Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.

got my battery replaced about a year ago and now its all swollen up love this place but I was hopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges. read more

Had my tablet for a week and did nothing. Ended up getting it back and brought it to a friend and now it's repaired. If you're wondering, the proper diagnosis was a short in the motherboard. Replacing it was the answer. read more

I have never left a review of a place in my life. I had such a horrible experience I had to share. Brought in my xbox to be fixed. quoted $100 but once dropped off got a call it was now $170. They "fixed" it, I paid. I went home, plugged it in, still won't work. Brought it back, they "fixed" it again. went home and still didn't work. Returned and asked for a refund and was basically told to go to hell. I didn't get a dime back and still had the exact same problem with the Xbox. Took it to a different place now and they said they will not work on it because genius repair did not use legitimate Xbox parts when they tried to fix it. Still have had no refund. Flush your money down the toilet instead of going here. save your self the trouble. read more

apple iPhone battery replaced... Good service and straight forward but... battery replace is non apple product and I want aware of all the issues associated with moo non apple products. didn't know that generic non apple battery is worse than the old battery because iphone will not recognize the battery so it doesn't recognize battery, does not optimize battery, and does not give you any information as to the status of the battery. I don't know how much charge I have left. it goes from 75 percent to 10 percent in 1 minute then shuts off. I have to go to apple and get their battery assuming they will replace it as I have a non apple battery. read more

Hunter took the time to help me wipe my sister's iPhone when it became locked. Even though they were closing, he patiently explained the steps required to fix this. Thank you, Hunter! read more

Came in to have my phone screen fixed. They had the lowest price and they helped me fast! Took an hour and my phone looked brand new!

My son's Nintendo 3DS wasn't charging and we were headed on a 24 hour round trip road trip. I NEEDED this kid to have a device! Lol After poking around YouTube and self diagnosing it with a faulty charging port, I took it in to Genius Repair on Jefferson Rd in Henrietta. They took it in the back and within 5 minutes, it was returned to me with the advice to try an original charger as he didn't think it was the 3DS at all, but the aftermarket charger. I appreciated the integrity and friendly staff so much. And I REALLY appreciated the silence in the car while my kid played the heck out of that miraculously healed 3DS. Thank you! read more

The customer service here was excellent and the timeline they made my repair in was a very quick turnaround, even with having to order a part. I was disappointed, however, with being charged more than what they quoted me for (which was high for the job to begin with). I need my laptop as a student so I am pretty much at the whim of the store but I feel their prices could be more fair. I would come back but be more stern/ask for more transparency in the process. read more

I so want to give them a good rating but a year ago in March 2018, I dropped off my Surface Pro 3. I put down a $150 deposit. Over this past year, I have called at LEAST 8 times and stopped in 3 times. Every time I call they tell me they will call me back and never do. Or they say they don't know and will leave a message for someone to call me back. I have left messages for the manager to call me and he did once and gave me a runaround and double talk. I called today and talked yet again to Brian. He said he didn't know but would call me back. Surprise! No call yet! Brian was the one who checked me in a year ago. I know this because in my phone, I have his name along wit Genius repair in my contacts list and put it in while still in the store. I want to know why I keep getting ignored! If this was an isolated case, I wouldn't mind so much, but this has happened every time I call. They pawn me off, neglect to return my call or don't follow through. Why? Where is my machine? That is an $800 tablet and I gave the $150. What gives? I want my surface back in good working order. Or, I want it back along with my money! All they had to do is say they can't fix it. But they won't. Just fix it please! I would never recommend this repair shop. Period. They ripped me off and neglected to do their job and at minimum won't communicate. It has been a FULL Year! Go somewhere else. read more

Heard about this place from a friend. Very accommodating and friendly. My daughter dropped her iPad and yes, it cracked, so we needed to get the screen replaced. I called Genius repair and they said "come on in!" We stopped by later that afternoon and dropped off her iPad. They told us to come back in about a week. One week later, we stopped in to pick up her iPad. It worked perfectly and the price was reasonable. I appreciated their great customer service. We definitely recommend this place if you need to have your screen replaced! read more

iPhone just suddenly kept reloading over and over again every 3 - 5 minutes. Impossible to use. They figured it out and provided the price. The price was so decent, I asked if it included the employee's labor for figuring out the problem. It was, so I was pretty surprised. Very satisfied. Phone works fine now. Thanks! read more

Dropped my iPad down the stairs. Apple Care wanted sooooo much money!!! Brought it in to Genius Repair. Price was waaaaaay lower than apple care and competitive with other repair places. Greg had it done in 2 hours. He was friendly, accommodating and efficient. The glass seems premium, unlike the repair I had done at the mall. Super pleased with the service and will use them from now on. Thanks again Greg! read more

Terrible service. I came in with my PC thinking the issue could be power related but wasn't sure. They charged me $40 to do a diagnosis on the PC, and all they told me was that it wasn't the power supply or memory but could be the CPU or mother board. This took over 2 weeks since they didn't even have a spare power supply to test the computer with, and never called me back when they said they would after returning their voicemail. After their technicians ghosting me I had to call them again, and they told me they can't further diagnose my PC's issues without more money. Not happy with their service at all. I paid for a diagnosis for the full computer, since if I only thought it was the power supply I could've tested it in way less time myself, but all they did was test one aspect of the computer and tell me it wasn't that. Would not recommend! read more

Took Greg my old iPad Air2 that had a shattered screen. He did a great job, at a good price and when I picked it up it looked and worked like brand new. Thanks so much!! read more

Had my iPad repaired today. Great experience! I started out at the apple store however as I didn't have "AppleCare" the repair would cost just about as much as I paid for the iPad. I ended up at genius repair. Within just a few hours the repair was done. It looks good and works great-And the price was right. Definitely recommend read more

I contacted the store about anew phone battery, the staff was friendly and professional. My phone was repaired in under an hour and a half and I couldn't be happier with the result. read more

My laptop basically died and had no sign of any power. The guys over at Genius Repair were able to get in a new battery and charging port really quick and the prices were low for the quality of work too! Would highly recommend for anyone needing any electronic repair! read more

Amazing. Great customer service and quick reply time. Even changed the color of my phone for me! Super nice and super fast. Took a little over an hour to finish the repair but there was only one person working and another customer had stopped in to pick up their device. 12/10 would recommend. I was very uneasy about taking my phone to a local repair shop until I found this one! read more

Easy on-line booking. Prompt, courteous customer service with great results. Will definitely recommend to others!

Great place to get your phone fixed...took less than an under and under 100 bucks to fix the screen on my iPhone. Highly recommend, owner gave great advice as well and phone covers aren't over priced. read more

Genius Repair is THE place to get your electronics device fixed!!! I took my iPhone 5c in for a popped screen. Not only did he explain why it was popping but also the few ways of fixing it and restoring it to like new condition. The price was very reasonable and my phone looks and works like it's brand new!!! We also took in one of my daughters phones to be looked at. He easily explained that it wasn't worth spending the money to fix. It would be cheaper to just buy a new one and they told me by how much. Thanks so much Genuis Repair for your honest work!!!!!! read more

Affordable, kind, quick, and excellent service. My phone looks great! Instead of upgrading, I paid under $100 and my "old" phone finally feels new again! Highly recommended. read more

Greg was knowledge and pleasant. Service was fast and efficient. Replaced a screen on my iPhone 6 and transferred data from one iPhone to another. Prices where very fair. Would recommend Genius for phone repairs read more

Super fast repair. My phone looks great. I put off fixing it for so long because I thought it was too far gone (internal camera pieces etc showing). Relieved they could fix it. read more

I had an extremely positive experience with Genius Repair! My phone fell out of coat pocket, and landed flat on the glass screen, and apparently with enough force to spiderweb the entire screen. For awhile, I was that person from the commercial, wincing with every swipe against all of the cut glass -- hahaha! The reviews for Genius Repair were positive (thank you, Yelpers!), so I booked an appointment online to drop off my phone. There's a small discount for booking your appointment online, everyone, so be sure to do so! They offered me a further discount if I bundled getting a new battery in addition to fixing my screen, and I'm so glad I took them up on the offer -- my phone seems brand new with this new battery! Customer service was friendly, I feel like the pricing was very fair, and they were done in the quoted 45 minutes. It really couldn't have been easier! Will take all phone repairs there, and going to bet they can assist equally well with laptops, desktops and IT issues. read more

A few months back I brought my iPhone in to replace a cracked screen. They replaced it within the hour and I opted for the additional plastic screen protector and was told about a warranty. Two weeks ago, my screen protector cracked and then a few cracks appeared this week so I called them up about my warranty. Apparently the warranty only applies to the screen itself, not the protector, but the owner was nice enough to replace it for free due to the miscommunication. I walked in and they replaced it in less than 10 minutes. This goes a long way in my book and they will get my business again should I need it. read more

Took my iPhone in to get the cracked, chipped screen replaced. It was in very bad shape. The guys here did an awesome job and my phone was ready within 30mins. Very friendly and the price was right. Definitely recommend. read more

I have utilized the services of Genius Repair several times. Each time I've received excellent care, and this time is no different. Myron at the Rancho Penasquitos location was extremely helpful, courteous and prompt in assisting me today. I recommend Genius Repair in PQ to everyone! read more

I had a problem with my Microsoft Surface Pro where the battery was swelling and pushing the monitor away from the base, making the circuit board visible. I found out to my chagrin that Microsoft no longer services this model. I searched around for an independent who might be able to help me and lucked into Genius. They were able to obtain a new battery, install it, and make the case look like new for $150. When Microsoft DID service this model, a battery replacement cost over $400. Their Facebook page makes it easy to stay in touch and find out how things are coming. This will definitely be my first stop for future electronics repair needs. read more

I had a problem with my phone - thought it was toast! But I made a phone call to Genius Repair and Greg was able to give me a fix over the phone! Thank you Genius Repair!!! read more

These guys are life-savers! My iPhone 5s had water damage and the screen turned black while I was traveling in the UK. I brought it to a phone repair store in Manchester, and they told me I gotta wait for 4 days with a charge of 150 pounds to get my phone fixed. But here they clean the water damage, replace my screen and fix the freezing screen with only 110 bucks, and I was able to pick it up the next day. Would recommande it to anyone who wish to have their phone repaired. read more

I brought in my iPhone 6S to have the shattered screen repaired. Genius Repair was fast, friendly and knowledgeable. I would definitely recommend. Note: the cost of the repair will likely vary depending on the phone make and model. read more

Went in for a shattered iPhone screen repair .... Excellent customer service ... Was finished in a timely manner , and they have affordable prices . I will definitely be recommending Genius Repair to friends . Thanks guys ! You made me very happy today :) read more

Just left Genius Repair and finally have my phone fixed. Greg- you are amazing! Thank you so much! If anyone needs their phone fixed, want professional services, and amazing customer service then this is the place to go!! read more

Awesome customer service and fast repair. Had an issue come up a few months after and it was taken care of immediately when I brought the phone back. Hopefully I don't break another screen but I won't hesitate bringing it back here to get fixed. read more

I stopped by with my broken iPhone and Terrance helped me out right away and did a great job. Reasonable price and very helpful! Great place for any service repairs. read more

Great and easy service. It was a bit busy when I was there, but with only one person he did great managing the phone and customers in the store. I had my iPhone 6 screen replaced with ease. I dropped it off and got it back in less than an hour. Couldn't have asked for a better experience. read more

Genius Repair very nice for service at first, but after they fixed your phone and got the money. They are not stand behind of their service and parts. They are said that with 6 months warranty. I have my phone screen replacement it stop working less than 1 month. I brought it back to the store ask them to take a look at it. The first thing they said because you drop it. Therefore is not cover under warranty. So just be carefully to deal with them. read more