to keep my windows closed because they smoke in front of my window with ZERO respect for 2 small children in my house. A guest at my house ran into their trailer as she was trying to get around it and as she's inspecting her car they're yelling at her saying you just hit my trailer (that was in the middle of my driveway). This is just their recent job. My landlord has hired them for other jobs and they turned out SO BAD. the window they replaced isn't even the right size that they took out. They break things when they're working. They broke my bedroom blind and didn't say a WORD I found it and asked them about it and I got attitude for it. They also have broken my A.C. Cover and did not say a word. When they were just working on my porch they broke the outside light and ONCE AGAIN DID NOT SAY ANYTHING TO US. I get it accidents happen but to say NOTHING? They started working on 2 porches July 20th 2020 and it took them 46 days to finish because they have no clue what they're doing. Their excuse is that they have up to a year to finish. That is NOT how you treat someone you're working for/with. I HIGHLY advise to never use these people. They are the most unprofessional people I've ever seen. Other things I've witnessed- one of the workers taking it upon himself that he could walk into my back yard and pull his pants down and PEE in my backyard. I walk outside to check my mail and they are both on my porch looking and about to pick up my package that was on my front porch. After the first time I asked them what was going on I conveniently backed over a screw in my driveway and had to pay for a tire repair. For anyone that feels that this is being stretched or taken out of proportion I have 24 hour audio/video surveillance, so any of these occurrences can be supported by said footage. I also have plenty of neighbors witnessing the same thing I'm typing and have expressed their disbelief also. I wouldn't bet against that any good review on here is someone they know, because anyone in their right mind would not let them near their house. Unfortunately my landlord doesn't live in town so he only knows what he hears. Below are some pictures of their 'work' the railings aren't even connected to the base. They got paint on our surveillance camera and once again DIDNT SAY A WORD! The wood on the window they had to put there bc the window isn't even the same size as the old window (which it was a standard size window) they put the wood on the top of the windowsill and didn't even bother to have it match the rest and the blind they bought wasn't the same size as our window or the blind they broke.

From the owner: You love your home, but you sometimes wish it had more space or felt more modern and open. When…read moreyour home needs repairs or upgrades, Precision Home Improvements & Property Management is here to help. We have the tools and talents needed to get your home looking its best. Whatever type of upgrades you have in mind, we can handle the project. Trust our crew for total remodeling services. Contact us today to learn more about what we can do for your house.

Burris Plumbing & Heating - plumbing - Updated October 2026

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