TERRIBLE TREATMENT OF ME , CHARGED ME FOR NOTHING TO BE DONE on EITHER IPDA OR LAPTOP , CHRIS IGNORED MY CALLS AND TEXTS!! POOR OWNERSHIP AND ATTITUDE!!!!!
I had my IPad and laptop dropped off by a friend ( who referred Chris -the owner/operator to me) to be repaired in May 2024 and to have some info. on the Ipad to be cleaned out and have it ready to be used before August.
The iPad was brand new)
SO- my iPad!! Chris KNEW that I wanted it FIXED so I could get the pictures off of it
for my best friends Celebration of Life.
That NEVER HAPPENED!!
He held on to my iPad for 6 MONTHS!!
I called him, left messages, texted him with messages. At first, he responded -
"I'll have it done by next week" said Chris.
Long story short, Next Week NEVER CAME!!
Chris then ignored my phone calls, my phone messages and my texts. He ignored me and seemed to care less that he had it and never touched it, never fixed it!!!
FINALLY - I went to the business, Fairport Computers on Main Street Fairport, banged on the door since I noticed that he or someone was there - the door was locked as it usually is. Chris came to the door, knew me immediately and I asked for my iPad- be it done or not. I was calm but stern, I was extremely disappointed and upset that he has had it for SO LONG and ignored me when I reached out to find out what was going on. He tried to make an excuse at first but then backed out of it and said that there wasn't any excuse that he could say. With that being said - my iPad was Still NOT WORKED ON or FIXED. This was 6 MONTHS after I had it dropped off, it was supposed to be fixed before August. After a conversation and me stating that it was very poor business for a OWNER to treat a customer the way that he had treated me poorly and more. He"apologized", not that that meant anything to me At that point. His apology was just something he "had to say" I guess.
My best friends Celebration of Life was OVER MONTHS AGO!!!
I didn't get the pictures that I wanted for it and 6 months later - NOTHING WAS DONE!!!
Chris then stated to me
"Well, I dont work on iPads"
WHAT?!!!
I ask "then WHY did you take it then?! I could have had it fixed somewhere else and had the pictures that I wanted for my best friends Celebration of Life".
He "didn't know"!!!
SERIOUSLY?!!!
I was and still am TOTALLY DISGUSTED with Chris and the lack of business sense, lack of care for what he knew that I wanted it for. I wasn't IMPORTANT enough to him to mention anything to me about that. I was SICK!!!
- I picked my laptop up from Chris (the owner) a few months later, not happy that I had to wait so long for it to be "cleaned up and ready to use". Chris charged me $50.00
to "do the work" that was needed to be done.
To my DISMAY,
NOTHING was done!!!
I was CHARGED $50.00
and it was the same way when I picked it up as it was when I dropped it off!!
I could not use it. I am not computer savvy. That's why I had someone -Chris- take care of it for me.
I ended up having to get ANOTHER computer person to clean it and get it ready to use.
PLUS I was charged AGAIN for the work that Wasn't Done The First Time with Chris!!! (Which I obviously knew but it was supposedly "Done" by Chris And was Already Charged for it by Chris. I wasn't going to trust Chris again to do anything to my iPad again.)
It was a Brand New laptop.
How hard could it have been to clean it up?!
I will NEVER, EVER,
use Fairport Computers EVER AGAIN!!!!
He - Chris - is a poor excuse for a business owner. No one should ever treat someone the way that he had treated me and also CHARGED me for work that was NEVER DONE!!! Disgusting!! He had to steel from me?! Is business that bad?!! Fairport Computers - Chris the owner - is NOT a business the I would ever support or send anyone to. People that I know and have spoken to have heard about the way that Chris treated me and all of the rest. They all know to go elsewhere. Chris should be ashamed of himself!!! He is not what an owner and operator should be like!!!!
I WOULD TELL ANYONE
- GO SOMEWHERE ELSE.
Go to someone that will actually DO the work that was said that was done. No be LIED TO and CHARGED for NOTHING!!
Chris is Dishonest in my opinion
Chris has a lack of sympathy/emoathy
Chris is a poor business man
Chris is a LIER!!!!
Enough said. read more