This has to be the worst run store in business. I brought a ring in to be resized and after a month and a half, it was still not ready. I went in every week and got the same story, " It should be in next week ". I called five or six times a day and no one answered the phone. I tried tracking the work order in their web site, using the store number and service ticket number on my receipt, only to be informed that none of the numbers could be found! How does this place stay in business? I am still waiting for my ring, but if I don't get it soon, I want the value of the ring refunded to me. read more