Customer service has declined dramatically over the past few years. We are in the process of…read morefinding a company that actually cares about their customers.

Not super excited to have them deliver fuel oil when we had more than enough right before Christmas…read moreso we had an autopay bill of over $400. Other times it goes so long without them checking that we have run out. But you know, the time of year everyone is EXTRA tight on money here's a surprise $400 expense that could have waited a month. Now other bills are going to get paid late because of this unbudgeted expense we didn't get a say in.

When we were purchasing our new home, we found out that JB was the company the previous owner dealt…read morewith. We were going to stay with our current fuel company but the woman I talked with at the Cortland office that was so helpful and offered us "new client" pricing that we decided to go with JB. They sent someone to come over the day we moved in to check the lines, etc., and gave us an overview of what to expect going forth. So far they've been great to deal with!! Beth B.

They were one of the most difficult places I've ever had to deal with. There's one lady that…read moreanswers the phone that has absolutely no clue what's actually going on or just doesn't care about her job whatsoever. When I got my propane tank dropped off the girl that has absolutely no clue what she's doing told me in 3 days someone would come and fill it up fully, it was over a week later that someone actually did show up to fill it which wasn't a big deal but I had never had a big propane tank like that so I had no clue how long the starter amount they put in there would last and it was the dead of winter so it was nerve racking. After they come and fill it fully they give you your bill which, as what the clueless lady said, should've been just about 200-220. The bill was over 100 dollars more than the price I was told it would be and when I called they were acting like I was crazy because "the price on propane fluctuates". However the only reason I gave two stars is because they did fix the bill for me and gave me the amount I was told it would've been, them fixing it however caused a whole new set of problems. Fixing the bill took them over a month and I kept calling about it and kept being told it wasn't done yet and that they'd send me the bill which I never ended up getting. The only reason I knew it was finally fixed is when they finally called me OVER a month later and asked me when I was planning to pay the new balance like I was the one who was taking forever. Keep in mind I never got anything in the mail about and I called many times to check up on when I would get the new bill and was told that they were working on it and to wait until I received the bill in the mail. The only semi decent thing about that was they let me pay over the phone which they wouldn't let me do the entire time they were "working on it" I'm sorry but I refuse to believe it took them an entire month to fix my bill. And lastly I called them at maybe the second week of April and asked them to come pick my propane tank, I asked when it would be picked up and was basically told " that's not how it works they get to it when they are in the area". I'm 20 minutes from Cortland and pass where they reside nearly daily and I'm in a campground full of people who specifically get propane tanks through JB Smith but okay fine I can understand not making a special trip. I asked for an estimated time they'd be in the area because I wanted to be here when they picked it up and she looked it up and said they'll be there and should be able to pick it up in a week. Over a week passes and I haven't been called or notified in any way why no one has shown up so I call and I get the same damn girl who could care less and she tells me that almost ALL of their trucks broke down and they're having this huge problem and I'm like okay that's fine when will they be coming now. she tells me some specific day within the week that I can't remember now and guess what no one come yet again. From the very first time I called it's been around 2 and 1/2- 3 weeks and I'm about to be moving so I called today and got someone who actually knows what they're doing and I explain how long it's been and that I'm leaving and you know what she says , we can have someone over there this afternoon. THIS AFTERNOON. Like seriously has it been that easy from that start. An hour after that phone call someone is here picking up my propane tank. Except now, I don't know if they have a policy where they don't hook back up your own propane tanks but, I'm now left with figuring out how to put it back together and make sure it's not leaking alone. They are the sole reason I will not be winter camping again. The only time I enjoyed anything about JB Smith is after I finally got them paid and I wasn't having to call them or deal with them at all and I had a propane tank I didn't need to fill for 3 months and could use without worry. Worst experience ever.

I had a new furnace installed last year, by Hummingbird heating and plumbing, very satisfied. I…read morewanted to change the filter and was unable to remove it. Called, set up an appointment and the service repairman came . His name was Dean. He called before he was to arrive, he knew exactly how to fix the issue. He gave me a hint on removing the filter. Told me to make rabbit ears on the filter with duck tape. That way I can pull the filter out. I told him I was disappointed the installers did not show me how to remove the filter. After all, I really was not thrilled that I had to have a service call. The best part of this review is that there wasn't any charge, he gave me a pound of hummingbird coffee , a fabulous tip on removing the filter and we shook hands. Very thankful for the rabbit ear tip, everyone should learn this! Very pleased with Hummingbird, the service repairman Dean and my pound of coffee. But the best part... no charge. THANK YOU HUMMINGBIRD! Thank you Sheila Marsh

Just stay away from Hummingbird. They just simply looking for an opportunity to rip you off. They…read moretried to scare me by saying that carbon monoxide leaking from my old furnace and need to replace right away. They shut off the furnace in the middle of winter and refused to turn it back on, saying that you don't want to see a big headline on the local newspaper. Of course, anything burning will emit CO and I have CO monitors nearby. Another company simply did maintenance on the furnace and said the furnace still works great.

Quick response by a knowledgable and personable serviceman. The charges were competative…read more I highly reccommend them

Very polite and responded quickly! It is good to have more options to fix things in our area.read more

I hired Angelo Chiodo to check my air conditioning unit today. I had a young technician named…read moreMakyah come to check over the outside & indoor unit. He was very knowledgeable, answered all my questions, was very respectable & informed me to keep track on replacing my filters on my calendar. It definitely made sense for my filter was way to clogged to be doing it's work like it should. It now is on my calendar every 3 months to remind me. I have never been disappointed in having Angelo Chiodo for many years. When I called the clerk on the phone was quick to set up my appointment also. They are very trustworthy at a very fair price as well. My sincere thanks!!!

If you have a boiler furnace, do NOT hire Angelo Chiodo to do any work on it. They do not appear to…read morehave expertise with boilers. I had them do yearly servicing on the boiler for the last three years and then had them repair it in February - March 2026 when there was a problem with very low heat. The problem was not correctly addressed. At no time did they check to determine that most of the water had drained out of the boiler. They said I needed a new aquastat and replaced it but set it to 200 degrees (about 40 degrees higher than needed). When I had a technician from a company that knows how to service boilers look at it, the inside was very dirty (had not been getting regular cleaning, although I had paid for maintenance each fall). He discovered that the water had drained out, that it needed flushing, and has repaired the boiler.

When our central air broke, my coworkers recommended Halco. I contacted them via the website, and…read moreKalah was extremely helpful, getting met set up with an appointment and promising to flag my account for follow-up if there was a cancellation. Sure enough, there was, and Steve came out and fixed the AC that day. The whole process took only a few hours, and everyone at Halco I spoke with was great. So glad I took folks' advice and went with them!

I requested a quote for installing a heat pump system to replace an ancient fuel tank furnace…read more Halco came out and quoted me $72K for work other companies quoted me $26K for! Obviously, I ended up going with the cheaper company, HSC Associates, and I'm sooo glad I did. HSC was great! But Halco? Stay faaaar awaaaaayyyy from these scammers.

Pat/McGreal's is a honest, hard working, fair priced , stand by his work and word man-Thank You pat…read morefor doing an excellent job installing our central air conditioning system.

I had a new oil fired boiler system and fuel tank installed by the owner Pat McGreal. He was on…read moretime every day, honest and knew his stuff. He cleaned up each day here and checked back with me to insure everything was working fine. I enjoyed speaking with him and highly recommend him. I thought I sent this, it just popped up while doing a veterinarian review on Yelp? Anyway, you're the best!