Verizon ripped me off so many times they scam people they said I owed them 5 grand my bill was on…read moretime every month they kept raising my bill even higher I wouldn't recommend Verizon to anyone

Verizon abruptly cut off my "landline" service so that I cannot make or receive calls. About 9…read morehours of dealing with bots and a chatline put me in a loop that never ended and solved nothing. It's Christmas, my phone account is paid up, and I can't use it. Worst customer service experience in my life [and I'm 77].

Upselling no service liars. Horrible Experience…read moreT-Mobile greedy and unreliable Website is unusable

I went to T-Mobile to upgrade my phones for my wife and my self a couple of months ago our phones…read morewere 8 years old and started to miss calls went in because that is where I bought them they have been working get until then so I talked to one of the guys there i told him that I'm old school don't know about all the fancy stuff on the phones so he suggested witch phones would be best for the wife and myself so I agreed and bought two of them they had to be ordered and would be delivered to my home in a few days after I received the phones we set down to get them up and going not as easy as i was told we tried for a few days finally gave up went back to the store and young man came over to me i told him what my problem was he acted like I was a real dumb person he took the old one and the new one and he worked on it for over a half an hour finally gave them back to me and said all done but it will take a little longer before everything would transfer to the new phone so I left about an hour later I turned her new phone on and it was blank not only did nothing transfer to the new phone but it also deleted everything from the old phone all the pictures phone numbers everything so the next day I went back to the store again not in a good mood and basically I was told owell sorry I was really ticked off I asked him how much to just pay the phones off then I was going to leave T-Mobile i paid them off left went to the spectrum store talked to lady explained what happened she took the phones number one she explained that the new phone doesn't use a Sim card number two he never turned on some of the settings that it needed to work luckily she took out the Sim card from the new phone put it back in the old phone and everything came back on the old phone then in about five minutes time she had everything transfered over to the new one the wife is very happy and spectrum has two more happy customers

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Very good customer service, good at communication. Didn't actually fix my laptop screen, replaced…read moreit with a part that did not match the original apple part. The screen glitches now and wont shut off completely so the battery of my laptop is always drained.

Came up to visit my son and he needed a new phone. I took him AT&T and I wanted to buy him a new…read morephone. They didn't ask me about how I wanted to pay for it or if I wanted insurance. They just tried to force everything on me Worst att store ever

I ported my number from Cricket Wireless to AT&T Prepaid on Monday. I can make calls but still…read moredidn't have data and texting after 2 days. I came to the store this morning after spending many hours on the phone with AT&T CSR and tech support, who couldn't resolve the issues after going through all the troubleshooting drills. Ultimately I spent all morning at the store but I am very grateful and impressed by the work ethics, professionalism and dedication of the staff I met. In particular, I want to give kudos to Shauntay and Melissa, who talked with tech support, supervisors and eventually connected me with Apple (network issues). Melissa worked tirelessly and relentlessly since there were various barriers and limitations that she had to address. She also had to multi-task to help with other customers since the store was becoming busier as the morning progressed. I was relieved that my data and texting functions were restored at the end. We are lucky to have such exemplary staff at the AT&T Ithaca store, who do their best to serve, assist and advocate for their customers when needed. They are to be commended for the fine work they do and have reversed my first (unfavorable) impression of AT&T. THANK YOU!!!

We went there to buy a projector and screen. It seems like it's more of a catalog store than a…read moreregular store with employees. It was EMPTY and absent of employees except at the front to check out. Giving off late days of Radio Shack. I guess if you need something basic, and need no help their business model for ithaca can work. But it just feels so sad and abandoned - seems barely open.

I was there a few weeks ago looking to buy medium quality stereo receiver (I ended up buying a…read moreMacintosh but not from them). I don't know why the store exists. I mean it does have stock, but not a lot. One sales rep that I asked for help pointed to the boxes on the shelves overhead. It could be up there she said Other reviews are correct, the store is gray and empty of employees. I think a cooperate America does not know what to do with brick and mortar stores anymore. Right? What else could be the answer. Why would Best Buy maintain that store in such a state if they knew what to do? A little bit of advertising, a little bit of wise purchasing and that store could be a winner. Too bad. Not everybody has the time or inclination to wait until a Internet store can ship them their products. But they don't do that they, won't do that, they refuse to do that..... why why why?

I bought a very nice tablet from Lena Gadgets with a reasonable price ! They were too friendly !…read moreGreat service! 5 stars !! Thanks!!

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

I went to Scott for help with a fire system motherboard. He was super helpful and friendly on the…read morephone, and he was even more amazing in person. So patient. He spent time with me trying to find solutions to my problem, and he thought of a great solution I hadn't considered. He then helped me find what I needed online and printed everything out for me, which is going to save me several thousand dollars. I can't recommend OHM / Scott any higher. Thank you SO MUCH, Scott!

Scott at Ohm is really quite a clever and gifted electronics repair guy. He repaired my Yamaha…read morekeyboard (no simple matter) in one day!