Our central air system unfortunately caught on fire this past spring so we needed a completely new…read morefurnace. Kevin did a fantastic job educating us on what our options were. We never felt like he was pressuring us or trying to up sell his services to make more money. I felt like he went above and beyond to make sure our central air system was safe. He was very knowledgeable, professional, polite, and efficient. I highly recommend hiring Kevin from JMS!

Showed up as scheduled, didn't do anything to fix it. "Diagnosed" the problem in 5 minutes charged…read more$140 for 10 minutes on site. Diagnosis was failure is eminent, yet no follow up and 10 days later pump fails and $3000 fix turns into $6000 fix. Promised a quote to replace faulty equipment in "a couple days" but 10 days and 2 phones calls later, no response. Was ghosted after making $140 for 5 minutes of work. Worst service one could ask for. Don't waste time calling to leave a message to not be returned, should have not paid until work started or called someone else. Now without water for dishes/showers/house maintenance until new pump can be installed with old well. due in part to promises made and not delivered. I should have paid the diagnostic fee and wait for the quote maybe it would have had higher priorirt, or at least been worth their time to communicate.

Hubbard's guys, Fuzz and Tom spent 11 hours at our home upgrading our 100 Amp Service to a 200 Amp…read moreService. They were so nice and very professional. They did an amazing job and next, we are putting in a new heating/cooling system.

My experience with Hubbards Plumbing went from a 5 in 1988 when Hubbard installed plumbing in my…read morenew home, a 3 summer 2013 and now 1 star. 1988 Hubbard installed the B vent in home carpenter did not finish B vent correctly code officer passed all work in my home and according to Hubbard the Code OFficer did not do his job. 1988 two months after home finished tub installed by Hubbard in bathroom where the B vent was staring at Hubbard yet not a word that it was unsafe. The next 26 years Hubbard maintained all plumbing: low flush toilets ( B vent staring at Hubbard while installing toilet), sink, hot water heater and all plumbing maintenance. All those years the B vent was not finished correctly yet Hubbard never informed me of this error on builder part. April 2013, I requested a bathtub be installed and was scheduled for June yet called and never got a service call appointment. May 2014 home inspected for sale Chad Hubbard arrives and tells realtor and buyers : it is noted the B vent is a fire hazard, not code compliant, and potentially noxious fumes. Chad Hubbard states " as you see Anne I cannot state all is well when there are several life safety issues" When a plumber ignores "several life safety issues" in a home that he has maintained for 26 years I question how safe my family and friends are when doing business with Hubbard Plumbing.

LaMorte Electric Heating and Cooling did an outstanding job installing a new Mitsubishi air source…read moreheat pump mini-split system in our home. From start to finish, their team was professional, knowledgeable, and a pleasure to work with. Brian, the owner, came out personally to assess our home, explain our options, and prepare three clear proposals so we could choose the solution that best fit our needs and budget. He also walked us through the finished system after installation, taking time to explain how everything works and how to care for it going forward. The installation crew, Lee and Damian, were terrific throughout the installation. Each day they arrived on time, worked efficiently, and were clearly experienced at handling the kinds of site-specific challenges that come with a rural home. They communicated what they were doing, addressed every issue that came up without fuss, and kept the worksite very clean throughout the project. They also removed the old system safely and cleanly. It's clear that LaMorte Electric is a skilled, local, family-owned contractor that takes real pride in their work and customer service. We are extremely happy with our new system and highly recommend LaMorte Electric Heating and Cooling to anyone in the Ithaca area looking for heat pump or HVAC work.

Brian and his team installed an AC and upgraded my electric service. They worked efficiently and…read morewere communicative throughout the process. Everyone was friendly and professional. I also feel it was a great value, other contractors wanted a similar price for less well reviewed equipment. Overall, very pleased with the work and will likely hire again as more electric needs develop.

The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.

These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

We waited longer for the dispatcher to get back to us than we did for the tech once she reached…read morehim. He struck us both as a happy warrior, enthusiastic and amused by how badly we had managed to clog the line to our septic tank. He cleared it quickly and was off to his next adventure. Hopefully, we won't have to call them soon, but we will call them.

They can't keep their phone up to date I just tried calling and got told it was disconnected and I…read morehit the call button at the top of this page.

Horrible service. Horrible way to conduct a business. Bill came and "fixed" our propane fireplace…read more We paid him on the spot. Three days later fireplaces quit working. Called Bill twice and three times a day for 10 days and left messages . He never called back and never came to fix the the problem . Had to call another contractor to fix the problem and pay yet again.

They are very reliable and do excellent work at a reasonable price. Plus I love helping our local…read morebusinesses out. Would highly recommend them.

Well our entire family have been using HSC Associates for over 20 years and they have always done a…read morestellar job servicing and installing numerous HVAC systems in our various properties. Recently our Mitsubishi split went down in our main tv room during this lastest round of scorching heat. HSC responded immediately and between Marvin, Brandon, Kevin and Zack were able to find the problem and get it back into operation. Ahhhh! Cold air again!!! Great job fellas. 10 Stars for this fix. Thanks again. Loyal Customer, D. Barr Family

We have been HSC customers for 12 years since our move to Ithaca. Last spring, they cleaned and…read moreserviced our boiler incorrectly, and when we started using the heat, it whistled loudly. We called them, and they came and said it was their error--no charge. They then sent a bill. We called and reminded them, and they said it was no problem. This year, when we called to make our annual appointment for service, they said they would not come unless we paid in advance because we had an outstanding unpaid bill. We explained, but Brandon became increasingly annoyed. HE HUNG UP THE PHONE! Never have I encountered such unprofessional behavior. How dare he? Is this a way to treat customers? Marcia Kepecs Ithaca NY