They installed a remote starter in my car. Cost $370.00. The remote quit working after I month and…read morehalf. My car started having issues with hatchback sensor. They say the remote won't work with the sensor saying the hatchback open . They caused the issue and refused to fix it. Now it will cost me more money to fix their screw up. I paid for a unit that doesn't work. They stole my money. I got a remote start that won't work.

I'd been thinking about getting a remote Car Starter for quite a while but wasn't sure who I could…read moretrust with my SUV I'm so glad I went to Pro Audio. Not only was the staff courteous and professional but the service was outstanding!!!! I brought my car in the morning and in a few short hours my remote was installed. When I picked my car up the salesman explained everything in detail (I'm not very mechanically inclined). Did I mention the price? It was incredible!!! I would definitely recommend Pro Audio!!!

Garrett is amazing with both tech knowledge and customer service. We are very grateful for his…read moretime, professionalism, and expertise.

My husband needed help setting up his new replacement phone. The staff was great. While there,…read morethey answered all of our questions on the new Directv streaming service, and also checked to make sure we had the best plan possible phone for our family.

I went in and got immediate assistance with changing our cellphone plan for a trip. Without me…read moreasking, Frank also had our monthly internet & streaming plan reduced.

I have tried 3 times in the last week to pay a bill. The wait time is always long even though you…read moresee 4 people there only seems to be 1 working. Its like our time is not important. So frustrating

Ugggghhhhhh.......such a bad memory from my time going to the Store in Destiny USA. SAVED by the…read moreCortland store!!!! Let's make this quick - Friday of IPhone 7 pre release. I stop in during the day. Nice girl tells me if I get DirectTV I get an Iphone7 free. Also get one if I switch from Sprint. I come back with wife that night(she has AT&T and want to go in her account). Wait 30 minutes to speak to someone(the queue system works well at least). After lots of talk, guy basically says can't do DirectTV deal but I can do the Sprint switch deal - JUST not with him. Apparently we needed to do it over the phone. Somehow guy still sells me DirectTV, to "unlock" unlimited data. Next day we call the 800 number. Guy says he can't do pre orders. Have to do it on the internet. So we try the internet. At the AT&T website, the deal is mentioned but when you press the "SHOP NOW!" button, it never again mentions that you are doing the "free iPhone" deal; it just looks like you are doing a normal phone order(and paying for it) A few more phone calls and I had enough. Cancelled DirectTV. Simmer for a week. Call store again. Get SAME guy who we spoke to the Friday before. Says he doesn't know where his head was - he could have done the deal in store all along. At least he was honest(I added a star for that otherwise it would be a zero). Live in Tully. I decided to try a store in Cortland NY. Totally saved me. The people were amazing. I got a free iPhone7(towards a 7+) for ordering DirectTV(the deal the other guy said I didn't get), and kept my old Sprint phone to sell. These people were so nice - and knew what they were doing - What a difference!

if zero was possible,that is what they'd receive. we were told we'd have to buy new equipment (2…read morephones and an iPad), because Verizon equipment was locked and it'd take forever, etc....and wouldn't work with att. guess what? after buying all new equipment, I rest all of mine, also unlocked them with a click of a button...in short, they sold me equipment I never needed. 1 phone and iPad were only a month old...

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Very good customer service, good at communication. Didn't actually fix my laptop screen, replaced…read moreit with a part that did not match the original apple part. The screen glitches now and wont shut off completely so the battery of my laptop is always drained.

Fast response. Same day turn around. Took his time to make the repair to my iPhone 8 right. Took…read moreabout 1/2 hour and I was in my way. Cost 90 total. When the guys at the mall was charging 130. Local guy. Worth the call.

I definitely recommend the CNY Tech Guy! He was able to repair my Motorola X Pure when I dropped it…read moreand shattered the screen. He ran into an issue while repairing it but was able to quickly rectify the situation and I am completely satisfied with his service. He even offered to meet me wherever was convenient for me in Cortland. He was also very friendly and professional! I especially appreciate how responsive he was to my messages and how he kept me up to date on the progress of my phone. I will tell all my friends and family to go to him when their phones or computers need to be fixed.

Took my S9 plus there for a small crack in the front screen. I should have known better when Dan…read moreasked me how to get my back case off and was looking up info on a regular S9. I had made a 2 hour round trip so I left my phone with him and he promised me a 'like new' phone with a new screen and the back cover that was included. He had me prepay. I got back a scratched 'new' screen, a badly cracked back cover, and a burnt out fingerprint sensor. He wasn't there when I picked the phone up but left it in a box with an "I'm sorry" note and that he'd reorder. I emailed him about the unacceptable screens as well as a no longer working fingerprint sensor. I was not about to take a whole day for him to work on my phone again plus now I didn't trust him. I told him to send a refund but never received one.

Hi my name is Jennifer and I'd like to give a five star review to the young lady who manages the…read moreSyracuse New York cricket store on 4671 Onondaga boulevard she was very polite professional and it was a delightful experience having her represent the cricket store and helping out the customers she was very sufficient and I requested that I needed to hurry up and get my business done so that I could catch my bus in time back to where I needed to go and she was on point so I would like to congratulate cricket on hiring her and May she keep doing the great job that she did thank you

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Syracuse store today.