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Services - EZ Repair

Device support or repair

Mobile phone body repair

Mobile phone support

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Tablet body repair

Tablet support

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People searched for Mobile Phone Repair 605 times last month within 15 miles of this business.

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Verizon Authorized Retailer - Wireless Zone

Verizon Authorized Retailer - Wireless Zone

(3 reviews)

My phone died so I had to order a new one. Luckily(?) one of the only stores that had a phone in…read morestock was the Verizon Auth Retailer about 2 mins away from my house. Great! Ordered curbside pick up and off we go! Got the notice that order was ready so I headed up that way as soon as they opened at 10am. Curbside pickup so I was directed to park in the designated zone. Got to the store - NO designated zone. Tried to call for curbside but the store wasn't doing it at that time (so why have the choice?). Got inside and I saw why. Only one person working. 4 people in front of me... all with issues, questions, etc. I ended up waiting 1 hour just to pick up a phone. I did feel bad for Ryan, the tech working. He said someone had called in sick. Ryan, however, kept a smile and juggled people very well. Just wondering why someone wasn't called in to help? I did get a call from Verizon as I did an online survey.. they didn't like the number of "stars" I gave them. They of course, blamed it on COVID and said store was limited employees. I understand... I was patient while I waited my turn. Again, just not understanding why help wasn't called in. Store was clean, but dated. Fairly well stocked with accessories. Note on that: a couple days after I picked up my phone they moved across the streed to a newer facility. I'll definitely stick with the actual Verizon stores in the future.

After traveling out of state and having my phone completely die, I stopped at the Chili Wireless…read moreZone on the way home to either fix it or purchase a new one since I needed it for my business. The CSR and Repair Person, Joe, was phenomenal. While working the store, by himself, he was able to simultaneously fix another customer's phone and work on my own. Unfortunately, my phone was unrepairable. He proactively gave me the contact information for my insurance and suggested that I might want to relook at my plan since I was paying so much. Since, I couldn't go another day without my phone, he then went through all the benefits and drawbacks of the different phones and helped me decide on a new one. All while, servicing other customers as they came in. In the end, Joe had my new phone set up, connected with the backup for my contacts, set up my Office 365 email and showed me specific features of the new device. In addition, he was able to increase my total plan's data and save me money on my monthly bill. Thank you Joe for staying late and finishing my transaction so that my business continued to run seamlessly! I highly recommend you visit this site and speak with Joe if you are in need of a new device or repair.

EZ Repair - mobilephonerepair - Updated May 2026

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