I'm still without service and have already been to the local store. I bought the modem I needed for…read morethe "Landline" there about 4 years ago. I went back to the store right after my service was interrupted earlier this month and was told that they couldn't help me because landline service is in a different branch of Verizon, but could hook me up with a mobile plan. Looking at all the Yelp complaints and speaking with friends who've recently experienced similar problems I'm beginning to wonder if Verizon is simply trying to drive "landline" customers out. In my case, it's working.

I am pleased with the services of Richard from Sales. I am currently in Tokyo, Japan and Richard…read morewent out of his way just to help me with my International Travel Roaming service. It was already passed his working hours but still helped me with my Roaming Data service. Richard worked above and beyond!! Verizon- Mohegan Lake is lucky to have a worker like Richard! Exceptional!!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

I brought in my 13 year old daughter's iPhone. It was locked because when she set it up she created…read morean Apple ID and password, but didn't remember what they were. We had already looked online and seen that the phone had to be put in recovery mode, which would delete everything on it. But following the steps to do that wasn't working.Gadget Pro said they could do a factory reset for $40 but we would lose everything on the phone. We were already reconciled to that, so we said go ahead. It only took an hour, and when we came back they said it worked and now all we had to do was sign in with the Apple ID and password. When I reminded them that this was the problem in the first place, they said contact Apple support and they'll unlock it for you. Apple support did unlock it after we provided them with proof that we had purchased the phone 2 years ago. Unlocking it also did a factory reset. Then we were able to set it up again with a new Apple ID and password (which I wrote down and stored). So Gadget Pro was nice and did what they said they would do pretty efficiently, but it didn't solve the problem I had brought to them. I paid them $40 to do something that was useless and unnecessary.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Very good customer service, good at communication. Didn't actually fix my laptop screen, replaced…read moreit with a part that did not match the original apple part. The screen glitches now and wont shut off completely so the battery of my laptop is always drained.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

I went in and got immediate assistance with changing our cellphone plan for a trip. Without me…read moreasking, Frank also had our monthly internet & streaming plan reduced.

I have tried 3 times in the last week to pay a bill. The wait time is always long even though you…read moresee 4 people there only seems to be 1 working. Its like our time is not important. So frustrating

Garrett is amazing with both tech knowledge and customer service. We are very grateful for his…read moretime, professionalism, and expertise.

My husband needed help setting up his new replacement phone. The staff was great. While there,…read morethey answered all of our questions on the new Directv streaming service, and also checked to make sure we had the best plan possible phone for our family.

they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

I did not receive any service. It'll be beneficial for 607 tech to service a PS5 since it's more…read moreexpensive to buy a whole new one.

The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend