Absolutely do not recommend or support this store on the basis that the individuals in the donation center were ungracious and rude during a recent visit. If you're planning to make a donation, I recommend going to the Thrifty Shopper instead. They were easy to work with and kind.
My mother and I donated a sizable amount of nice linens and clothing, among other things. They made snarky remarks at us, saying, "we don't take clothing that comes on hangers." The reason the clothing was on hangers was because it had just been dry cleaned. If they had just nicely asked us to remove the hangers, we would've happily complied. Instead of being grateful for the high quality pieces that we donated, they seemed to be entirely annoyed by the receipt of a donation. For a store that makes profit by re-selling donations, you'd think they'd at least be respectful and appreciative.
Additionally, the folks in the donation center were not helpful. At least four individuals stood around and watched as my mother and I made countless trips back and forth to our car. There were one or two items that the Salvation Army would not accept (which is fine). However, the individuals in the donation center waited until we carried these heavy items up the stairs (watching us the entire time) before telling us that they would not take them. If they knew they wouldn't accept the items, why waste our time and watch us lug the items back and forth?
I understand that these individuals probably receive unpredictable and unusable items as donations all the time. However, they should still treat individuals with respect. The people who are donating are trying to do something nice. Also, it's not always what you say, but how you say it. A positive tone and attitude would have gone a long way in this scenario. Unfortunately, I will be taking my contributions elsewhere going forward. read more
