After our garage door broke and we were unable initially to get it open manually, we contacted…read moreanother company who gave us a runaround for several days before we finally gave up on them. We contacted Steve who was out of town at the time ( it was fourth of July weekend) but he talked us through diagnosing the problem and getting the door open manually and then came as soon as he could which was within a day. He fixed it very quickly and the price was much lower than I had expected.

Steve came to fix our garage very quickly. In the winter, when we were at our wit's end because we…read morecouldn't get out of our car due to a broken wire in the garage, he flew in right away and fixed it quickly, even though it was a holiday. He also repaired the noise from the gears when opening and closing the garage door. The price was reasonable and he is a really nice guy. I highly recommend this company.

Chris W was punctual and completed service in just a few minutes…read more Josh K--our service tech was friendly and found my problem in a few minutes and fix done in less than 30 minutes.

Scheduling was easy. Josh K arrived on time, finished the repair quickly, and provided useful tips…read morefor maintaining my doors in the future. Very happy with the service.

When we were purchasing our new home, we found out that JB was the company the previous owner dealt…read morewith. We were going to stay with our current fuel company but the woman I talked with at the Cortland office that was so helpful and offered us "new client" pricing that we decided to go with JB. They sent someone to come over the day we moved in to check the lines, etc., and gave us an overview of what to expect going forth. So far they've been great to deal with!! Beth B.

They were one of the most difficult places I've ever had to deal with. There's one lady that…read moreanswers the phone that has absolutely no clue what's actually going on or just doesn't care about her job whatsoever. When I got my propane tank dropped off the girl that has absolutely no clue what she's doing told me in 3 days someone would come and fill it up fully, it was over a week later that someone actually did show up to fill it which wasn't a big deal but I had never had a big propane tank like that so I had no clue how long the starter amount they put in there would last and it was the dead of winter so it was nerve racking. After they come and fill it fully they give you your bill which, as what the clueless lady said, should've been just about 200-220. The bill was over 100 dollars more than the price I was told it would be and when I called they were acting like I was crazy because "the price on propane fluctuates". However the only reason I gave two stars is because they did fix the bill for me and gave me the amount I was told it would've been, them fixing it however caused a whole new set of problems. Fixing the bill took them over a month and I kept calling about it and kept being told it wasn't done yet and that they'd send me the bill which I never ended up getting. The only reason I knew it was finally fixed is when they finally called me OVER a month later and asked me when I was planning to pay the new balance like I was the one who was taking forever. Keep in mind I never got anything in the mail about and I called many times to check up on when I would get the new bill and was told that they were working on it and to wait until I received the bill in the mail. The only semi decent thing about that was they let me pay over the phone which they wouldn't let me do the entire time they were "working on it" I'm sorry but I refuse to believe it took them an entire month to fix my bill. And lastly I called them at maybe the second week of April and asked them to come pick my propane tank, I asked when it would be picked up and was basically told " that's not how it works they get to it when they are in the area". I'm 20 minutes from Cortland and pass where they reside nearly daily and I'm in a campground full of people who specifically get propane tanks through JB Smith but okay fine I can understand not making a special trip. I asked for an estimated time they'd be in the area because I wanted to be here when they picked it up and she looked it up and said they'll be there and should be able to pick it up in a week. Over a week passes and I haven't been called or notified in any way why no one has shown up so I call and I get the same damn girl who could care less and she tells me that almost ALL of their trucks broke down and they're having this huge problem and I'm like okay that's fine when will they be coming now. she tells me some specific day within the week that I can't remember now and guess what no one come yet again. From the very first time I called it's been around 2 and 1/2- 3 weeks and I'm about to be moving so I called today and got someone who actually knows what they're doing and I explain how long it's been and that I'm leaving and you know what she says , we can have someone over there this afternoon. THIS AFTERNOON. Like seriously has it been that easy from that start. An hour after that phone call someone is here picking up my propane tank. Except now, I don't know if they have a policy where they don't hook back up your own propane tanks but, I'm now left with figuring out how to put it back together and make sure it's not leaking alone. They are the sole reason I will not be winter camping again. The only time I enjoyed anything about JB Smith is after I finally got them paid and I wasn't having to call them or deal with them at all and I had a propane tank I didn't need to fill for 3 months and could use without worry. Worst experience ever.

Will show up lightning fast for an estimate and collect your non refundable refund (500+) for me,…read more but no communication after that, and did not show up ( 7 months after contract signed) to do the work. Horrible

The windows (all twelve) look fantastic! The craftsmen who put them in were polite, kind and steady…read moreworkers. In two days it was all cleaned up, new windows were washed and old windows disappeared. This is the third time we have used South Seneca (they did garage windows a few years back, and a different house). Would highly recommend! BL Foster

I got excellent service for the repair of a stuck gliding window. This was not an urgent matter, so…read morewe had to wait a couple of weeks to get it fixed. But the service person arrived at the announced time, was very polite and got our window glide again like a charm in no time. Very fair price. Highly recommended.

we had a problem with leaking after a glass shower door was installed. though I might have chosen…read morea more secure glass shower door had we fully discussed options, the leaking problem results primarily from an error due to the plumber, not this business. Rick is fixing it and I appreciate his solution to the problem.

These folks are fantastic! They were kind, gracious, professional, and the end product of a tiled…read moreand carpeted hall entry, is stunning! They were so kind and helpful through all my changes of plan, I couldn't have asked for better support -and very reasonably priced!

We did a major remodel at my home and worked with Osborne on the flooring for 3 bedrooms, 4…read moreclosets, living room, dining room and kitchen. Working with them to pick out flooring was a breeze - the staff was so kind and helpful in store. When we ran into a snag due to a manufacturer's error - *not* the store's - the staff went above and beyond to help us find additional flooring to meet our rather tight deadline. The installation took 4 days with two guys at my home, working around 5 other contractors, kids doing school remotely and 2 cats. They were good natured, flexible and a lot of fun to work with during all the chaos. Most importantly their work is immaculate and I couldn't be happier with the end result! Osborne has customers for life now!

Five Stars for Starr and her team! I used AllStarr over a period of 6 years, including several…read moreyears when I was working abroad and needed someone to keep my local apartment in good shape. I always knew they were trustworthy, reliable, and thorough, but it was only when I recently packed up to move out of the area and realized that there was NO DUST in my apt - on anything, even the pictures way up on the walls - that I realized just what a great job they had been doing. I would highly recommend their cleaning services - I couldn't have asked for more!

They definitely are not closed they have an open office in Montourfalls. And a phone line which I…read moreuse frequently. I utilize these girls to take care of my properties which the venue changes frequently and they adapt to my needs. Im not always easy to deal with I know this, but they always take care of everything on time and with ease.

Thus was our second time using Sparks. It was another positive experience and we continue to…read morerecommend them! Showed up on time, polite, educational, efficient. Managed to do more than i had expected within same time frame. Cleaned up afterwards.

Wish I knew that minimum charge is for 1.5hr at the time of my call. Service was good, and our…read moremisunderstanding resolved.