I had the pleasure of dealing with two gentlemen who were very polite very explanatory and very…read moreknowledgeable about any repair that has to be done to my iPhones. I had two iPhones repaired there one needed a battery and it needed a screen when the job got done on that one it was so professional, and the parts were recognized by the iPhone motherboard as being compatible because if you use parts that the iPhone motherboard does not recognize as being compatible then you would get a message failing them and this phone did not do this. It worked out great the second iPhone I had the glass back installed and the battery installed as well and the job was done so professional it looked brand new and let me tell you something. I've done many repairs everywhere else and I did not get any issues with the repair that was done here at tech Express thank you gentlemen for the repair that you did and I will be coming back for many more.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

I can't say enough about Gadget Pro! I dropped my iPhone on a tile floor and, well, you know what…read morehappened. Brandon was super nice and fixed me right up. The shop even carries some basic supplies, which meant I didn't have to go elsewhere to purchase a new charging cable that I also needed. The only critique I can give is that it took about 1 1/2 days for them to respond via this Yelp contact tool. That said, when I phoned to ask more questions, he was prompt, and I had no concerns or issues. Could well be the way the information is transferred to them. For best results, be sure to call them! Price was reasonable, service was great and timely! Thanks, Brandon, for a super job!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

Have taken the computer here twice for repair (it's a 2011 Macbook Pro so it's getting along in…read moreyears). Works like new since the last trip in. They respond readily by text or call, and they seem to know what they're doing. Nice to have a spot right on the Commons where you can get tech support.

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

I brought in an upper end Alienware laptop that I rely on every day for PCB and IC layout work. It…read morehad completely bricked, and I couldn't get it to boot again. While I'm an engineer and comfortable with IT concepts, I'm not immersed in all the finer points of computer maintenance, so I knew this one was beyond me and my core skill sets The laptop turned out to have multiple serious failure issues, including SSD and RAM failures and a physically damaged HDMI port. Jim approached the diagnosis with patience, methodical problem solving, and real expertise. He walked me through what he found, explained each step clearly, and ultimately brought the machine back to life. I genuinely appreciate the skill and professionalism he brought to the repair. Thanks to his thorough work and excellent communication, he'll be my go to for any future computer maintenance needs.

I needed help getting adware off my computer and had the BEST EXPERIENCE at HPM Tech Services. The…read moreowner/tech. was able to take care of me while I was there and waited. He was very knowledgeable, courteous, personable, and reasonable. I could not have been more pleased. He was happy to help me to know a little more about what to do with security on my computer. Call them for help and you will not be disappointed that you did. He even mentioned some work can be done remotely.

Wonderful experience! They were very clear in explaining things and took as much time as needed to…read moretalk me through it. I have tried another local computer repair business twice and this experience was so much better. I will go back to them any time I need computer help!

Mario helped make (what felt like) an impossible situation possible. If you are left with the task…read moreof clearing out a loved one's space, I cannot recommend Clear It Out Junk Removal enough. Their prices are fair and the most competitive you will find in the Ithaca region. One of the most positive aspects of this company is that it's run by a genuine individual with integrity and it reflects in their business practices. If you want the job done right, by a company you'll respect, go with Clear It Out Junk Removal.

We spoke with this company and explicitly told them how much we needed hauled (small basement's…read moreworth). We were very specific to ask the size of the truck. We were told they had a small truck and a large one for whole households and that we'd be the smaller truck and gave us a quote. Today they showed up, put 4 things on a mostly empty trailer (not truck) and told us that was all they could take. If we wanted to fill the trailer it would be twice as much. It was unbelievable, very misleading. We had them unload the few items and they left (telling us good luck finding anyone else.) They may have gotten good reviews from those who only need a specific item or items taken, but beware of hiring them for anything else. Oh, and by the way, they request to be paid in cash rather than check.

So grateful for the quick emergency service. My shoes were in need of quick repair after the heel…read morecushion broke off while traveling yesterday. I drove for nearly 40 minutes one way because of the positive Yelp reviews to get my shoes fixed before more travels and interviews next week. They agreed to fix them on the spot. 15 minutes and $12 later I had working shoes and can conduct the work needed next week! Happy Dance- literally! Thank you to the wonderful couple who own this shoe repair shop!

A goblin of the first order. Talking to this freak on the phone I knew It probably wasn't a good…read moreidea to do business with him. Against my gut feeling, I left my shoe with him. I left one shoe with him, to do a build up on. He told me he would call me 'next week'. He had the shoe for a total of 10 days. I finally went to the shop to ask about it. He hadn't done anything with it yet. He was so comically hostile to me for just asking about the shoe, I just took the shoe and left. I don't know if it's the law now, that every cobbler in upstate New York has to be a detestable freak, but this guy was especially irritating. I would avoid doing business with him if I were you. Read less