Patrick at integrity plumbing is the utmost professional. We called him for his service to inspect…read moreour drain system and then for a leaking toilet. He responded the same day or the next, was very respectful of our home and his pricing is very fair. I always say when you find someone good,keep them. We will definitely be keeping Patrick as our go to plumber. I would highly recommend if you have any plumbing needs!

From the owner: Here at Integrity Plumbing and Drain Cleaning we specialize in plumbing services to include toilet…read morereplacement and repair, water heater installation and repair, City of Fulton back flow prevention. Licensed Insured Master Plumber with 13 years of experience and has acceptable resources to work in the city of Fulton and all of Oswego county

Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

The Plumber was responsive, accomodating, and knowledgeable. Joe was a pleasure to work with…read more Very caring and worked hard to restore my sump pump to working order. I would use them again in a heartbeat and in fact, did when the pilot light on my hot water heater would not light. He also offered great solutions to avoid having water in my basement again.

I had a leaky sink faucet as well as a leak somewhere on my washing machine. Kevin arrived within…read morehours of my requesting service. He diagnosed the washing machine issue and fixed it simply and inexpensively. The bathroom faucet was shot, so he went and purchased a new one, returned and installed it the same day. He was professional and courteous. Highly recommended.

From the owner: I am an honest plumber and will not sell you anything you do not need. I do my best to make sure…read morethat each and ever customer understands each plumbing project so there is no room for misunderstandings. We are always answering the phones so give us a call.

Asked for a leak repair, was quoted for ~$1200 for everything including drywall repairs. I asked…read morehim to repair leaks and leave all drywall for me to try to save money. He proceeded to charge ~$2300 for leak repairs, excluding drywall, which included replacing ~1.5 ft PVC fittings and pretty minimal copper fixes (which he had to bring in another plumber to fix). When I asked for itemized receipt I was given one that didn't include all payments so he had to spend a half an hour making a new receipt fudging numbers to make up the full cost of what he charged me. Actual itemized receipt is incredibly vague and now home warranty company is refusing to pay because what he charged is simply unreasonable. I recommend going with a more experienced contractor. If I had the time I could have fixed what they did for less than $300.

Jamie replaced our corner shower pan and surround. He was very attentive and reasonable throughout…read morethe whole process. Would definitely recommend and reach out again for projects in the future.

As of today, 4/19, I still have not received a call back from the owner (Pete). I have been…read morecalling for going on 4 weeks now and he refuses to call me back. Really impressed with how unresponsive and unprofessional this business is. Too bad for them that they lost out on my business in the future. Nice Job Mr. Rooter of Oswego County! Terrible and incompetent!!!!!

I am a property manager. I picked Mr. Rooter because I assume that the franchise name is a safe…read morebet. A tenant reported Monday night that the tub is back up and the toilet is not flushing. I called Mr. Rooter of Fulton to fix the problem Tuesday morning. With-in an hour, a plumber is there. The plumber calls me an hour after and told me that the problem is that he needed to snake the pipe. Before snaking the pipe, he had to unscrew tiles to get to the pipe. He asked for my payment information and I gave it to him (too trusting of an idiot that I am) without asking him for the price. After giving him the payment info, I asked him for the price. I was not provided with an estimate of the cost of the job before he started work. The bill came out to be $322.49 after tax for ONE HOUR's worth of work. I emailed and called Peter (the owner) and had no success in speaking with him directly. I was offered a $25 discount for the next job from one his employee that snaked the pipe.

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.