My mother-in-law went 2 weeks without hot water. She received one estimate for a new gas tankless water heater for $6,600 from a well known plumbing company that advertises all over tv and radio. She wanted other quotes but No one would even get back to her with an estimate. Some companies were two weeks out, just for an estimate. I called Rick at Dannan Plumbing on a Sunday afternoon. Within minutes he got back to me. We chatted back and forth. I sent him some pictures and he gave us a verbal quote of $3900. Monday he came to look at the job and honored the quote of $3900. He and his worker showed up on Wednesday and installed a new tankless water heater in about 4 hours. After two weeks without hot water, she was back in business in 3 days after talking to Rick on a Sunday. Rick is beyond amazing and saved the day. I HIGHLY recommend him and his company any day of the week. Thanks, Rick and crew! read more

Rick and his team are the absolute best! They were referred by another plumber who was honest that what we needed was beyond his abilities. Rick answered my distress text within minutes and was able to get a crew in place and to create a kitchen in a previous office space. I had a very tight timeline and the efficiency with which he's communicated and acted has been refreshing to say the least. Beyond that, Rick and his crew have been just plain good people...polite and considerate and highly communicative. I know they have much bigger jobs happening around mine but I haven't felt slighted and am going to be able to open on time thanks to them! I can't recommend them enough. Customer for life now. They're stuck with me!! if there were a 6th star to give they'd have it! read more

Our 75 gal hot water heater failed on us and started leaking in the basement. After getting an ourtageous quote from another company on a Friday afternoon, we gave Rick a call and he was quick to provide us quotes for both a new tank, or a tankless model. We did some research and decided we were willing to spend the extra money on an upgrade to tankless, plus a recirculation line. He was here on Monday morning (could have come sooner for a slightly higher price, but we were fine waiting), and finished the job same day. Rick also gave us some options on where to route the recirculation line, pointing out the pros and cons of each. He and his crew were polite, cleaned up everything when they left, and even gave our kids an education on some plumbing basics. Overall we were really pleased with the work. Rick was a great communicator and very straightforward about things - it never felt like there was a hard sell at any point in the process. We'd definitely recommend him to others and he will be our first call for any future plumbing needs! read more

While I did not use his service I have to say he was quite helpful with a few leads that I didn't know were available to me. Owning 5 Houses I'm sure to use his services... read more

I highly recommend Dannan Plumbing LLC for any and all of your plumbing needs. I will never seek another company. The owner, Rick, was kind, professional and he and his employees, Chad and Andy, went above and beyond what I paid for. My water tank broke on a Wednesday afternoon, I called Dannan Plumbing LLC and was given a very reasonable quote and by 4:00 pm, Chad was there to shut it off for me and answer the questions I had. He was so nice and very patient. Chad and Andy were back at 7:00 am and I had a new tank installed (and the old one taken away) by 9:30 am- which included extra work that I was not charged for! Rick sent a text (with a photo), letting me know that the guys noticed my chimney hookup was backwards and they had already fixed it for free- before he sent the text- and there was no charge for the work performed. It is just a wonderful feeling to know that there are still good companies out there that actually care about the customer and not just lining their pockets. Dannan Plumbing LLC is the BEST!!! read more

Rick and his team helped resolve a long standing issue with a pipe in my basement floor. He presented a novel solution that no other plumber had suggested or been able to handle and completed the project quickly and did an excellent job for a lower price than others had quoted. read more

I would so very highly recommend these guys!! The owner and his appreciate son showed up on an emergency call around 4:00 on the Friday before a Holiday weekend! They were prompt, swift, polite, kind, efficient, reasonably priced and did GREAT CLEAN WORK I consider myself someone with high standards and these 2 exceeded! Rick even called my 11 year old out to show him how it is done. How sweet! We got a new toilet in a blink of an eye, they took the old one away and you would never even know they were there. I would tell everyone to call Rick at Dannan Plumbing!! Thanks Guys! read more

Rick was who we called when we built our house 6 years ago. He was knowledgeable, skilled and personable and was able to talk us through our best options for plumbing. We called him again when we decided to do an addition and his work, as always, has been well done and timely! read more

Masterful plumbing skills meets customer service. That's what you get with Dannan plumbing. Not only are they knowledgeable and capable but they provide their services with friendly customer focused business practices. I highly recommend them for any drain clog, new pipe or even a sink installation. Quality service from quality people. read more

Rick was awesome! He took care of everything really fast and was very knowledgeable and not judgy of my complete lack of plumbing knowledge. I would definitely call him again. read more

Rick Dannan just left after installing a new gas water heater, a toilet, fixing another toilet, and snaking a clogged drain. I have to say he is the best plumber I've hired for such jobs at my house of the 40 years I've lived in it. He is knowledgeable, professional, efficient, and his work is excellent. I highly recommend him for any plumbing issues or installations. He charged what was quoted and didn't charge me for a few small fixes that were big fixes for me. All messes were cleaned up, although I don't think he made any messes. He is a five star plumber for sure! read more

Rick just installed a hot water heater in only a few hours, as promised. Very personable, professional. And he left the basement with absolutely no mess behind. How many contractors in the past have you had to go clean up after !!! Would definitely have him back for other jobs that might need to be done. read more

We called Rick to replace a toilet that was leaking. He showed up that day to inspect it and we made an appointment for him to do the work. He showed up on time, checked to make sure all the pipes were in good order and completed the job in no time. It looks and works great. Very happy with his service and will definitely call him again if needed. read more

DANNAN PLUMBING LLC 315-380-0889 (Onondaga) - I hired them to come to my house clear a drain, They said they would attempt to clear drain from two points, Halfway through job they got a phone call for a bigger job with 40 units in need of emergency plumbing work. I explained that they were only half way through the job and that they hadn't touched the other access. They then said they would return the following day. Once he got paid $200.00 he refused to take my calls. There were two guys that arrived. The first guy was so eager to get to the other job he didn't care about payment for my job. He literally jumped in his van and hauled out of the driveway within seconds. The second younger guy hung around and convinced me that they would return the following day. I paid them on their word. Which I now realize was not a good idea. If you are looking for a plumber I highly recommend you don't fall for smiling faces that will tell you anything you want to hear to get paid. Always contact your city or town water/ sewer dept. for advice before proceeding, and take their advice, they will guide you in the right direction. read more

I called Rick Dannan a couple years ago to inspect some ancient galvanized plumbing in my basement. He showed up the next day,gave me a complete explanation of what would be needed and when he could do the work. He returned on the agreed date and completed the work in less than a day. It involved replacing all the old galvanized with PEX as well as installing new shower fixtures on the second floor. The guy is a real pro - watching him work,you know he's doing it right. The cost was reasonable and we were happy,happy,happy with the job. read more