On Nov 26, the day before Thanksgiving I found a small pool of water in my basement . I determined…read moreit was backup from a removed toilet. I called at around 11am and left a message. Got a call back within 10 min. Had a technician here by 1:30pm. I'm ashamed to admit I don't know his name. He went above and beyond working on my drain. by 4pm I had a flowing septic drain. He was professional, respectful, and friendly. The Plumber's business card is now in a place of importance in my card file. I will definitely utilize them again and highly promote them to others. At the end of the day he even helped me balance my new washing machine that had been delivered (only) that morning.

Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

I received an immediate call back when requesting septic tank service. The service was scheduled…read morefor the next day! I thought because of the weather there would be a delay. The team quickly finished the job and gave recommendations for future maintenance. I have used Jack's in the past and will utilize his company for my home.

Our septic tank backed up Saturday night on Labor Day weekend. We called our regular service and…read morethey were not available for the holiday weekend, we contacted several different services and were offered appointments on Monday or Tuesday. We saw Jack's website and thought we'd give it a try. We got an appointment for that afternoon. Jack showed up and had our system cleaned out, including jet spraying our lines in about an hour. Great guy amazing equipment and he really knows his business.

Started with Kris in 2022. He has done many jobs for me including electrical installation, septic…read moredrain repair, new toilets, boiler service, Generac generator service, Wi-Fi thermostat installation, sump pump installation to name a few. He does excellent work. I highly recommend On the Spot.

I contacted On The Spot Of CNY to have my septic tank serviced. Jon was incredibly sanitary when…read morehandling anything on my property and it was truly appreciated. He was very professional and I will definitely use them again!

Very knowledgeable and efficient. We had a clog and it's an older septic system and they cut and…read moreput a clean out in for us. They were very nice but straight to the point and blunt.

The problem is since the son took over .... you may not get a call back. Its been 2 weeks, I have…read morecalled and left messages with the receptionist twice. As I need the work done i was forced to make other arrangements.

My mother-in-law went 2 weeks without hot water. She received one estimate for a new gas tankless…read morewater heater for $6,600 from a well known plumbing company that advertises all over tv and radio. She wanted other quotes but No one would even get back to her with an estimate. Some companies were two weeks out, just for an estimate. I called Rick at Dannan Plumbing on a Sunday afternoon. Within minutes he got back to me. We chatted back and forth. I sent him some pictures and he gave us a verbal quote of $3900. Monday he came to look at the job and honored the quote of $3900. He and his worker showed up on Wednesday and installed a new tankless water heater in about 4 hours. After two weeks without hot water, she was back in business in 3 days after talking to Rick on a Sunday. Rick is beyond amazing and saved the day. I HIGHLY recommend him and his company any day of the week. Thanks, Rick and crew!

Very frustrating experience. Refused to correct size of the gas line and add a sediment trap to our…read morepool heater. Brought to his attention three months ago when it was discovered by Hayward. The manual shows exact size of the lines and trap which was sent multiple times by email and text. He repeatedly argued against it being an issue despite being shown proof it is against warranty specs. This continued for two months and he would often ignore messages, feign ignorance, or become defensive until small claims court was brought up. At this point I was strongly informed that his wife is an attorney and he would countersue. Eventually he agreed to reimburse 625 for the job, another month passed, and I then received only 400 by venmo with a "So Long." No response until I wrote this review and received the message "take it down or I'm gonna do the same to you and your wife's webpages."

Was great service came to my house fast and did a great job . Was all clean and very polite to me…read more.Answered all my questions . would use them again . Thanks

Everyone I spoke with was very friendly, they offered same day or next day service if needed, and…read morethey did a great job. Highly recommend

Brosh will be our new septic pumping company! They were quick, professional and respectful of our…read moreproperty. I appreciate good service and they provided that! They were also reasonably priced and recommended pumping every 3 years instead of 2 since our household use had decreased. Thanks for helping us save money!

Mikey and his crew came in clutch today at my residence,response was quick, after hours! Took time…read moreto understand the issue I was having an booked me the very next day and completed my task, which he pump out my septic tank and hydro jetted my line, also camera inspected my sewer line to verify my problem, great rate for what I needed and and a stand up guy. Thnx bro for the job well done and see you in may to start the repair

Mr. Blanding came directly to my home and fixed my toilet forthright with power and authority. I…read morehighly recommend him.

He's the only plumber I'll use. He answered my email in a very timely manner. He fixed my leaky…read morefaucet in a few minutes. I definitely recommend his services. Quality workmanship and prices.