Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

The Plumber was responsive, accomodating, and knowledgeable. Joe was a pleasure to work with…read more Very caring and worked hard to restore my sump pump to working order. I would use them again in a heartbeat and in fact, did when the pilot light on my hot water heater would not light. He also offered great solutions to avoid having water in my basement again.

Craig has been and will surely continue to be my "GO TO GUY" for plumbing and sewage issues…read more He has been to my 150+ year old home on more than one occasion, and I promise you that if you call on him for service, you will NOT be disappointed! Always the gentleman, Craig has raced from many a job to be at my home as fast as possible and has never left me dissatisfied. His prices are reasonable as can be, and he has worked with me to get me through some difficult time. I cannot say enough GOOD about this man and his business, and I am willing to back up everything I've said. Frank Clark

we had our hot water heater stop working and after calling a few people m, we called RaponI and…read morewere told Craig would be in contact soon. Same day, Craig called back came out in a matter of hours and fixed the hot water heater. All the week before Christmas and the bill came in in a great price. yes they even billed us. If you need heating or plumbing Raponi is the only decision for us.

As of today, 4/19, I still have not received a call back from the owner (Pete). I have been…read morecalling for going on 4 weeks now and he refuses to call me back. Really impressed with how unresponsive and unprofessional this business is. Too bad for them that they lost out on my business in the future. Nice Job Mr. Rooter of Oswego County! Terrible and incompetent!!!!!

I am a property manager. I picked Mr. Rooter because I assume that the franchise name is a safe…read morebet. A tenant reported Monday night that the tub is back up and the toilet is not flushing. I called Mr. Rooter of Fulton to fix the problem Tuesday morning. With-in an hour, a plumber is there. The plumber calls me an hour after and told me that the problem is that he needed to snake the pipe. Before snaking the pipe, he had to unscrew tiles to get to the pipe. He asked for my payment information and I gave it to him (too trusting of an idiot that I am) without asking him for the price. After giving him the payment info, I asked him for the price. I was not provided with an estimate of the cost of the job before he started work. The bill came out to be $322.49 after tax for ONE HOUR's worth of work. I emailed and called Peter (the owner) and had no success in speaking with him directly. I was offered a $25 discount for the next job from one his employee that snaked the pipe.

The most dependable and well-trained heating & cooling team in the area! Anytime day or night and…read morethey are there to help keep my heat on! Friendly and great service! Make the right choice call Ellsworth!

From the owner: We provide a wide variety of services. Our residential services include, but are not limited to:…read morefurnaces, air conditioning, boilers, humidifiers, air cleaners, zone valves, baseboard heating, garage heaters, radiators, hot water heaters and much more. For our commercial friends, we provide service on: deep fryers, ovens, grills, exhaust fans, walk in coolers, reach in coolers, ice machines, beer coolers, freezers, prep benches, prep coolers, salad coolers, convection ovens, steam tables, combi-therm, ventilation, and more! There is always someone on call, 24 hours a day to resolve emergency situations.

Had a clogged drain line right after Xmas , they showed up on time with a positive attitude and…read moregot the job done for reasonable cost. Thank you

Ridiculous prices, quoted us almost $900 more then other businesses I got estimates from.read more

I have been dealing with them for over 20 years. They are on time and their work is excellent…read more They just cleaned two furnaces and the work was done with some comments about the future need of a 22 year old furnace, but no pressure to replace this year. Back in May their employee notice a serious problem, something I would not have noticed and could have severely injured me, apparently there had been an arc. Electrician called and he came immediately. Thanks to Dave from Chiodo!!

We purchased a Rinnai wall mounted boiler from Chiodo that was installed Jan 3, 2023. Since then…read moreI've needed their technicians to come repair it on 12/11/2024, 12/31/2024, 1/2/2025, and have had technicians from other HVAC companies (Isaac and Holbrook) come out to attempt get it working on 12/5/2024, 1/16/2025, 6/6/2025. Today (1/27/2026) we woke up to no heat once again. There are no repair companies in the area besides Chiodo (who don't seem to be able to get it working) willing to work on this unit and, based on the eror code, the the control board has failed so all I can do is replace it with a new boiler after only 3 years...would not recommend.

They don't let you cancel your membership with them, even if you sell your house. Do not sign up of…read morea membership

I've had nothing but exceptional experiences with Isaac HVAC over the last few years. Tyler and…read moreThaddeus are quality technicians and know their stuff. I do have their Gold Club service plan for my boiler, which has saved me a few thousand dollars in replacement parts and service calls since I purchased my home. I can't recommend that plan enough. They've always been prompt and I've never had to wait more than two days for service.

I had a leaky sink faucet as well as a leak somewhere on my washing machine. Kevin arrived within…read morehours of my requesting service. He diagnosed the washing machine issue and fixed it simply and inexpensively. The bathroom faucet was shot, so he went and purchased a new one, returned and installed it the same day. He was professional and courteous. Highly recommended.

From the owner: I am an honest plumber and will not sell you anything you do not need. I do my best to make sure…read morethat each and ever customer understands each plumbing project so there is no room for misunderstandings. We are always answering the phones so give us a call.