I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Bad customer service and he won't reply once he gets ur money…read more I took two computers in and he didn't do what he was supposed to do and when I called him on it he never responded to any of my calls

Bought a refurbished laptop on newegg, and they sent a different laptop with different features…read more They then offered to send me an inferior laptop as a replacement. When I pointed out that they were trying to send me a cheaper laptop than what I paid for, they assured me they would send me the difference. Of course, they stopped reresponding to me on newegg and refused to pick up my calls once it was time to pay me the difference in value. The laptop I did receive was not set up properly, and I had to set up access to the partitioned drive myself. I also had to install my own screen brightness program. They are frankensteined, partially finished computers, and a shop run by liars.

Great products, service and follow up! Very friendly! Local Neighborhood store, not just "a…read more number". Amidst all the COVID-19 chaos, they gave me a refurbished monitor free so I could work from home!

I stopped in to get my charging port on my iPhone replaced. It wouldn't charge and I needed it for…read morework. They talked me out of paying a $150 repair on a $100 phone. The cleaned and repaired my existing port. No charge. They also sell pc and gaming hardware upgrades and do repairs.

Our organization worked with Just Solutions for three years. In that time they have tried to…read moreover-bill us for services several times and we had to fight to have the fees adjusted. They have a couple of good technicians and many sub-par ones who learn on your dime (often taking several hours to fix issues which a well qualified technician could fix in a few minutes - all the while you are getting billed). The challenge was, one a IT vendor has set up all your networks, it is not always easy to switch to someone else because the new people often have to come in and "fix" or "redo" what they previous vendor has done (a time consuming and costly endeavor). However, the final straw came when it was time for us to upgrade some hardware. We reached out to Just Solutions for a quote (we had to chase them for more than a week to get it). When the quote finally came back, it was significantly more than others had quoted (more than double). When we priced the hardware the quoted elsewhere it was 20-30% less everywhere else. In addition, they included and absolutely ridiculous amount in install the equipment (again, more than twice what others quoted). In sum, they are unresponsive, overpriced, technically challenged and arrogant in their approach. Do yourself and your business and go elsewhere - consider yourself forewarned -

I'm a daughter, sister, wife and mother of 3. I'm also an amateur cyclist and ride for long periods…read moreof time training for races. It's not unusual to encounter cars that come a bit too close, pick up trucks that intentionally "buzz" me but only on very rare occasions, will a driver get outright hostile. Unfortunately, I man from the UK caught up to me today at a traffic light and rode through an intersection aside me. He greeted me, we chatted for a few moments and then parted ways as we continued along separate courses. During the TWO TENTHS of a mile that we rode side by side, John Bifarella, of Just Solutions drove up next to us, lowered his passenger window and shouted at us for being on the road, riding side by side and obstructing traffic. He spouted off about rules that don't actually exist in NYS and was simply interested in telling us off before taking off. SO focused on venting, he didn't seem to notice that he himself was holding up 4 cars because he was driving under the speed limit (which is actually something you actually CAN get a ticket for). Nor did it cross his mind that he was driving a vehicle shrink wrapped with this company's logo while behaving so rudely.