The service was great. A pleasant transaction. They fixed the issues with my laptop for a fair…read moreprice. I would highly recommend them if you need computer work done or computer advice.

Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Bryan Beaton is absolutely the best... I'm glad my 100th review is going to him! He is extremely…read moreknowledgeable about everything technical, and such a lifesaver for my phone and computer issues. Since covid he has taken extra precautions to ensure customers are comfortable with dropoff/pickup, plus he's helped with multiple aspects of a full work-from-home setup. I know local businesses in the area use his services too; it's great to have such a trustworthy resource right on Main Street in Manchester! As a customer, I can tell Bryan is truly invested in helping me, versus a big chain who doesn't have time for me and will force me to pay for extras I don't need.

Highly recommended for technical virtuosity and *customer service.* Bryan clearly knows his way…read morearound the insides of WinTel hardware. His manner is professional and he is very accessible and likeable. He repaired my HP laptop that one 'big box' and one other local firm couldn't and/or wouldn't do.

I would give 10 stars if that was an option! I placed a call to Dragon Tech expecting to arrange…read morean appointment to bring my laptop in for repair. Instead, Zeev spent nearly an hour with me by phone fixing a bluetooth issue that required a BIOS update. He was very patient and clearly knowledgeable. My system is now working better than ever. My expectations were more than exceeded - I was blown away! I HIGHLY RECOMMEND.

Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

I recently used Net360 Computers to do clean-ups on my laptop and desktop computers. Ryan was the…read moreservice tech and he did an outstanding job. Ryan did the clean-ups, installed a new DVD player in my desktop, and gave me tech support on installing a new router in my home. It's so nice to have a go-to place for all my computer needs including tech support, new computers, and anti-virus software. Thank you Ryan.

We received outstanding customer service and a quick turnaround. Thank you so much, Ryan! We will…read morebe back soon with another computer.

Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

As someone who has toiled in the IT minefields for quite some time now, I give Stanford Escoffery…read moremajor props for being one of the best Mac Gurus in Rochester (next to Steven Rea). Stan's a real sensei when it comes to servicing Macs... and to top it off, he is a real Rastafarian. Everyone I've referred to him have turned around and referred others. He doesn't need to advertise his services! Stanford usually has a nice selection of previously enjoyed and meticulously refurbished Macs in his shop for purchase. He also has an extensive array of older parts if you need to resurrect a G5 Mac... or recover data. I highly recommend his services; which is something I rarely do.

Stanford was wonderful to work with when we brought in my daughter's gaming computer. He…read moredemonstrated that he completely understood the issues going on with it, worked his magic and now everything works perfectly!