My computer crashed and I took a very simple approach and just went after the place with higher…read moreratings. Honestly, the other places in the area had less reviews and lower ratings and it didn't seem to be the primary business. The computer room seems like legit I went in there. They had a full shop that all their equipment. It's all open for you to see they're very transparent with the pricing in the diagnose my problem real quick unfortunately, my computer is kind of like done. Done the solid state drive went so I guess I'm gonna get a new one, but I appreciate their fast and thorough diagnosis. I had it back the next day so you know it made me feel a bit confident that they seem to know the field in articulate to me very well

If your computer isn't working then this is the place to go! My college kid's computer wouldn't…read moreboot after moving cross country. We tried everything, he had built the computer himself, but couldn't figure it out. I figured it needed a new power supply so I sent him here to have Computer Room install it. To my amazement it was just a RAM stick that wasn't properly seated. They could have just replaced the PSU and we'd have been none the wiser but good honest computer repair folks are worth their weight in gold! The only charge was the service fee to look at the PC. Grateful to them and highly recommend.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

I brought in an upper end Alienware laptop that I rely on every day for PCB and IC layout work. It…read morehad completely bricked, and I couldn't get it to boot again. While I'm an engineer and comfortable with IT concepts, I'm not immersed in all the finer points of computer maintenance, so I knew this one was beyond me and my core skill sets The laptop turned out to have multiple serious failure issues, including SSD and RAM failures and a physically damaged HDMI port. Jim approached the diagnosis with patience, methodical problem solving, and real expertise. He walked me through what he found, explained each step clearly, and ultimately brought the machine back to life. I genuinely appreciate the skill and professionalism he brought to the repair. Thanks to his thorough work and excellent communication, he'll be my go to for any future computer maintenance needs.

Ok, we need IT support ASAP and Jeff was simply AMAZING!! We can't recommend him highly enough - he…read moreknows his stuff and is so fun to boot. Don't hesitate to call or Jeff - five stars and A+++!!

I can't say enough about Gadget Pro! I dropped my iPhone on a tile floor and, well, you know what…read morehappened. Brandon was super nice and fixed me right up. The shop even carries some basic supplies, which meant I didn't have to go elsewhere to purchase a new charging cable that I also needed. The only critique I can give is that it took about 1 1/2 days for them to respond via this Yelp contact tool. That said, when I phoned to ask more questions, he was prompt, and I had no concerns or issues. Could well be the way the information is transferred to them. For best results, be sure to call them! Price was reasonable, service was great and timely! Thanks, Brandon, for a super job!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Mario helped make (what felt like) an impossible situation possible. If you are left with the task…read moreof clearing out a loved one's space, I cannot recommend Clear It Out Junk Removal enough. Their prices are fair and the most competitive you will find in the Ithaca region. One of the most positive aspects of this company is that it's run by a genuine individual with integrity and it reflects in their business practices. If you want the job done right, by a company you'll respect, go with Clear It Out Junk Removal.

We spoke with this company and explicitly told them how much we needed hauled (small basement's…read moreworth). We were very specific to ask the size of the truck. We were told they had a small truck and a large one for whole households and that we'd be the smaller truck and gave us a quote. Today they showed up, put 4 things on a mostly empty trailer (not truck) and told us that was all they could take. If we wanted to fill the trailer it would be twice as much. It was unbelievable, very misleading. We had them unload the few items and they left (telling us good luck finding anyone else.) They may have gotten good reviews from those who only need a specific item or items taken, but beware of hiring them for anything else. Oh, and by the way, they request to be paid in cash rather than check.

So grateful for the quick emergency service. My shoes were in need of quick repair after the heel…read morecushion broke off while traveling yesterday. I drove for nearly 40 minutes one way because of the positive Yelp reviews to get my shoes fixed before more travels and interviews next week. They agreed to fix them on the spot. 15 minutes and $12 later I had working shoes and can conduct the work needed next week! Happy Dance- literally! Thank you to the wonderful couple who own this shoe repair shop!

"Great work, low prices, insanely fast service, and a very nice guy." "Very nice guy! Did great…read morework, was very affordable, and got my shoes back to me very quickly. Definitely recommend!" "He keeps his prices down with cash & checks only." "He did an excellent job and I was so surprised how fast the turnaround time was! Highly recommend!!!" "Dean does all sorts of repairs on leather goods-shoes, boots, clothes, belts, purses, etc. Can dye/color items. Reasonably priced too." Great shoe repair, extends the life of shoes, re-soling, put lifts/buildup on shoes (according to orthopedist's instructions, too), boot, luggage, hand bags, heavy zippers, water proofs boots & more! Fast, expert, quick turn around, inexpensive, honest, kind, caring. We're lucky to have him. Perimeter Diabetic Footwear Inc. offers shoes that are made specifically for diabetic individuals in mind. Also there are no out of pocket costs when ordering these many styled, attractive shoes, if you are a medicare recipient (one is allowed one shoe per year by Medicare). Dean's Dad started the business in 1960. Was for many years at the Clock Tower; now at 13 Central Ave, Cortland, NY 13045. Best to call ahead (607) 345-0729 * (607) 753-3921 to confirm opening, or by chance (often ca 11 AM -- ca 4 PM). https://www.facebook.com/ShoeRepairCortland/ http://midcityshoerepair.weebly.com He's re-soled our shoes, boots, luggage zippers, orthopedic lifts, water proofed boots, and more since 1979! Can't be beat!