Outstanding. These guys really know their stuff. Home audio and visual and automotive installations are their specialty. They are lovers of sound and music and appreciate a great ride. Just the kind of people you want working on your equipment in your home or vehicle. I feel they are fair and trustworthy. They are very good at finding or recommending equipment, professional level installations, and troubleshooting problems to get you up and running. They have their heads in the game. I will be coming here for all of my future audio experiments and endeavors. read more

HiWay HiFi - Vette @ Hifi - High Fidelity Audio Equipment Near Me - Ithaca, New York

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OMG I had been having electrical problems with my Audi. For almost 2 years I had no backup camera and no push start operation. While getting my stereo fixed on my VW I perchance had a discussion with Robert about my car's issues. He wanted to try to figure out the problems. Well it took several weeks getting used parts and hours of Robert's time digging deep into my car's electrical systems. He found all my issues and fixed them. My camera now works with- 3 PDC sensors and a Parking module, my proximity sensors work, and my push button start is doing what it should. Thank you Robert for all your hard work and due dilligence. Yeah!!!! If your car isn't acting like it should electrically call Robert he might be able to help. And he is great with audio systems. read more

During our move from Chicago to Ithaca, electrical cord on our lamp broke. Joseph called a couple of places to see if the stores could repair the cord. Then he stumbled upon HiWay Hifi. Upon arriving, Lee met us at his store. Looking at the lamp electric cord, he said, "nothing is impossible". During our visit, Lee kept saying, "nothing is impossible". That alone made me feel confident in his skills. I saw a handwritten letter by one of his customers. She expressed her heartfelt thanks in helping her with her car repair. Based on our interaction, I could see why she felt confident. Lee repaired the electric cord for free. Just for that, HiWay Hifi deserved 5 stars. When in need of repairs, go to HiWay Hifi. As Lee said, nothing is impossible. read more

HiWay HiFi - High Fidelity Audio Equipment Near Me - Ithaca, New York

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I first heard about Highway hi-fi from my friend to went to IC, he done business working in theater, and he friends worked there in the past so I thought it would be good to check it out because they do repairs to audiovisual equipment and I was having trouble finding repair for a lamp. It's like a 75-year-old lamp so I know I went there and they were very helpful. Repaired my lamp lickety-split and told me about their business. The owner Lee is very nice. You could see in their counter. They have like thank you cards from many years back. They have a very good standing with the community and they offer a greater rate of very professional customized services. He was telling me about the security systems, sound systems and stuff like that, I'm in the market to buy a house so that's one of the concerns. he has a lot of options and a lot of good equipment. I mean I've worked in the field too so I know I'm looking at. I'd definitely recommend checking them out. Their customer service is great. Just listening to the owner and pride he has in the business makes you secure looking into this type of investment. Definitely check them out. read more

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Excellent job on window tint of our vehicle. Chance is the utmost perfectionist. We dropped it off in the morning and was able to pick it up the next day as promised. We feel confident in his work and professionalism. read more

HiWay HiFi - After windows tinted - High Fidelity Audio Equipment Near Me - Ithaca, New York

I recently moved from out-of-state and needed to remove the tint off of my car windows to comply with NYS law. Rob and his crew were not only approachable and friendly but very competent. They were able to perform this service in a timely manner, they were transparent about the process, and the final price was more than fair. This is a family-owned and -operated establishment and I plan on using their car detailing services (among others) in the future. Exceptional service and they really took care of me! read more

Been going there for years now. I've had three cars, my truck and my camper at HiWay HiFi for window tinting, heated seats, cameras as well as back up cameras on my truck and camper. The service here is great, Chase takes care of the customers and stands by his work. It's so much easier to get something here and have them install it than using Amazon or Best Buy. I highly recommend this place. read more

I had my vechicle sound proofed and speakers installed. The team at HiWay HiFi did a great job. My car sterio sounds clear. They did a wonderful job. read more

Great customer service! Beautiful installations! They have been super helpful to troubleshoot for the not so tech savvy! Highly recommend them! read more

Great service, knowledgeable staff, very professional and highly geared toward customer service and satisfaction! They rock and will help you rock, too! read more

Went in trying to find out how to fit some door speakers in. They took a quick look at my door (as I had already taken the interior panel & old speakers out) and made a recommendation, while handing me a handful of a special screws that would make it easier. Job completed and very happy with it! They will help you whether you get it done with them or if you're just looking for guidance for your own project!! read more

Worst customer service possible. Not sure why they think they are so good. Need to call atleast 15 times before you hear something back. Extremely unprofessional. Very frustrating experience. Only contacted them because someone said they do quality work. What's the point if you are least interested in even giving quotes to your customers or calling them back. Would NOT recommend !! read more

Just recently purchased a high end Yamaha A/V receiver with built it Bluetooth and WiFi. Lee was my consultant and salesman. I was very impressed with his knowledge and professional mannerism. The receiver is by far the best piece of audio equipment I've ever owned bar none. Lee did an incredible job consulting me on what would best fit my audio needs. He nailed it. It's class acts like Lee that keep me coming back. Stellar customer service. That's where it's at. I highly recommend Hiway HiFi for your next purchase. You won't be disappointed. read more

These guys are awesome! They're friendly, helpful, and super patient. I told them what I wanted ( a pretty basic new radio on the cheaper end of the spectrum) and they gave me several options and explained the pros and cons, I'm really pleased with the one I ended up with. They even walked me through how to install the radio I bought from them free of charge, leant me the screw drivers and everything. I will definitely return if I ever need anything else. Fuck best buy! read more

I've been here numerous times to have over 4 vehicles tinted. Every time I'm here it just gets worse. After being rescheduled 4 times (figuring out after I had to drive down to the store each time, because they failed to call and notify me), finally getting my tints put on, and then realizing a couple of my door handles aren't connected, and I'm missing some plastic pins that secure my door panel on, I refuse to be a returning customer again. Oh, and not to mention that they charge an arm and a leg for their services, depending on what "they are feeling for the day" (I swear I'm not lying. The tint guy literally said he changes the price depending on his mood...) I urge any of you that are looking into getting any automotive services done from here, to find somewhere else. I have had nothing but headaches and holes in my wallet beacuse of them. Not happy! Worst customer service I've ever had. read more

I could not be more satisfied with my experience at HiWay HiFi. This only a mere portion of my satisfaction. Prior to my face-to-face experience at HiWay HiFi, I recently had audio work done poorly in my car(these services were provided in California).Finally being fed up with my car audio system I called HiWay HiFi. When Chase picked up the phone, I knew I was in good hands when I described my situation. He immediately described solutions to my problem without even seeing my previous poor choice of audio care. Despite the wait to get my car in, Chase was still able to squeeze me in and provide me for an estimate. When I had arrived to HiWay HiFi to further discuss my options, I was Amazed by their quality care and the atmosphere they have provided while maintaining a professional manner. I never felt pressured to buy anything and was more stoked about the prices they had gave me while we were building a plan for my car audio system. Not to finally mention, they provided me with small tid-bit info to improve the streaming sound quality from my phone(pro tips from pros). They are a hands on team that works with your needs and your wants, because lets face it fellas, good car audio is a need, and HiWay HiFi Provides you with that need with pleasure. They also have free coffee and WiFi for their Customers. read more

Good tech support competitive pricing is lacking big time. very little inventory. Next time I will go to best buy

When I called, I spoke with a seemingly knowledgeable gentlemen who was helpful with my questions. However, could not really help me without looking at the vehicle...I took his name, got the business hours (open until 6PM) and told him I would be down after work (5PM) that evening. I left work a few minutes early and got there by 5 minutes after 5, I asked a very miserable man at the front desk, as he peered at me over his glasses with a look as though I was bothering him, for the gentlemen (by name) I had spoke with on the phone. The curmudgeon replied that he had left for the day. I was very displeased to have wasted my time traveling, unnecessarily, downtown after a long day at work. I abruptly left the store. After a few seconds, I went back in and asked if there was someone else I might talk to about a new stereo in my car...and he yelled at me...Literally YELLED at me!!! "I WOULD HAVE TOLD YOU THAT HAD YOU GIVEN ME A MINUTE. THAT'S WHAT WE DO. THERE ARE OTHERS HERE THAT CAN HELP YOU!!!" I told him never mind, I would take my business elsewhere. It will be a cold day...when I pay someone to treat me with that disrespect and disregard. He was rude and nasty to me...the customer, who has seemingly been duped into an extra long drive home...for nothing!!! I drove home and I called Infinite Audio, in Auburn. Even though it was after 6, closing time, the gentleman that answered the phone, was more than happy to accommodate my needs. He asked me a bunch of questions I could actually answers. He knew what system was in my car and exactly what would be needed to install an after market stereo with all the bells and whistles I currently have and would hate to loose. He is hooking me up with a Kenwood eXcelon DDX9902S Saturday and going to install it early next week. He told me all the accessories I would need to hook it up and knew approximately what the installation would cost. He even knew the name of the system in my car now (Boston) and didn't have to ask me if there was an amp...he already knew the answer...I can't wait!!! Lucky for me, I won't have too wait as long as Hi-Way HiFi, they told me at least two and a half weeks...It will be worth the extra drive to Auburn to do business with a retailer / installer that appreciates the business and truly do act professionally. Added bonus...it's not Best Buy!!!! read more

Experienced, skilled people! I don't know what went on with Harry M., but I thought the customer service at HiWay HiFi was excellent. I got both a realistic quote and immediate attention. Like Icemanmxl, I also worked with Lee. My issue is that I am very sensitive to Bluetooth and my Honda 2015 CRV did not have a plug in wire option, only Bluetooth, and I don't have an IPhone that does work. IPod was supposed to work. There is even an icon for it on the console, but it did not. So, I consulted with Lee about what options I might have for installing a device in which I could plug my Samsung Note 3 and listen to my Audible books. I waited a week or so for an appointment and the installation was done in record time. The device is built in to what was a clear spot near the cup holders, connects to the radio, and then they added a switch to a dummy spot on the left side of the car a foot or so from the dashboard so I can listen to the radio without interference if I'd like. The job was done quickly for a bit under the estimate. Not only does the device work like a charm, but it also allows me to talk on my phone over the radio, much clearer than Bluetooth, something even HiWay HiFi didn't think would happen. read more