Had them come out to quote ethernet install in my home. I received their quote…read more The following contract terms I found to be onerous I agree that the Seller retains title to the equipment and materials furnished until final payment has been made. If payment is not made as agreed, Seller can remove said equipment and materials at the Seller's expense. Any damage resulting from said removal shall not be the responsibility of the seller. This paragraph in the contact were not agreeable to me. Imagine a plumber or election coming back into your home and ripping out the pipe or electrical wires if there is a Job problem and payment is being with held until fixed. I don't trust this company. My take away is that the have too many unsatisfying customers that did not pay due to unsatisfactory work. My personal conjecture.

I stopped into the office at 3445 Winton Place, and had a conversation with an employee about my…read morehome theater needs with the understanding that I would be receiving a call back to schedule a home visit. After two weeks of not hearing anything, I reached out via the website, and was told I would get a call back to schedule something. I did not. After reaching out a third time, I received a call back; unfortunately, the person I was speaking with was somewhat rude and dismissive when I gave them the project information; they lectured me on the work required on the electrical installation (all things I was aware of, including the need to cut large holes in the ceiling). I let them know that I was no longer interested in working with them. Very disappointed in my experience with DAVE Digital Audio.

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

They built a custom PC for me, transferred info from my old PC's drive. They did an awesome job and…read morecustomer service was excellent. Thanks again!

They were fantastic. About a week ago my computer started refusing to boot from the internal drive…read more(though thankfully it still booted from a USB drive). I spent a week trying various software and hardware fixes on my own before having the sense to bring it to Microworx, where they pretty much instantly diagnosed and fixed the problem. I was impressed by how carefully and thoughtfully the technician listened to my explanation of exactly what the symptoms were, which of course might have had something to do with why he was able to repair everything so effectively. Beyond that, they left me an incredibly detailed voicemail message explaining exactly what had caused the problem and how to fix it if it ever happens again. Beyond that, when I got home I discovered that my entire computer (keyboard, screen, etc) was cleaner than I ever remember seeing it. Beyond that, the price was extremely reasonable, and less than they had led me to expect. I had a terrible experience here 20 years ago and have refused to patronize them since. Of course all of the personnel are different now, and I am so glad I finally gave them another chance. I am absolutely delighted with this place.

asked to learn more about my project. Have not heard back since replying. Not sure if they are…read morejust busy or no longer interested.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Best store in NY in terms of knowledge and customer care. Stand by their work, whether accoustic or…read moreelectric.

One of the very Best! Dave Stutzman is one of the rare folks that you meet and know instantly that…read morehe cares deeply about what he does. He is as knowledgeable about guitars as anyone I have met. The prices are fair. The repairs are top notch. Dave and his wife Margaret are a great team.

As someone who has toiled in the IT minefields for quite some time now, I give Stanford Escoffery…read moremajor props for being one of the best Mac Gurus in Rochester (next to Steven Rea). Stan's a real sensei when it comes to servicing Macs... and to top it off, he is a real Rastafarian. Everyone I've referred to him have turned around and referred others. He doesn't need to advertise his services! Stanford usually has a nice selection of previously enjoyed and meticulously refurbished Macs in his shop for purchase. He also has an extensive array of older parts if you need to resurrect a G5 Mac... or recover data. I highly recommend his services; which is something I rarely do.

Stanford was wonderful to work with when we brought in my daughter's gaming computer. He…read moredemonstrated that he completely understood the issues going on with it, worked his magic and now everything works perfectly!

Was vacationing in the area and dropped and shattered my phone. Found this place and brought the…read morephone in to be fixed. Everybody was exceptional. Was greeted at the door, phone was fixed quickly, within an hour, and for a reasonable price. They took the time to show me hot to protect the phone going forward - really above and beyond. Frustratingly, the new screen failed just a few days later (from what I can find online this can happen). I contacted them on Yelp and they responded positively within hours. All in all a great experience - I wouldn't hesitate to go back

I have went back here since and received great service again when my macbook stopped booting. I…read morethink these guys are genuine about taking care of their customers and really care. Also very friendly. Thanks!

I first bought guitars, amps and gear from Joe (@Northfield) 32 years ago, and stopped in to say hi…read moretoday, 28 years after I moved away. 1st rate place and owner then, and now! One of the best in so many ways and a class act fellow and business. He will do you right!

I'm just starting out and was beyond intimidated coming in, but I always wanted to learn to play…read morethe guitar so I set up an appointment with one of their instructors, Alex Kelly. Everyone there was very welcoming and non-judgmental, they only wanted me to enjoy the process (which I do). I bought a beautiful used Gretsch and even though I have a long way to go, it's a pleasure to pick up my guitar and head over to Northfield Music for my lesson each week. What a great music store! Thanks so much guys!