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    Microworx

    4.4 (32 reviews)
    ModerateComputers
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Stanley M.

    One of the mainstays of the Rochester computer scene, Microworx has a well deserved reputation for delivering a quality product & providing excellent service. They're a go-to resource for me & I refer customers to them constantly. Very trustworthy, which is a trait sadly lacking in other local VARs.

    Screenshot of the data of the video I referenced, AFTER they "fixed" my issue

    TL;DR - They charged a ridiculous fee to do essentially nothing and my problem still exists. My computer has been having issues recording videos where I'll tell it to record at 30 or 60 fps and instead it'll record at some strange interval like 42.97 or 15.93. My monitor has also had issues of flickering on and off occasionally, as well as visual distortions. I took in my PC to Microworx to get it looked at and not only did they not find any issue with my monitor, essentially telling me "we can't find anything wrong so we can't fix it," but also told me the issue was an Anti-Virus scanning the folder and screwing stuff up. I went in, turned off the Anti-Virus, and showed that the issue still persisted. Regardless of the issue still existing, as I showed the "expert," he made up some ridiculous claim about it just being an issue with the PC bottlenecking data or whatever, and told me it was fine. We were charged $80+ for them telling me to click a button, them not even trying to fix my monitor, and both my issues still persisting. Oh yeah, I just tried to record an INCREDIBLY easy to run game (I've worked in this engine before and it isn't demanding at all on the GPU or CPU) and it recorded at 7.49 fps, aka the lowest it's recorded yet. Their service was absolutely appalling. Save yourself the money and do NOT even look at this "establishment."

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    Ask the Community - Microworx

    Review Highlights - Microworx

    Leary of the Big Box stores, I saw the stellar reviews for this place on Yelp.

    Mentioned in 3 reviews

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    Dragon Computer Tech

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    Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

    I'm extremely thankful to the owner of Dragon Computer Tech. Today he took an hour and half of his…read moretime to fix a tuner module for my truck. The mini usb connection was ripped off the processor board and is considered a micro soldering repair. I went to 5 repair shops local where I live and none would touch it. I ended up coming to Rochester for my son's high school event today and seen Dragon Computer Tech was the only one open on a Sunday. I called him and he had me send a few pictures and then ended up stopping by his place where he looked at everything and explained that it would be a very difficult repair due to the size and placement of everything but he was willing to do it. He made his first repair and we check it in my vehicle and it ended up needing an adjustment. Second time work like a charm and he just saved me close to 1k if I had to replace everything.

    Microworx - computers - Updated May 2026

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