When I called the business I was informed I would be charged a $99 service fee to come to the house. I said that was too much so I was told because I was a new customer I would pay $50. I said ok if that was deducted from the quote to do the job which is indeed how they do it. All I needed was a leaky valve fixed that controls our outdoor spigot. The plumber came with advance notice and quoted $166.52 to tighten the valve, and $330 to replace the valve. That price is minus the $50 service fee! I told him I thought that was outrageous and said no thank you, we'll find another way to fix it. He assured me their service was high quality, I told him it wasn't the service I was concerned with, it was their outrageous prices! I don't recommend using this business as they are way over priced!!! read more