100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.

Started with Kris in 2022. He has done many jobs for me including electrical installation, septic…read moredrain repair, new toilets, boiler service, Generac generator service, Wi-Fi thermostat installation, sump pump installation to name a few. He does excellent work. I highly recommend On the Spot.

I contacted On The Spot Of CNY to have my septic tank serviced. Jon was incredibly sanitary when…read morehandling anything on my property and it was truly appreciated. He was very professional and I will definitely use them again!

On Nov 26, the day before Thanksgiving I found a small pool of water in my basement . I determined…read moreit was backup from a removed toilet. I called at around 11am and left a message. Got a call back within 10 min. Had a technician here by 1:30pm. I'm ashamed to admit I don't know his name. He went above and beyond working on my drain. by 4pm I had a flowing septic drain. He was professional, respectful, and friendly. The Plumber's business card is now in a place of importance in my card file. I will definitely utilize them again and highly promote them to others. At the end of the day he even helped me balance my new washing machine that had been delivered (only) that morning.

Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

The Potter HVAC appeal is 'professional", but they are scamming customers/deceiving customers to…read moreaccept their proposal and financing as offering misleading, non existing terms of 0 % financing through Wellsfargo. Once the proposal is accepted, they email a link with no other terms than 29% Carrier Card, and the customer is misled to look into the application for other terms, and this is false. The customer is finishing with a hard inquiry on his/her credit, lowering his/her credit score, and a Wellsfargo $xx,xxx new credit which definatly increases the DTI ratio. In other words, Potter HVAV is messing the credit of good people.... Be aware of it.

Thieves and scammers! Charged us $690 for 46 minutes of work plus materials ($75.). When I…read morequestioned Rick, he said he charged me $340 to go pick up a part. That is known as a scam. Why would they carry ANY parts on the van if they could charge the homeowner an extra hour to go pick it up? So, what should have been a 45-minute job costing about $300, it turned into one BIG scam. If you have a bunch of money just sitting around, go with these guys. If not, STAY AWAY, thieves and scammers!

Guess I'm the lucky one. Basement drain was backing up. Called Rudy's. Tech was early. Very…read morepleasant. Paid by check,they don't take credit cards. They snaked ny drain on Friday. Tech suggested a more extensive service, but he had other apps. On Saturday ran washer and drain backed up. Called Rudy's on Monday. Asked if I could get the extensive service and pay the difference($75). Was told no but passed message to owner. Called by Rudy, best he could do was $100 off of $425. If im paying $325 I'll give it to someone else. Didn't offer to comeback out. Just guessed what he thought was wrong Sorry Rudy won't use you again

Rudy Plumbing Tech's name was Mike and he arrived at our home at the scheduled time. He was…read morefriendly and very professional. He installed a new bathroom faucet for us in a timely manner. My wife and I were 100 percent satisfied with the job Mike did. In the future we will not hesitate to call Rudy Plumbing the next time we need work done. Happy customers from Liverpool, N.Y.

I had an appt for duct cleaning with Charles AC/Plumbing/Heating this week…read more Geno was here as scheduled - on time - previewed the furnace in the basement - and started the process of bringing in the equipment. He explained everything. He was pleasant, didn't waste any time getting the job done. Within 2 hours he had everything done. I was very impressed. He also showed me on the duct work where he had accessed - answered all my questions. I was so glad to get this project done. This Company is my definite GO TO Company!!

Called Charles for an AC Unit that would not start. Technician was present for 30 minutes to…read morereplace a capacitor. He charged $110 for Service charge and invoiced the capacitor at $385!!! He BS'd me and told me they were $350 from the supplier with a $35 warehouse fee. Copied from invoice as follows: (Dual Run Capacitor Repair/Replace/Install ­ Dual RunCapacitor. 50/5 1 $385.00) Same SUPCO capacitors list for under $20 online. Now I know why they are not listed with the BBB.

Great service, knowledgeable and professional! I needed my main water value repaired and a…read moresecondary shut off valve installed. Arrived promptly, explained what they were doing, spoke to the water dept employee who came out to shut my water off--and then made sure everything was working properly once it was turned back on. I could not ask for anything more! I highly recommend. I also thought for the work that was completed, the cost of repair was fair. Would definitely recommend Fonseca and Griffin!

Excellent customer service! Had them install gas line in our kitchen. Owner super helpful after I…read morehad called them because appliance installer said gas line needed to be moved because he couldn't push stove back as it was hitting the back stove leg. Owner came and turned out it just needed to be pushed back more, but he would have moved if needed. I definitely recommend them as they're affordable, friendly and easy to schedule quotes and work with.

We just bought this old house. The kitchen sink blocked up. My boyfriend hurt his back, trying to…read moreget the pipes apart. I called and they were here within the hour! The pipes are fixed, block is gone. And looking forward to having some plumbing work done after the holidays! I had called a couple other places, one didn't call back and the other said it would be another week! Thank you!

This is the third time I have used Yagers and they are amazing. The plumber went out of his way to…read moretry and fix our water heater, but unfortunately it couldn't be saved. I was really stressed out about how I was going to pay for a new one and get it installed. On a whim I called them and they let me put half down and allowed me to make payments. I will definitely use them again!!!